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All ADM Blog Posts Tagged 'appointment' (11)

10 Stats Your BDC Should Live By

For inbound marketing, leads determine success. The assumption is that the higher the lead volume and percentage, the higher the sales and service volume. All too often, these do not go in step with each other. Below we identify ten statistics that are the main cause of increased lead quantity not equating to…

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Added by Larry Bruce on July 31, 2014 at 9:00am — No Comments

Gary Marcotte Joins 3 Birds Marketing’s Board of Advisors

Former AutoNation Senior VP of Marketing will advise 3 Birds with over 25 years of industry experience

CHAPEL HILL, North Carolina (July 17, 2014) –  Gary Marcotte has joined 3 Birds Marketing’s board of advisors, effective immediately.

Marcotte is most noted for his…

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Added by Emily Douglas on July 17, 2014 at 12:30pm — 1 Comment

Really...it's been 60 days?

It’s been 60 days.

Like many, you went to the NADA Convention determined to find the one thing that was going to make a difference in your Dealership this year. You had every intention of making changes and doing something different. You gathered information and then cataloged it. You even made a list of your Dealerships Managers and their responsibilities and revised their Goals based on the new information and training you were about to provide them.

You were ready for…

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Added by Leonard Buchholz on March 29, 2014 at 6:15am — No Comments

SMS Marketing & SMS Appointment reminder for Auto car dealerships

SMS Marketing for Auto Car Dealers

SMS Marketing allow customers to request real-time information about your business via sms (text message), while putting your contact information in the customer's phone for future reference as well as allow you to capture customer's mobile number. Send opt-in customers offer, promotions, mobile coupons, service/product updates, etc via …

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Added by Susan Raj on January 3, 2013 at 12:30pm — No Comments

Convert Service to Sales: Now!

RedBumper is quickly becoming the tool of choice!

 

By: Hillis Emanuelson

 

What astounds me is that many dealerships fail to recognize all of the sales opportunities that are literally running right through their service bay doors, each and every day.

Some say pushing to sell another car to a consumer in the service drive could be considered annoying. That could not be further from the truth. Especially if the tools being used allow the user to…

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Added by Hillis Emanuelson on August 23, 2012 at 6:30am — No Comments

TimeHighway.com’s Updated Online Service Scheduling Solution for Auto Dealers Enables Fast Appointments, Digital Inspections, Service Menus & Appointment Backstop

 

          

NAPLES, FL, January 31, 2011 – TimeHighway.com (www.timehighway.com), recently announced several major updates to its real-time, online service scheduling solution that greatly benefit auto dealer service departments, increasing service revenue by creating a more efficient way to schedule service.

 

TimeHighway…

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Added by sara callahan on January 31, 2011 at 5:48am — No Comments

CAR-Research XRM adds Service Drive Control Manager to CRM; Help Auto Dealers Increase Vehicle Service Business and Profitability

CAR-Research XRM adds Service Drive Control Manager to CRM; Help Auto Dealers Increase Vehicle Service Business and Profitability



Houston, Texas, December 13, 2010 – CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced the launch of Service Drive Control Manager. The new CRM module provides all of the tools necessary to effectively manage a profitable service department. It is built right into the CAR-Research CRM solution. Dealers… Continue

Added by sara callahan on December 13, 2010 at 5:37am — No Comments

The Black Hole of Lost Internet Sales: Who Services Internet Sales Leads When Internet Salespeople are Busy with Customers?

What happens to your dealership’s Internet lead coverage while your Internet Salesperson leaves their computer to sell a vehicle, taking the time needed to confirm the customer’s needs, test drive, negotiate, close, and deliver? In the average dealership, this process creates several hours of a “black hole” of aging Internet leads—lost sales!—needing attention. We all know that “speed wins” sales on the Internet, and the black hole can happen even with a large Internet Department on a busy day.… Continue

Added by Keith Shetterly on July 6, 2009 at 7:30am — 31 Comments

4 Ways to Set More Appointments Without Advertising

Today, it is more important than ever to connect with your customers and prospects - not just to sell them - but to gather their opinion and show them that you value it. This is one thing that can help your dealership instill confidence in the minds of your consumers and stand apart from your competition.



When it comes to America’s auto consumers, we can all agree that things have changed. Buyers are more informed and expect more for their money. In fact, the way the public buys cars… Continue

Added by Jason C on May 14, 2009 at 9:36am — No Comments

If You're Living By Service...Don't Die By Service

We don't touch on service much here...time for a little breather!



More dealers than ever are floating (or simply sinking slower) on the revenue from their service department. This trend should be supported with an overwhelming conviction to completely satisfy customers. The risk is just too large to lose clients both on the front and the back end of the store.



Things being what they are, it should come as no surprise that achieving such a goal is as far away as the next 20… Continue

Added by Gary May on December 10, 2008 at 10:06pm — No Comments

Tear It Apart and Rebuild It...Better

Most of us who have spent any amount of time in sales realize that our database/contact/Rolodex carries an incredible amount of value, in many cases more than our skills or abilities. With the prevalence of CRM and other database software, many believe that the job is done. Nothing can be further than the truth.



Today it's more important than ever to continually tear down the client database and make sure it delivers the most value and revenue possible. Auto retailers are notoriously… Continue

Added by Gary May on December 8, 2008 at 10:36am — No Comments

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