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Stan Sher's Blog Posts Tagged 'automotive digital training' (5)

Automotive Internet Sales and BDC Management Support

Stan Sher of Dealer eTraining discusses how sales management needs to properly work with the internet sales and BDC department. This includes understanding the functions of the department and what each person in the department does. While it is important to monitor and…

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Added by Stan Sher on December 20, 2013 at 3:32am — No Comments

Why Automotive Call Monitoring Is Important

Does your dealership have a call monitoring solution in place?

Does your dealership consistently train phone skills?

Chances are if the dealership has a large advertising budget and a proper setup for a BDC the answer is "yes".  However, it is mind blowing to see how many dealerships in…

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Added by Stan Sher on November 3, 2013 at 1:55pm — No Comments

Even experts can learn a thing or two...

Are you a master or a student?

Do you know everything that you need to know to pass on your knowledge to others?

 

Recently, I spent four days on site at a dealer group consulting and training a brand new BDC Manager.  This BDC Manager is a…

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Added by Stan Sher on August 10, 2013 at 8:30pm — 5 Comments

Inspect What You Expect

Do you spot check your employees?



Do you spot check your customers?

If you are confused about what I am talking about then read on...

Too many times when a manager asks their people if they did something they get an answer and they take their word for it.  In some cases this happens because of too much trust or…

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Added by Stan Sher on July 3, 2013 at 4:37pm — No Comments

Automotive Internet Sales and BDC Expert Stan Sher To Speak at Internet Battle Plan XII

Automotive Industry legend, Jim Ziegler returns with his highly successful Internet Battle Plan XII to the Crowne Plaza Ravinia in Atlanta on January 16th-17th, 2013 with a powerful line up of automotive industry experts.

 

FOR IMMEDIATE RELEASE
PRLog (Press Release) - Dec. 31, 2012 - Jim Ziegler also known as the “Alpha Dawg” will be…
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Added by Stan Sher on December 31, 2012 at 1:00am — No Comments

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