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Stan Sher's Blog Posts Tagged 'automotive internet sales' (50)

Attention Car Dealers...How is your internal online reputation?

Article from Dealer Marketing July 2014 Edition (Page 20)

It has been about seven years since the importance of dealer online reputation has become a serious concern in the industry. A number of businesses in general have taken a…

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Added by Stan Sher on July 1, 2014 at 4:31pm — No Comments

Is your dealership prepared for 2014?

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Christmas is over and New Years just passed. They say the New Year brings positive change and opportunity. Since the big celebration, 2 days have passed and there are 363 days left in the year. So I ask the magic question, "Is your dealership prepared for 2014?”

Being that we are in such a competitive industry that changes by the month it is common for sudden changes to be made at the dealership level. These changes usually involve Budget (spending), Human Resources,…

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Added by Stan Sher on January 3, 2014 at 12:19am — 1 Comment

Automotive Internet Sales and BDC Management Support

Stan Sher of Dealer eTraining discusses how sales management needs to properly work with the internet sales and BDC department. This includes understanding the functions of the department and what each person in the department does. While it is important to monitor and…

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Added by Stan Sher on December 20, 2013 at 3:32am — No Comments

Automotive Phone Training – Traditional vs. Progressive

When is the last time your dealership had a progressive training solution?

Is your dealership handling phone calls just like the “guy” down the street?

For generations automotive professionals have been provided automotive phone training…

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Added by Stan Sher on December 2, 2013 at 7:19pm — 5 Comments

Technology Assisted Objection Handling

Does your dealership have tools that should help your sales and business development people be more effective?

 

As consumer transparency becomes more important in the automotive industry dealers are hooking up with more vendors that allow for transparency.  It is no secret that some…

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Added by Stan Sher on October 7, 2013 at 4:29pm — No Comments

Even experts can learn a thing or two...

Are you a master or a student?

Do you know everything that you need to know to pass on your knowledge to others?

 

Recently, I spent four days on site at a dealer group consulting and training a brand new BDC Manager.  This BDC Manager is a…

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Added by Stan Sher on August 10, 2013 at 8:30pm — 5 Comments

Inspect What You Expect

Do you spot check your employees?



Do you spot check your customers?

If you are confused about what I am talking about then read on...

Too many times when a manager asks their people if they did something they get an answer and they take their word for it.  In some cases this happens because of too much trust or…

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Added by Stan Sher on July 3, 2013 at 4:37pm — No Comments

VDPs Do Not Pay The Bills

The other day I was in a dealership speaking with an owner.  He said to me "I have 315,000 VDPs" to which I responded "wow, that it is great".  He then said to me "however, VDPs do not cash checks, sales do".  I was so happy to hear that because here is someone that really gets it.  I am not saying that focusing…

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Added by Stan Sher on April 14, 2013 at 12:05pm — No Comments

Motivation Lessons From Jason Becker

Who is Jason Becker you might ask?  Before I tell you I want to let you know that the reason for this post is because I am tired of hearing people tell me that they cannot do something or that things are impossible.  I hear it from sales professionals at dealerships.  I hear it from people that I meet in social environments that tell me they are looking for a job after I mention the possibility of car sales.  I even hear it from people in my family who sometimes make excuses instead of…

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Added by Stan Sher on April 5, 2013 at 10:30am — No Comments

Relating Bar Rescue (Spike TV) to the Automotive Business

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As I watch new episodes of "Bar Rescue" on Spike I am amazed at some of the things that I have learned about the food and beverage industry.  I have been watching this show with a very open mind to understand what I can do to improve my business practices.  What I have found was that this show has business practices that even automotive professionals and managers need to consider taking a look at.  Let's take a look at what I am talking about.

1.…

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Added by Stan Sher on March 25, 2013 at 10:30am — 6 Comments

How to Maximize Your Opportunities Using Call Monitoring Recorded on: Wednesday February 13, 2013

Dealer eTraining

http://www.dealerwebinars.com/monitoring.html

Learn how to implement and optimize call monitoring in your dealership.

Attendees will learn the importance of having a call monitoring solution in the dealership that will help improve the way incoming phone calls are being handled.…

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Added by Stan Sher on March 6, 2013 at 9:52am — 6 Comments

Automotive Internet Sales and BDC Expert Stan Sher To Speak at Internet Battle Plan XII

Automotive Industry legend, Jim Ziegler returns with his highly successful Internet Battle Plan XII to the Crowne Plaza Ravinia in Atlanta on January 16th-17th, 2013 with a powerful line up of automotive industry experts.

 

FOR IMMEDIATE RELEASE
PRLog (Press Release) - Dec. 31, 2012 - Jim Ziegler also known as the “Alpha Dawg” will be…
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Added by Stan Sher on December 31, 2012 at 1:00am — No Comments

Stan Sher Reviews Dealer eTraining Auto Response Email at GNYADA

Stan Sher Reviews Dealer eTraining Auto Response Email at GNYADA (Greater New York Automobile Dealers Association).

 

 

Related Links:

http://dealeretraining.com/

http://www.drivingsales.com/ratings/products/stan-sher…

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Added by Stan Sher on December 30, 2012 at 11:00pm — 1 Comment

Stan Sher of Dealer eTraining talks about Lon Safko from AutoCon 2012

Stan Sher of Dealer eTraining talks about Lon Safko from AutoCon 2012.  Lon Safko has brought so much value and "outside the box" thinking that the automotive industry needs to experience.

Related Links:

http://www.lonsafko.com/
http://about.me/stansher

Added by Stan Sher on December 25, 2012 at 11:00pm — No Comments

Stan Sher, CEO of Dealer eTraining Speaking At The Internet Sales 20 Group In Chicago

Stan Sher, CEO and President of Dealer eTraining Speaking At The Internet Sales 20 Group In Chicago.  Stan had the honor of educating dealers on the importance of how to use Call Monitoring in solutions to avoid profit leaks as well as create in-house employee training sessions that inspire teams to improve their skills.  This was a powerful session.…

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Added by Stan Sher on November 2, 2012 at 9:30am — No Comments

Carsdirect Invites You To The 2012 Automotive Internet Sales 20 Group In Chicago October 23-25

Carsdirect Invites You To The 2012 Automotive Internet Sales 20 Group In Chicago October 23-35

Carsdirect is sponsoring and speaking at this 20 group... You don't want to miss this event!…

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Added by Stan Sher on October 5, 2012 at 12:30pm — No Comments

30 Car Guy - Robert Weisman Talks About The Internet Sales 20 Group in Chicago - Automotive Sales

30 Car Guy - Robert Weisman Talks About The Internet Sales 20 Group in Chicago - Automotive Sales

Robert Wiesman talks about why the Internet Sales 20 Group is the BETTER Choice over the Digital Dealer 13 event in Las Vegas…

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Added by Stan Sher on October 5, 2012 at 12:30pm — No Comments

Update Your Dealership’s Address and Location Online Frequently

Yesterday I was on my way to a meeting at a dealership.  I had left the home office earlier so I can be at the meeting earlier especially since it was an 80 mile ride.  I was within three miles of the dealership and thirty minutes early.  I had never been there before I relied on my GPS as I always do.  The GPS that I use comes from my iPhone and the software is less than a week old as I just updated the operating system.

The GPS was pulling in an address from…

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Added by Stan Sher on September 29, 2012 at 4:28pm — 2 Comments

KPA Offers 7 Scholarships to Attend the Internet Sales 20 Group

Internet Sales 20 Group

We don’t promote conferences very often. Those who have seen KPA at conferences know that we attend nearly all of them, speak at most, and engage with dealers as our primary reason for going. These things make promotion of the events challenging as we know that we’re getting a benefit from them so it’s almost like “double dipping” when we promote them as well.

Every…

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Added by Stan Sher on September 29, 2012 at 12:40am — No Comments

The Selling Process…has it changed?

Does your dealership have a BDC or Internet Sales Department?  When appointments show up to the dealership, is there a set process to handle these customers?  Let me let this thought process for a second…

Ok, so right now you are probably realizing that you do have these departments yet they are under performing.  Perhaps you have trained your sales staff in the basic methods of the road to the sale or you might have just hired a few “green peas” and thrown them out…

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Added by Stan Sher on September 25, 2012 at 8:36am — 7 Comments

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