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All ADM Blog Posts Tagged 'chris' (5)

Dealer Service and Loyalty Boost Highlights Importance of Customer Experience

The recently released J.D. Power 2014 U.S. Customer Service Index Study produced some interesting, and very promising, results.



Added by Richard Holland on April 17, 2014 at 6:30am — 1 Comment

For Those of Us Not on ADM.... SMH

Do you remember the scene from Titanic where the band played as the ship sank?

Some Dealers continue to repeat the same mistakes in marketing and advertising over and over again, which haven't worked in years. Sales decline or stagnate yet they continue to play the music as…


Added by Chris Justice on December 20, 2011 at 7:17pm — No Comments

Chris Case Named Vice President of Sales for DMEautomotive

Veteran sales leader of industry's most successful auto technology companies heads DMEa dealership sales efforts


DAYTONA BEACH, Fla., Nov. 16, 2011 -- DMEautomotive (DMEa), the industry leader in science-based,…


Added by Crystal Hartwell on November 16, 2011 at 10:08am — No Comments

If you Don't Understand This... Give up the Car Business

What ever happened to record players? How about Beta tape players? Anyone remember pagers? Here's a good one,typewriters.


One thing is for sure nothing is forever. No matter how useful or advanced, it too will one day be obsolete.


Now in my mid 30's, (o.k. late 30's) I remember thinking how hip and cool my generation was. I can only smile as my…


Added by Chris Justice on November 13, 2011 at 10:00am — No Comments

Dealers double-down on trick advertising by Chris Justice


A lot of Car Dealers have graduated from "sleight of hand" advertising to full blown false advertising.

In the mist of shrinking sales and declining revenue, some dealers have forgone tomorrow’s business for today’s floor traffic.

In what appear to be a price war one would believe this to be a great time for customers to find great deals. Although this may be true, many would-be customers are being manipulated by deals that are too good…

Added by Chris Justice on November 9, 2011 at 1:30pm — No Comments

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