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All ADM Blog Posts Tagged 'dealership' (560)

Building Rapport Before the Lead Is the Way to Win the Sale

In my last blog article, I discussed the importance of building rapport with leads through the use of “Why Buy From Me” and “Lead Response” videos personalized for each customer. Now I would like to take this one step further -- Building rapport should in fact start much earlier than simply upon the receipt of a…

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Added by Timmy D. James on November 24, 2014 at 5:30am — No Comments

Take Our Survey for a Chance to Win $400!

Auto/Mate Dealership Systems is conducting a survey on the usage of mobile tablets in the dealership. How many of you are using mobile tablets in the sales process, in the F&I process and in fixed ops? We would like to find out and we appreciate your input!

 

We're inviting all auto dealer personnel to participate. Participants who complete the survey will be entered into a random drawing to win a $400 Visa gift card. In less than ten minutes--or the time it takes to finish…

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Added by Mike Esposito on November 18, 2014 at 10:57am — No Comments

It’s All a Matter of Perspective

When did you last walk through the customer entrance of your dealership and look at what is truly being experienced by the customer?

 

Forget for a moment whether a sales consultant’s work area is messy, or if there are smudges on the windows. Let’s look a little closer at what a customer could see, hear…

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Added by Mike Gorun on November 18, 2014 at 5:30am — No Comments

Auto/Mate Completes Integration of its Dealership Management System with BMW of North America, LLC

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – November 17th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that it has completed integration of its dealership management system, Automotive Management Productivity Suite (AMPS), with BMW of North America's (BMWNA) DMS Data Transfer system. BMW dealers using Auto/Mate's DMS can now enjoy seamless bi-directional…

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Added by Mike Esposito on November 17, 2014 at 8:48am — No Comments

Can Anybody Find Me Somebody To Love?

That classic line from the song “Somebody to Love” by legendary band, Queen epitomizes the destination for consumers and the goal of all salespeople. There’s not a doubt in my mind that you’ve heard the phrase “People buy from people they like.” In the past, a consumer had to come into a dealership to start the car…

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Added by Timmy D. James on November 17, 2014 at 5:00am — No Comments

What Have you Done for Me Lately?

A few years ago, car dealers across the nation were caught in the net of a struggling economy. Fewer sales compounded by budget conscious customers caused many car dealerships to restructure their corporate operations, reduce staff and tighten their wallets. Many dealership owners, along with their manufacturers, were…

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Added by Richard Holland on November 6, 2014 at 6:00am — 1 Comment

Auto/Mate Honored As One of The “Best Places to Work” Fifth Year In A Row By The Albany Business Review

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – November 3rd, 2014 –Auto/Mate Dealership Systems (http://www.automate.com) has been honored as one of the thirty “Best Places to Work” in New York State’s Capital region by the Albany Business Review. It is the fifth year in a row that Auto/Mate has received the distinction.

 

"After five years we don't take this award for granted. We continue to work hard to create…

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Added by Mike Esposito on November 3, 2014 at 2:17pm — No Comments

Car Shopping: The Dating Game

For many car owners, their vehicles become an extension of their lives, a partner, and something that they have a true emotional bond with. In most places, cars are necessary to life. We use them to get to work, visit friends and family and take our kids to football practice. According to…

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Added by Timmy D. James on November 3, 2014 at 5:00am — No Comments

Automotive Dealership Sales Training Strategy & Process- J.R. Batchelor

Added by J.R. Batchelor on October 28, 2014 at 6:31pm — No Comments

Auto/Mate Announces the Successful Completion of First Annual User Summit for Auto Dealers

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – October 27th, 2014 –Auto/Mate Dealership Systems (http://www.automate.com) announced the successful completion of its first annual User Summit for auto dealers. Dealers and managers from around the country attended the summit on September 19th in Albany, NY. The User Summit was designed for Auto/Mate's dealer clients to learn the newest features of Auto/Mate's dealership management system…

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Added by Mike Esposito on October 27, 2014 at 8:53am — No Comments

There’s Always Time to Do It Right!

You don’t have to live in a bustling city to see that people are in a hurry.

Compared to even ten years ago, it seems that everyone is in a rush to get something done fast and with as little inconvenience as possible. The reality is - people have less time, which…

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Added by Richard Holland on October 23, 2014 at 5:30am — No Comments

Auto/Mate Integrates DMS with etfile Document Management System, Streamlining Auto Dealer Workflow

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – October 20th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the integration of its dealership management system (DMS) with etfile's electronic document management solution. Auto…

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Added by Mike Esposito on October 20, 2014 at 9:29am — No Comments

Am I Really A VIP?

I had just finished reading this article on marketsoft.com about customer loyalty, when a business associate told me about a similar situation that happened to him. In his mailbox was a glossy, oversized postcard offering a…

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Added by Mike Gorun on October 17, 2014 at 6:00am — No Comments

Auto/Mate Announces Final Integration of Dealership Management System with Nissan's DCS

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – October 13th, 2014 – Auto/Mate Dealership Systems (www.automate.com) announced today the final integration of its dealership management system (DMS) with Nissan's dealer communications system (DCS). The completed integration means that 100 percent of Nissan dealers using Auto/Mate's DMS are now able to communicate seamlessly with their manufacturer in parts, service, sales and…

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Added by Mike Esposito on October 13, 2014 at 8:50am — No Comments

5 Pinterest Updates Your Dealership Can Use

Last week, I mentioned 6 important social media updates you should look out for on Twitter, Facebook, and Instagram. This week, it’s all about the recent changes to Pinterest -- and boy, there are quite a few. SPOILER ALERT: Some of these update launches are still in the works, but it's good-to-know information in planning your dealership's marketing strategy on this…

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Added by Lisandra Ramos on October 9, 2014 at 6:42am — No Comments

Auto/Mate Becomes First DMS Vendor to Replace Infinitinet and Integrate with Infiniti's new DCS

FOR IMMEDIATE RELEASE

Albany, NY--October 6th, 2014--Auto/Mate Dealership Systems (www.automate.com) announced today that it has become the first dealership management system (DMS) vendor to successfully install a new Infinitinet system, which replaces the legacy Infinitinet AS400 DMS and provides integration to Infiniti’s new Dealer Communications System (DCS). Infiniti dealers using Auto/Mate's DMS now enjoy a seamless communication path…

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Added by Mike Esposito on October 6, 2014 at 10:54am — No Comments

Good Customer Service?

Is your car dealership doing everything possible to keep your customers satisfied and happy?  Now, more than ever, your reputation for building relationships and retaining customers may depend on your company’s focus on providing the very best customer service.

 

How is good customer service…

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Added by Mike Gorun on September 30, 2014 at 5:00am — No Comments

Auto/Mate Integrates DMS with MaximTrak F&I Suite, Boosting Auto Dealer F&I Performance and Profits

FOR IMMEDIATE RELEASE

ALBANY, N.Y. – September 29th, 2014 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the integration of its dealership management system (DMS) with MaximTrak Technologies' F&I Suite. Auto dealers using both systems may now benefit from a real-time, bi-directional exchange of information that speeds up the F&I…

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Added by Mike Esposito on September 29, 2014 at 10:18am — No Comments

How Digital Marketing is Effecting the Car Business



Joe Tarell, Performance Improvement Consultant
by Joe Tarell, Performance Improvement Consultant

The Fall of Vehicle Sales Profits = The Rise of the 'Automotive Agent'

When the Internet caught hold in the 90’s, consumers became more educated about what they should pay…

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Added by CDK Global on September 24, 2014 at 2:02pm — 1 Comment

Do Your Vendors Deserve Your Loyalty?



I'd like to have a heart-to-heart with dealers and high-level managers at dealerships, because I am genuinely curious about something. You are all focused on customer loyalty these days, as you should be. It takes genuine effort to earn--and keep--a customer's loyalty. You implement best practices, train…

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Added by Mike Esposito on September 23, 2014 at 12:30pm — 3 Comments

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