Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders
The world of vehicle finance can be very confusing to the average person. If you do not finance cars often, you may be a little overwhelmed by all of the jargon and information involved. Here are a few of the more commonly asked questions regarding…Continue
Added by Tony Chips on August 12, 2019 at 9:00am — No Comments
Although car accidents happen on a daily basis in every part of the country, perhaps some of the most frustrating ones would be of the hit-and-run variety. Seriously, there is the fact that someone has damage to their car but then it is compounded by the fact that the individual who caused the accident did not take responsibility for it…Continue
Added by Rachael Murphey on November 27, 2017 at 3:03pm — No Comments
Customer experience has become an industry “buzz term” of late when talking about customer acquisition and building loyalty. Most of the time, the focus is on the small things that turn a customer off -- attitudes, inefficient processes, or other such actions. But what happens when, well, everything goes wrong?
Imagine if a couple visited a showroom where they…Continue
Added by Mike Gorun on March 15, 2017 at 6:29am — No Comments
If you’re in charge of a car dealership reviews, it’s natural to worry about reviews and potential negative reviews. Knowing the process of the potential car buyers mental thinking and how they choose car dealerships is key. Sure, it’s always a challenge to gain insights on how exactly…Continue
The car business is a people business. Because of that, dealerships see customers from a variety of backgrounds, income levels and credit histories. And, for a salesperson or manager, there’s nothing more disheartening than to spend a lot of time with a customer just to discover that they are credit challenged. Despite that, many dealerships will do their best to land the…Continue
Added by Paul Moran on March 11, 2016 at 6:08am — No Comments
Worried About Your Business's Reputation? These Tips Can Help!
Businesses that have great reputations attract more customers and produce more sales. Customers will be happy, and they will tell others about their experience with you. Safeguarding your business reputation is necessary for real success. Managing your reputation is crucial; continue reading for some helpful tips.
Added by JB Floyd on July 8, 2015 at 10:30am — No Comments
According to Wikipedia* Reputation Management is the influencing and/or control of an individual's or business's reputation.
To better your business reputation, make sure you follow up with your customers. This is especially the case if your business is larger. You need to make them feel important. Consider…Continue
Added by JB Floyd on June 30, 2015 at 10:00am — No Comments
What You Should Know About Managing Your Reputation
Solid management of your reputation can result in real business growth. Word of mouth means everything in the business world, and having a great reputation can really impact that word of mouth in a positive way. You will also want to protect…Continue
Added by JB Floyd on June 18, 2015 at 9:30am — No Comments
Bad credit car loans can be referred to as loans or financial products that are designed especially for individuals that have an impaired credit history. If you are planning to opt for these loans, you can be assured that you will be offered loan of up to at least 150% of the value of the car. This holds true for car loans for bad credit rating in Melbourne and also across the whole of Australia. This percentage of the loan…Continue
Added by Allan Lloyd on March 20, 2015 at 4:18am — No Comments
In February 2010, I wrote a blog titled “Pizza Wars: Why Auto Dealers Need to be Involved in Social Media.” I was reminded of this the other day when I saw that Domino’s Pizza earnings had surpassed Wall Street’s expectations.…Continue
Added by Rob Hagen on October 20, 2014 at 12:28pm — No Comments
What these questions all have in common is that they all answers the fundamental aspects of what type of customer experience that restaurant provided. You’re certainly more likely to share…Continue
Added by Mike Gorun on October 1, 2013 at 5:56am — No Comments
You’ll always hear me say, “the minute you’ve lost your perspective as the consumer, you’ll never have any perspective as a marketer.” Whether you’re actually a marketer or a businessperson of any kind in any industry whatsoever, the same rule applies. Online reviews don’t just “appear,” and much like a doctor’s advice after a heart attack, “the signs were there, we just didn’t see them or they were ignored.” There is a process by which online reviews come to be published…Continue
Added by Camille Forte on June 21, 2013 at 11:30am — No Comments
|by Alicia Ruggles, Reputation Management Specialist|
What legally defines a merchant who uses a self-funded, in-house financing program? Any merchant extending credit of any kind to one or more of their customers is this type of merchant, whether they realize it or not.
They may be running an in-house financing program using their own money, or they may simply be allowing a customer they’ve known for years to pay a few days late which constitutes…Continue
A few weeks ago, Ford managed to accomplish a task that many brands dream about but never achieve… to have an ad go viral. You might think this is a good thing except for the fact that this particular ad went viral for all the wrong reasons.
JWT India, Ford’s…Continue
Added by sara callahan on April 10, 2013 at 7:00am — No Comments
Added by Mark Tewart on January 20, 2009 at 9:51am — No Comments