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All ADM Blog Posts Tagged 'calls' (6)

Dealers' phones ring again ~ Rise in calls spurs more sales training!

It's back to the future for car shoppers, who now much prefer to contact dealerships with an old-fashioned phone call rather than via the Internet.

Two years ago, Internet sales leads were gaining on…

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Added by Manny Luna on July 27, 2014 at 10:30pm — No Comments

Easy Telephone Best Practice..... "Borrowed" from Rick Case Honda Davie



Watch your abandoned calls in real time, have a team member call back immediately and offer a 'warm transfer' to their intended department. You will capture those that got lost in the phone-tree, hung up while on hold, etc. The caller will remember the 'care' you took!

Rick Case captures an average of 20 Fixed and Variable appointments per day of the average 35 callers that give…

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Added by Chip King on January 30, 2014 at 7:41am — No Comments

Integrated Phone Tracking For PPC Campaigns Creates A Vivid Reminder

Many car dealers are using Google Adwords as part of their advertising strategy yet there are still some website platforms that don't natively support replaceable phone numbers for paid search campaigns.  

When a consumer clicks on a paid search advertisement, banner ad, or retargeting campaign to visit the…

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Added by Brian Pasch on November 5, 2012 at 7:03am — 5 Comments

As Mobile Traffic Increases Dealers Must Place Phone Processes Under The Microscope

Recent data shared by Google's Michelle…

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Added by Brian Pasch on September 20, 2012 at 11:49am — 3 Comments

THE ELEPHANT IN THE ROOM

OK.... here it is....  the vast majority (and I know you may be the exception!) of talented Sales Reps, and Sales Managers flat out suck on Sales Calls. Don't throw rocks at me yet....

 

The most common successful Sales Rep is a great influencer.... super at helping customers make good choices and delivering units. In fact, if it weren't for the common disease we seem to share (and I come from the floor), A.D.D., we would all be lawyers. If it weren't for our other common…

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Added by Chip King on September 22, 2011 at 7:41am — 2 Comments

If You're Dealership Isn’t Using 800 Numbers To Track Internet Marketing Your Doomed!

Yes, it’s true! I am sure this isn’t news to many of the Internet Marketing Professionals that read this blog but I hope that many dealers come across this post or perhaps fellow members of ADM pass this post on to their clients, or bosses. One of the worst parts of Internet Marketing is when it goes untracked; this is by far the worst because what makes internet marketing the best is that fact that is so easy to track. There will never be a better way to track ROI on dealership marketing… Continue

Added by Indie Results on November 10, 2008 at 7:00pm — 6 Comments

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