Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Dealership service departments are catching on. They’re beginning to retail like some of the best in the world.
They’re making tire sales an integral part of their service model. They’re marketing to all makes and models. They’re making sure every vehicle, even quick lube customers, receives a multi-point inspection. They’re marketing and promoting services to wider audiences, all aimed at servicing more consumers better to earn and to keep more business for the…Continue
Added by Gregg Manson on June 17, 2014 at 9:22am — No Comments
By Gregg Manson
If advisors could read service customers minds, time would be saved, customers’ needs more accurately addressed, and service sales, CSI and retention would all improve.
Advisors who read minds know that every customer pulling into the drive has on his or her mind that day:
Ability to address these questions in…Continue
Added by Gregg Manson on June 3, 2014 at 1:00pm — No Comments
Added by Gregg Manson on May 19, 2014 at 2:37pm — No Comments
REDWOOD SHORES, Calif. — Jan. 10, 2014 —Xtime, the leading cloud-based customer retention platform for automotive manufacturers and dealer service departments, today announced that Volvo Cars of North America will integrate Xtime ServiceTelematics into Volvo’s Connected Car platform, Sensus Connect.
At the 2014 International CES®, Volvo launched Sensus Connect, the automaker’s latest on-board infotainment, navigation…Continue
Added by Jim Leman on January 10, 2014 at 1:23pm — No Comments
Wards Dealer Business - Competitive prices and fixing it the first time are important to dealership service department customers. Yet, service that stops there falls short of building loyalty.
What customers also want from their dealership are transparency, choice and control, say fixed-operations experts and dealers.
“In fixed operations for …Continue
Added by Jim Leman on October 14, 2013 at 8:14am — No Comments
ALBANY, N.Y. – May 14th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Xtime ServiceCRM, the leading cloud-based customer retention management (CRM) and scheduling platform for the automotive service industry. Dealers using AMPS can now take advantage of seamless, bi-directional data exchange with Xtime Service CRM to improve customer relationships…Continue
Added by Mike Esposito on May 14, 2013 at 12:39pm — No Comments
NAPLES, FL, January 31, 2011 – TimeHighway.com (www.timehighway.com), recently announced several major updates to its real-time, online service scheduling solution that greatly benefit auto dealer service departments, increasing service revenue by creating a more efficient way to schedule service.
Added by sara callahan on January 31, 2011 at 5:48am — No Comments