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All ADM Blog Posts Tagged 'car' (993)

Happy customers grow your CSI

Intuitively speaking, customer satisfaction and customer experience are the drivers of increased profitability at your dealership. Just think of it: if your customers are happy, they will bring you more business.

In most cases, this is a fact, and…

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Added by Thomas F. Jung on September 20, 2018 at 5:28am — No Comments

In Dealer Reviews, Women Rate Female Sales Consultants Higher Than Male Consultants

Decrease the Gender Gap and Increase Revenue

Changing Culture, Changing Tides

Women are buying 45% of all vehicles at new car dealers today. Further, whether purchasing for herself or as part of a couple, this market segment retains 100% of the “veto power” at the dealership. Still, less than 1 in 10 front-line positions are held by women.…

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Added by Anne Fleming on September 19, 2018 at 3:00pm — No Comments

Three Merchandising Best Practices to Maximize Inventory Turn

In my last blog, I discussed how dealerships can lose significant profit by failing to merchandise vehicles efficiently. Simply put, you can’t sell something nobody knows you have. And, with thousands of competing vehicles…

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Added by John Wingle on September 18, 2018 at 7:04am — No Comments

Vintage Cars: How to Take Care of That Big Crack in Your Windshield

Your vintage car is likely worth a lot of money, but it’s priceless to you. Don’t let a big crack in the windshield lower both your value and the actual value of the car.

Custom-Made Replacements

The chances are, you’ll have to have your…

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Added by Lizzie Weakley on September 13, 2018 at 11:44am — No Comments

Why Women Buyers Rate Saleswomen Higher Than Salesmen

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Added by Anne Fleming on September 12, 2018 at 12:30pm — No Comments

Current Status of Personalized Plates

The arrival of new DVLA 2018 number plates took place on 1st March. The car dealers and the showrooms wish to make good savings on the ‘67’ and the ‘17’ plated cars. The old stocks are soon going to get over so that the new ones can enter the market.

If we look back in August 2017, we…

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Added by Kent Charlie on September 9, 2018 at 10:30pm — No Comments

Don’t Let Technology Make Your Customers Run for the Hills!

Communication is vital to business, that’s a given. In retail, businesses must be responsive, provide a great customer experience and stand by their products or services. But what happens when businesses fail at that? They get complaints.

 

A customer ordered some copper…

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Added by Todd Smith on September 6, 2018 at 7:04am — No Comments

Taking Care of Your Vehicle - The Importance of Quality Car Parts

Regardless of whether you are a true car aficionado or someone who sees their car simply as a means of getting from point A to point B, you should be aware of the importance of maintaining your car and keeping it in the best possible condition. After all, you need to be safe in your car and you want to get to your destination without any problems.

Although it’s true that even a brand new car requires certain amount…

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Added by John Tailor on September 6, 2018 at 4:45am — No Comments

Reasons to get alloy wheels for your car

Getting new wheels for your car is the easiest way to lift its look.  To get that tantalizing appeal that every car owner love, you must get the right wheels for your vehicle.  Alloy wheels are an excellent way to beautify your car. While changing the old look to something modern, your car also gets numerous benefits from these wheels. Below are some good reasons to get alloy wheels for your car.…

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Added by Rahul Paul on September 6, 2018 at 1:05am — No Comments

Self-Sufficient: 5 Car Repairs You Can Learn to Do Yourself

When you own a car, there is a lot of work that needs to be done to ensure it continues to be properly maintained. If you take care of your car, it will continue to operate well for you for years to come. While car maintenance can seem expensive, there are actually…

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Added by Meghan Belnap on August 28, 2018 at 8:42am — No Comments

Car Crash Compensation: 5 Tips for Taking the Next Steps after an Accident

Driving a car is normally a fairly safe activity. While you can take all necessary precautions when behind the wheel, accidents do happen. If you are involved in an auto accident, there are five things you should do to make sure the situation is handled as…

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Added by Meghan Belnap on August 27, 2018 at 8:55am — No Comments

How to Fully Recover after a Nasty Car Accident

Car accidents can be harrowing and difficult for anyone. They can be extremely traumatic. They can cause injuries that can be hard to recover from fully as well. If you want to heal after a stressful vehicle accident, you need to try these things out as soon as possible.

Seek…

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Added by Rachelle Wilber on August 24, 2018 at 9:02am — No Comments

How to Win the Marketing Battle: Exchange Cookies for People

The world of retail is setting the pace for embracing how technology is transforming the consumer buying process. The companies who are winning with consumers (Amazon, Netflix, Apple) have stopped looking at marketing by “channels” and are looking at individual human connections. These companies have replaced cookies…

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Added by Jonathan Lucenay on August 24, 2018 at 6:30am — No Comments

Do You Meet Expectations For Long-Term Retention?

Defining Customer Experience for Long-Term Retention

When it comes to creating a successful sale, customers’ experiences matter from the moment they first engage with a dealership online or in person. Repeating successful experiences requires careful tracking and analysis of each experience to understand which experiences create success. Having that scalable success is the dance of sales, and finding an…

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Added by Anne Fleming on August 22, 2018 at 8:45am — No Comments

Vehicle Shelter: 4 All-Weather Options for Owners

With the intense heat of summer and the ice and snow of winter, weather can really take a toll on your car. If you’re in the process of purchasing a home or renovating your property, you’ll need to consider all weather options for protecting your vehicle. While garages are common in some parts of the world, it…

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Added by Rachelle Wilber on August 21, 2018 at 8:50am — No Comments

Auto Subscriptions: Winning the Present While Preparing for the Future

There’s a lot of buzz around subscriptions as a new ownership model, with various industry pundits forecasting major disruptions for dealers. I see things differently.

 

I believe there are several major barriers to subscription growth for non-dealers, and opportunities for dealers to thrive, should…

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Added by Scot Eisenfelder on August 17, 2018 at 6:54am — No Comments

ABCM Car Removal: The car removal agency that pays you cash back!

The increasingly globalized nature of national economies has meant that people around the world have more discretionary income to buy durable goods with.  One of the durable goods that they feel they can’t live without is the car.  However, cars lose their value and usefulness as they age and need to be disposed of, and then recycled.  While many car removal agencies abound, few offer the owner cash back in exchange for removing his or her car. …

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Added by Rahul Paul on August 13, 2018 at 12:12am — No Comments

What Does Chat Have to Do with 867-5309?

Jenny.

 

Tommy Tutone said it in 1981 and many of you reading this know that number. It’s Jenny’s number. And we remember it. Why? Sure, it was a catchy song and has become a staple in early pop music, but it does hold a hidden gem that every car dealer would be thrilled to…

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Added by Todd Smith on August 10, 2018 at 8:39am — No Comments

Be a Solution Specialist Not a Salesperson

  • Do you have sales personnel or solution specialists at your dealership?
  • Is there truly a difference between the two terms?
  • Can changing the language you use…
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Added by Anne Fleming on August 8, 2018 at 8:30am — No Comments

4 Reliable Resources to Help You Find a New Car

Looking for a new vehicle isn’t ever simple or fast. It’s a massive project that can eat up your energy, time and funds. If you’re searching for a new car, however, there are things you can do to simplify things. Be sure to take full advantage of a handful of noteworthy resources,…

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Added by Rachelle Wilber on August 6, 2018 at 8:51am — No Comments

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