Professional Community for Car Dealers, Automotive Marketers and Sales Managers
A common fear from dealers and business owners a like is people putting up BAD reviews on places like Google, Yelp, and DealerRater about their store.
Does Your Dealership Have a Reputation Management Strategy? (editor's comment)
Written by Mary Kelly Gaebel - …
Since we started our pre-launch of our ISR 'In Store Review' Mobile Web App a large number of dealerships have decided to participate. Unfortunately, about 2% of the dealerships were under the impression we were DealerRater. So I wanted to go on the record and let everyone know we are MyDealerReport.com, not DealerRater. We don't want the 2% to be mislead…Continue
Added by John H. Isaac on January 27, 2012 at 4:14pm — No Comments
A few people today forwarded me the latest DealerRater newsletter which had a very interesting warning to car dealers, as shown below in the red rectangular area:
What is your take on asking a satisfied customer to post a review when they are in the dealership? Whether it's a…Continue
Tonight I am in Minneapolis Minnesota and I was checking a few searches for the Morries Automotive Group, who I will be visiting with tomorrow from my iPhone.
When I searched the phrase "Morries Reviews" this is the search results page that Google displayed on my iPhone:
The most important review site on the web? The one that the last Bad review was left on! That statement puts value in EVERY review site on the web. The most powerful review sites would be the ones served on Google’s Maps Page for you business.…Continue
MyDealerReport, Yelp, Insiderpages, JudysBook, CarDealerCheck, Dealerrater, Edmunds, Google Places, Yahoo Local, CitySearch and etc, all control your online dealer reputation. The question most dealers have been asking themselves is “Which one of these sites are the most important?”. Well the answer is all of them are equally important, now that Google Places has started…Continue
Added by John H. Isaac on October 26, 2010 at 9:34am — No Comments
Finally Finally Finally Dealerrater has started to inlclude Canadian dealers to their database. I can't even tell you how excited I am. If anyone has a contact at Dealerrater I would love to talk to the right person about educating the dealer body here how important this type of reputation management is. My email is firstname.lastname@example.org and I am located in Toronto.
I GUARANTEE THIS DEALER HAS NO IDEA HOW IMPORTANT THIS SERVICE IS. This is…Continue
Added by Brian Pasch on January 14, 2010 at 5:30am — No Comments