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All ADM Blog Posts Tagged 'appreciation' (4)

Is The Way to Loyalty Through Your Customer’s Stomach?

Companies increasingly invent new and creative ways to earn loyalty from their customers. Every year we hear of companies pulling off interesting and creative ways to gain exposure and foster loyalty through acts of kindness, goodwill or just being fun. For the fourth consecutive year, Uber became the ice…


Added by Mike Gorun on September 1, 2015 at 5:30am — No Comments

When the Economy Is Good Is When We Must Shine!

A recent article on, explains how customers will be less focused on price and will emphasize the customer service experience when the economy is going well.  However, when the economy…


Added by Richard Holland on October 9, 2014 at 4:30am — No Comments

Random Acts of Generosity Can Build Loyalty

Finding a lost earring in the jewelry box, discovering the old autographed Tom Seaver baseball card when you clean out the attic, and learning that the shirt you are about to pay retail for is discounted, are all pleasant surprises. 

How about walking into your bank and having the ATM talk with…


Added by Richard Holland on August 21, 2014 at 5:00am — 3 Comments

For Employees, Recognition Trumps Money

In case you weren’t aware, this week is Automotive Service Professionals week. Established in 2001 by the National Institute for Automotive Service Excellence (ASE), this week celebrates all of the men and women who have chosen automotive repair as their profession. Automotive Service Professionals…


Added by Richard Holland on June 12, 2014 at 5:27am — 2 Comments

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