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All ADM Blog Posts Tagged 'car' (990)


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Junk Car Buyers No Titles Blog

Junk car buyers_20170613_110645.jpg no titles junk car blog is a new blog site that was developed to engage and inform onjunk cars. We want to impart information about the current affairs of the…

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Added by Melvin Mann on November 4, 2018 at 4:57pm — No Comments

The Top 5 Auto Blogs, Ranked

Car buyers may feel that they are in over their head when it comes to buying a new vehicle. Sure, many of you have an idea of how you want your dream car to look and feel, but you're living in a new age where the laundry list of technical specs offered in luxury cars can read like a foreign language. How can consumers be sure that they're getting the best deal…

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Added by Kenneth Garcia on November 4, 2018 at 11:30am — No Comments

Shifting Winds Reveal Service Revenue Opportunity

After an unprecedented period of sales volume growth, the prediction for a flat Seasonally Adjusted Annual Rate (SAAR) in the coming years has significant implications for dealerships. As competition for new vehicles heats up, front-end margins will continue to decline, forcing more dealers to focus on back end profitability.…

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Added by Scot Eisenfelder on November 2, 2018 at 7:30am — No Comments

Dealers are winning with Artificial Intelligence: What are you waiting for?

Are you using Artificial Intelligence (AI) and Machine Learning (ML) to grow your business? I’ve spent my career connecting advances in technology to business, and partner with dealers every day to help them use today’s tech to increase revenue and decrease wasteful ad spend. These dealers have figured out that AI and ML can help them identify people in their markets who are…

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Added by Natalie Born on November 2, 2018 at 7:22am — No Comments

Buy a Used Car without Having to Worry About Maintenance Issues

Buying a car can be a bit of a tedious task, especially if it is your first car, and we understand. You can avoid confusions if you figure out your requirements and set your priorities straight.…

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Added by Autoego on October 17, 2018 at 7:48pm — No Comments

How Your BDC Can Minimize Leakage with Digital Customers

Did you know that less than 6 in 10 women car buyers report not being satisfied with the initial greeting at car dealerships?

Last week, we discussed how to improve in-store guest engagement with 7 ‘face-to…

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Added by Anne Fleming on October 17, 2018 at 9:30am — No Comments

Lease Credit Approval Rates Drop Slightly To 69.8% in September

Lease Approval Ratings Drop by 3.9% in the Month of September after Steady Increases over Previous Four Months

 

CINCINNATI, OHIO (October 16, 2018) – Swapalease.com, the nation’s largest car lease marketplace, reports car lease credit applicants registered a 69.8% approval rate in…

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Added by John Sternal on October 16, 2018 at 6:30am — No Comments

The Bad News About Customer Greetings at Dealerships

How do your consultants greet women customers when they come in the door? Does the content, context and tone of a greeting make a difference in the interaction? How about from your BDC with internet leads?

Dealerships spend so much time working toward showcasing a positive resumè of reviews – usually on several platforms. However, a…

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Added by Anne Fleming on October 3, 2018 at 10:33am — No Comments

Two Buzz-Worthy Terms You Need to Know Today

No doubt, you have noticed that the usage of the terms Artificial Intelligence (AI) and Machine Learning (ML) has skyrocketed in the last decade.

Today, every industry is strategizing about how to leverage AI and ML to improve business. The automotive industry is no exception.…

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Added by Natalie Born on October 1, 2018 at 7:00am — No Comments

Happy customers grow your CSI

Intuitively speaking, customer satisfaction and customer experience are the drivers of increased profitability at your dealership. Just think of it: if your customers are happy, they will bring you more business.

In most cases, this is a fact, and car dealers often report to see the connection between the two parameters and…

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Added by Thomas F. Jung on September 20, 2018 at 5:28am — No Comments

In Dealer Reviews, Women Rate Female Sales Consultants Higher Than Male Consultants

Decrease the Gender Gap and Increase Revenue

Changing Culture, Changing Tides

Women are buying 45% of all vehicles at new car dealers today. Further, whether purchasing for herself…

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Added by Anne Fleming on September 19, 2018 at 3:00pm — No Comments

Three Merchandising Best Practices to Maximize Inventory Turn

In my last blog, I discussed how dealerships can lose significant profit by failing to merchandise vehicles efficiently. Simply put, you can’t sell something nobody knows you have. And, with thousands of competing vehicles available to car buyers online, a stock photo or “photo…

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Added by John Wingle on September 18, 2018 at 7:04am — No Comments

Why Women Buyers Rate Saleswomen Higher Than Salesmen

Women buy 45% of all vehicles at new car dealers today. Still,…

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Added by Anne Fleming on September 12, 2018 at 12:30pm — No Comments

Don’t Let Technology Make Your Customers Run for the Hills!

Communication is vital to business, that’s a given. In retail, businesses must be responsive, provide a great customer experience and stand by their products or services. But what happens when businesses fail at that? They get complaints.

 

A customer ordered some copper from a business that promised it to be of the highest…

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Added by Todd Smith on September 6, 2018 at 7:04am — No Comments

Self-Sufficient: 5 Car Repairs You Can Learn to Do Yourself

When you own a car, there is a lot of work that needs to be done to ensure it continues to be properly maintained. If you take care of your car, it will continue to operate well for you for years to come. While car maintenance can seem expensive, there are actually several repairs that you can complete on your own to save money and learn more about car…

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Added by Meghan Belnap on August 28, 2018 at 8:42am — No Comments

Car Crash Compensation: 5 Tips for Taking the Next Steps after an Accident

Driving a car is normally a fairly safe activity. While you can take all necessary precautions when behind the wheel, accidents do happen. If you are involved in an auto accident, there are five things you should do to make sure the situation is handled as well as possible.

Get Medical Attention

If you have been in a car accident, the first thing you…

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Added by Meghan Belnap on August 27, 2018 at 8:55am — No Comments

How to Win the Marketing Battle: Exchange Cookies for People

The world of retail is setting the pace for embracing how technology is transforming the consumer buying process. The companies who are winning with consumers (Amazon, Netflix, Apple) have stopped looking at marketing by “channels” and are looking at individual human connections. These companies have replaced cookies with actual people. 

Marketing to…

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Added by Jonathan Lucenay on August 24, 2018 at 6:30am — No Comments

Do You Meet Expectations For Long-Term Retention?

Defining Customer Experience for Long-Term Retention

When it comes to creating a successful sale, customers’ experiences matter from the moment they first engage with a dealership online or in person. Repeating successful experiences requires careful tracking and analysis of each experience to understand which experiences create success. Having that scalable success is the dance of sales, and finding an…

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Added by Anne Fleming on August 22, 2018 at 8:45am — No Comments

Auto Subscriptions: Winning the Present While Preparing for the Future

There’s a lot of buzz around subscriptions as a new ownership model, with various industry pundits forecasting major disruptions for dealers. I see things differently.

 

I believe there are several major barriers to subscription growth for non-dealers, and opportunities for dealers to thrive, should subscriptions break through as a significant ownership model.…

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Added by Scot Eisenfelder on August 17, 2018 at 6:54am — No Comments

What Does Chat Have to Do with 867-5309?

Jenny.

 

Tommy Tutone said it in 1981 and many of you reading this know that number. It’s Jenny’s number. And we remember it. Why? Sure, it was a catchy song and has become a staple in early pop music, but it does hold a hidden gem that every car dealer would be thrilled to possess.

 

For dealerships, customer information is only the beginning of…

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Added by Todd Smith on August 10, 2018 at 8:39am — No Comments

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