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All ADM Blog Posts Tagged 'best' (90)

Digital Domination at Digital Dealer

The 16th Digital Dealer Conference concluded earlier this month in Atlantic City. Being at a new venue and in the Northeast for the first time, it seemed as if there were many new attendees. With overflowing breakout…

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Added by Jamil Zabaneh on May 21, 2014 at 5:37am — 1 Comment

Top 5 Best Practices when posting to eBay classifieds

Top 5 Best Practices on eBay Classifieds

With any new product and marketplace there’s a learning curve and we’ve recently gained more knowledge about what it takes to manage the “art” of posting to eBay classifieds. We want to share the Top 5 Best Practices we’ve learned over the last few weeks with you:

1.)  New eBay accounts require some “Seasoning” similar to the historical…

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Added by Jason Turner on April 15, 2014 at 1:30pm — No Comments

Easy Telephone Best Practice..... "Borrowed" from Rick Case Honda Davie



Watch your abandoned calls in real time, have a team member call back immediately and offer a 'warm transfer' to their intended department. You will capture those that got lost in the phone-tree, hung up while on hold, etc. The caller will remember the 'care' you took!

Rick Case captures an average of 20 Fixed and Variable appointments per day of the average 35 callers that give…

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Added by Chip King on January 30, 2014 at 7:41am — No Comments

Lifting Service Revenue With Showroom Demos

Recently passing my hometown fire station, a new billboard caught my attention. “Car Seat Demos” illuminated the dark sky.

My childhood fire station is reaching out to the community to educate drivers about car seats, and dealerships can too!…

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Added by Cobalt on December 31, 2013 at 9:00am — 2 Comments

Auto/Mate Named One of the “Best Places to Work” Four Years Running by the Albany Business Review

ALBANY, N.Y. – November 4th 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it was named one of the 2013 “Best Places to Work” in New York State’s Capital region by the Albany Business Review. This is the fourth year in a row…

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Added by Mike Esposito on November 4, 2013 at 7:00am — No Comments

CRM Best Practices for Salespeople

Sales people and sales managers are the heavy users of CRM.  While the definition of best practices for each type of user is highly debatable I want to get feed back from the regulars here at ADM.

Chris Vitale published an article on our blog with a guideline.  Please comment and let us know if he missed anything in…

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Added by Paul Rushing on August 14, 2013 at 11:19am — No Comments

Cut Through The Noise: 7 Tips On How To Have Social Media Success At Conferences

As the fall conference season approaches for the automotive industry, many vendors miss opportunities for exposure. Owning a public relations agency, my job is to maximize my client’s exposure to their audience. Conferences offer more potential customers for my clients, concentrated in a single place at a single time,…

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Added by sara callahan on August 14, 2013 at 5:16am — 2 Comments

Top Ten Blogs and News For Auto Dealers: July 1st - 5th

ActivEngage, the most trusted brand in automotive live chat brings the top ten blogs and news stories right to you! We monitor industry trends, current events, and the auto dealer community every week to bring you the top ten blogs and stories from around the globe. In this weekly edition-- dealer profit rising, open communication…

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Added by Rebecca Kon on July 5, 2013 at 2:09pm — No Comments

Timing Optimization and Auto Dealer Marketing

When should I do this, when should I do that? Time management is an important factor in the automotive industry, and it applies to all departments and positions. However, when it comes to social media marketing and other promotions, timing is essential to getting the most return out of your investments.…

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Added by Rebecca Kon on June 11, 2013 at 12:01pm — No Comments

Last Week's Google+ Updates: What They Mean for Your Dealership



Kaitlyn Bender, Cobalt Reputation Management Specialist
by Kaitlyn Bender, Reputation Management Specialist



By this point, we all know that the Google+ platform is ever-changing. So last week's updates should come as no surprise. We've done our best to break down the recent changes and highlight the most…

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Added by Cobalt on May 23, 2013 at 6:30am — 2 Comments

We can all be heroes

Brit car dealer Matthew Holcombe hailed as hero after rescuing two women during a recent flood and snowfall.

 

If you’re like me you will have had a few ‘locals’ over…

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Added by charles bayer on April 10, 2013 at 5:30pm — No Comments

Accountability: The Missing Link Between Process and ROI

I’d like to think that by now most dealerships have a written Internet sales process to handle Internet leads effectively. As the documented, researched and confirmed driver of “lead quality,” an established process is the key to obtaining a maximum ROI from Internet leads. Though many dealers are allocating a substantial portion of their marketing budget to attract Internet leads, many are still not achieving the recommended minimum of five times their ROI on those…

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Added by Josh Vajda on April 3, 2013 at 11:30am — 9 Comments

Memes as Content Marketing for Dealerships

Memes are meant to be shared, imitated, and to generate attention. Many of them are humorous, or designed to provide social commentary. They cater to a younger, tech-savvy audience, and can certainly enhance your reputation by using them as part of your content marketing strategy on your social media networks.

 

What is a Meme?…

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Added by Rebecca Kon on March 28, 2013 at 10:15am — 1 Comment

Sometimes Keeping Your Strategy To Yourself Is A Good Strategy

Now that the focus in many industries is on data and behavioral marketing, marketing departments are increasingly better able to pinpoint areas in which they can improve. With the right data, not only can you determine your product’s demographic but now you can discover when and why your customers make that ultimate decision to purchase. That being said, just because you discover what’s wrong, that doesn’t necessarily mean you should share that nugget of wisdom with your consumer.…

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Added by sara callahan on March 26, 2013 at 5:24am — No Comments

Promote Your Live Chat Feature and They Will Come

We've already emphasized that at least 57% of your customers are looking to chat while online shopping. Now we need to discuss how to get those customers to your website in order to use your live chat feature.

I recently did a Google search and found that when I…

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Added by Rebecca Kon on March 21, 2013 at 2:30pm — No Comments

Offering Free WiFi Could Land you in Jail

There’s a chance that not many have heard of the new "Six Strikes" copyright alert system, a new program that is being rolled out soon to crack down on illegal web piracy —…

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Added by Ketty Colom on February 25, 2013 at 11:04am — No Comments

The Third Commandment of Automotive Video Marketing: Use The Word Video

DON’T FORGET to use the word “Video” as the word right next to your most important keyword. People search for things such as “used car video”, “pairing bluetooth video tutorial”, “honda video”, “Volvo video,” etc.

Every YouTube video resides on its own…

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Added by Joe Schwartz on January 19, 2013 at 6:00am — No Comments

The Second Commandment of Automotive Video Marketing: Use Transcriptions

Want to increase user engagement and search engine optimization in YouTube? Then you should consider adding closed captions for YouTube videos, and the easiest way for most people to do that is simply by leveraging your own transcripts. Follow this step-by-step tutorial on how to easily create closed captions or subtitles…

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Added by Joe Schwartz on January 18, 2013 at 10:00am — No Comments

The 10 Commandments of Automotive Video Marketing [Infographic]

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Added by Joe Schwartz on January 16, 2013 at 5:00pm — No Comments

What To Look For In The Best Video Marketing

As with all things in life, there are better ways and worse ways to engage in video marketing. It's an extremely powerful all-around tool: he equipment is now cheap enough for most dealers to afford, YouTube provides a common space for uploading and sharing videos, and you can potentially reach millions of people with a hit video.…

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Added by Joe Schwartz on January 14, 2013 at 6:00am — No Comments

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