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Stan Sher's Blog Posts Tagged 'automotive phone training' (5)

Automotive Phone Training – Traditional vs. Progressive

When is the last time your dealership had a progressive training solution?

Is your dealership handling phone calls just like the “guy” down the street?

For generations automotive professionals have been provided automotive phone training with traditional ways of handling phone calls.  These…

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Added by Stan Sher on December 2, 2013 at 7:19pm — 5 Comments

Why Automotive Call Monitoring Is Important

Does your dealership have a call monitoring solution in place?

Does your dealership consistently train phone skills?

Chances are if the dealership has a large advertising budget and a proper setup for a BDC the answer is "yes".  However, it is mind blowing to see how many dealerships in 2013 still do not pay attention to call monitoring.  I look…

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Added by Stan Sher on November 3, 2013 at 1:55pm — No Comments

Transforming The BDC: Part 1

After seeing the tremendous success that my last series of blogs "Transforming the Dealership" has brought in terms of visibility and feedback I have decided to start a new series to focus strictly on the BDC. 

As a dealership trainer and consultant I am sure having an amazing…

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Added by Stan Sher on December 19, 2012 at 11:30pm — No Comments

Transforming The Dealership Part 3 - A Live Week By Week Case Study (Dealer eTraining)

Welcome to Part 3 of a live dealership case study in which Stan Sher from Dealer eTraining is working on location with a dealer, management team and the entire customer facing staff. 

 …

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Added by Stan Sher on November 10, 2012 at 9:30am — 11 Comments

BDC - Daily Phone Training

Old Blog I wrote from when I was Internet Director at Teddy Nissan...I still Preach This!!!

 

http://www.dealeretraining.com

http://dealeretraining.tumblr.com/

http://www.automotivephonetraining.com…

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Added by Stan Sher on January 12, 2011 at 10:00pm — No Comments

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