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All ADM Blog Posts Tagged 'Yelp' (18)

Promoting Yelp in Your Dealership



Kayla Henricks, Cobalt Reputation Management Specialist
by Kayla Henricks, Reputation Management Specialist

In my last post, I shared …

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Added by CDK Global on August 20, 2014 at 2:50pm — No Comments

Which Review and Ratings Sites Should My Car Dealership Use?

Which Business Review and Ratings sites should we focus our customers on for posting their evaluations of our dealership?…

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Added by Ralph Paglia on June 2, 2014 at 3:30am — 48 Comments

What Do You Expect From Your Reputation Management Service Provider?



Ryan Kenny, Automotive Reputation Management Specialist
by Ryan Kenny, Automotive Reputation Management Specialist…

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Added by CDK Global on November 21, 2013 at 9:30am — No Comments

Breaking News – Yelpers Now Able to Post Reviews from Mobile Devices



Mark Clagett, Cobalt Reputation Management Specialist
by Mark Clagett, Reputation Management Specialist


Yelp's been busy this…
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Added by CDK Global on August 16, 2013 at 3:00pm — No Comments

How to Remove Unacceptable Yelp Reviews

I hear this question frequently from our clients and prospects; “How do we get rid of outrageous reviews that are lies, slander, defamation, or out of bounds with the guidelines of Yelp?” Answer? Submit a request for removal…

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Added by Jerry Hart on July 31, 2013 at 4:25pm — No Comments

Is your online reputation being managed before it creates reviews on Google or Yelp?

You’ll always hear me say, “the minute you’ve lost your perspective as the consumer, you’ll never have any perspective as a marketer.”  Whether you’re actually a marketer or a businessperson of any kind in any industry whatsoever, the same rule applies.  Online reviews don’t just “appear,” and much like a doctor’s advice after a heart attack, “the signs were there, we just didn’t see them or they were ignored.”  There is a process by which online reviews come to be published…

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Added by Camille Forte on June 21, 2013 at 11:30am — No Comments

2 Ways The New Yelp Revenue Estimation Tool Can Help Local Businesses

During social growth on the web, we have come to trust each other’s opinions. Our purchase decisions have long expanded from just being influenced by friends and family members, and now we rely on total strangers. Review sites like Yelp give consumers a respectable platform to express experiences, whether they are good or bad. They have no limitations on the types of industries which we can express our like or…

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Added by Erin Ryan on April 1, 2013 at 3:00pm — No Comments

Why Businesses Need Reputation Management

Your business does better when it is perceived in a good light. In this day and age, it is easy for people who are unhappy with a business or a product to rant that business with unwanted negative online attention.…

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Added by Nora Nesbitt on January 30, 2013 at 9:30am — No Comments

Who's Afraid of Virgina Woolf...and her bad review?

Why a Bad Review is GOOD and What to do with them!!!!

How many people have gotten a bad review? Yes you suck! There is somebody out there who’s going to say you suck. You don’t. You’re no better or no worse than the dealer, restaurant or hardware store down the street. I hope your better. But you are going to get a bad review. You cannot satisfy 100% of…

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Added by Aj Maida on November 1, 2012 at 9:00am — 9 Comments

Are you making these innocent mistakes with your dealership reviews?

Are you unknowingly asking Google to delete your hard earned reviews? Are you possibly telling Yelp it’s OK to filter your 5 star reviews?

Believe it or not, what was once considered forward-thinking when it came to automotive review generation could now be construed as downright fraudulent thanks to new and harsher review…

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Added by CDK Global on November 1, 2012 at 8:30am — 3 Comments

When is it okay to pay for online reviews?

If I pay a customer to say all the right things in an online review, that breaks the law, and we know it.  We know you and I cannot pay, reward or incentivize a customer to write good things about us in in a Google Review, Dealer Rater rating or Yelp! blog.

So, does that mean we shouldn't incentivize every…

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Added by Joshua Michael Friedman on April 13, 2012 at 10:43am — 30 Comments

Yelp Ads Are Not A Rip-Off, You Pay To Seal The Deal

Yelp Ads Are Not A Rip-Off, You Pay To Seal The Deal

Written by Josh Constine…

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Added by Ralph Paglia on March 12, 2012 at 3:00pm — No Comments

Yelp Shares Surge on First Day of Trading

Yelp Shares Surge on First Day of Trading



Early Player in Ratings Plans International Expansion of Sales…

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Added by Ralph Paglia on March 2, 2012 at 1:30pm — No Comments

Business Insider Article on Cheating Yelp Reviews

For the occasional good article or two on BI, you need to wade through pages of crap. Here is an article on Business Insider about cheating Yelp, which falls squarely into the category of "crap" whereby the article falls just short of telling businesses to cheat on…

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Added by David Brondstetter on February 19, 2012 at 3:00pm — 8 Comments

Yelp Reputation Management for Car Dealers; What Are Filtered Reviews?

Automotive Reputation Management; How Yelp Review Filtering Works and Why it Effects Car Dealers.

Yelp has come under criticism because of their "Filtered Review" process which takes certain reviews, mostly those from Yelp users who…

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Added by Ralph Paglia on November 16, 2011 at 11:30am — 13 Comments

Yelp Enhanced Profile; Apple's Siri Changes the Value Proposition for Car Dealers Seeking Reputation Management

Apple's Siri May Change How Dealers Look At Yelp...

 

With all the recent buzz about Apple's new Siri application, which is part of the latest Apple iOS…

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Added by Ralph Paglia on November 5, 2011 at 8:00pm — 8 Comments

Some insight on reputation management

Everyone has a bad day at work and sometimes that spills over to the web. Sometimes a customer will get a snappy sales person or had to wait an extended period of time in the service department. That being said, sometimes a customer is disgruntled simply because they didn't get what they felt they deserved. With reviews showing up with a simple Google search, management of any…
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Added by Dan Moore on April 19, 2010 at 12:18am — No Comments

CSI (not a CBS TV Show)





CSI, the hit CBS TV show is not what you are going to find with this blog post. However, it must be a great series considering there is a CSI for almost every major city. We are still waiting on CSI Dallas or CSI Ft. Worth but we won't be holding our breathe.



The CSI that I am referring to in this article is "Customer Satisfaction Index"… Continue

Added by Brian Hasenbauer on March 9, 2010 at 2:17pm — No Comments

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