Some people are living the life that they have always dreamed of while others are still working towards that goal. For instance, if you are not driving the car you have always wanted, don’t worry. You can still work towards it. The question is, do you know what is expected of you when buying a car? One thing you should…

If you take downward pricing pressure at high inventory levels in the automotive industry to mean that we are in a commodity environment, then keep reading. Otherwise, stop.

Here’s how 2020 stacks up.

The Experience

Most executive decision-makers…

How does reputation drive gross? 

When it comes to your online reputation, the good will inevitably outweigh the bad. Learn how on episode 16!

What does your social media profile say about your dealership to customers? We answer this question and more on the …

Shopping for Hyundai replacement parts? Looking to improve your Hyundai’s performance? Browse our online Hyundai parts catalog to find Hyundai performance products to increase your vehicle’s efficiency, or aftermarket Hyundai parts, john deere tractors to get you up and…

There you are, working on your to-do list, trying to create content for your dealership. You sit there and contemplate what you can write that will be relevant and interesting to your customers.

But no ideas come to you. The more you think about it, the more frustrated you get, until you…

Intuitively speaking, customer satisfaction and customer experience are the drivers of increased profitability at your dealership. Just think of it: if your customers are happy, they will bring you more business.

In most cases, this is a fact, and car dealers often report to see the connection between the two parameters and…

Even for those who love driving, January and February are difficult months. With the roads covered in slush and sand and unpredictable blizzards blowing in off the Great Lakes, winter in southern Ontario is not a time most people enjoy being behind the wheel of a car. But this is also why winter can be a good time to consider upgrading to a luxury vehicle:…

The concept is quite simple; give used car dealers a place to list their inventory, send them free leads, and get someone else to pay for it! Seems simple enough right?

www.UsedCarsForSale.com staff is signing 100+ dealers per week to their state-of-the-art automotive classified site that they espouse as being “free for life” to any and all car dealers with used car inventory. For any dealers with doubts as to the expected veracity of this…

Yesterday, I posted a short article about perfecting the automotive internet sales process and a LinkedIn connection asked, “Why do you still write so much about process?”

Why I Still Write About Process (and Why You Should Care)

With all the cool, shiny new…

 Strategy Of Preeminence

 "The Client"

The Hired Gun.....

Can You Keep A Secret.....

It's Good To Be The King !

The King of…

According to Autodata,17.6 million new vehicles were sold last year, setting a record for cars and trucks. One distinct group of consumers contributed an estimate 8.0 million units to that total: women buyers.

Dealers seeking to sell more to this critical market segment can start taking new actions and, in the process, collect data to improve the purchasing, service drive and shopping experiences for this powerful buyer.

By the Numbers

From our…

As consumers increasingly shift their shopping online, choosing to skip visits to traditional retailers, it’s become difficult for businesses to get that all important relationship-building face-to-face time.

In the automotive industry, a similar shift is happening. Industry disrupters are taking the whole purchasing process online, forcing major automotive…

An estimated 8.2 million new cars will be bought by women this year.

It is critical that dealers’ websites cater to this substantial segment of the market.

The good news? The #1 digital resource women report using first…

Hey Car Dealer: Stop Letting Carvana (and Everyone Else) Define You!

If you believe the corporate manifestos and marketing pitches of every automotive retail-related startup for the last twenty years, then you’d think America’s car dealerships are staffed by a bunch of puppy-kicking thieves providing zero value as they work overtime to deliver the absolute…