Professional Community for Car Dealers, Automotive Marketers and Sales Managers
The used car market often attracts a lot of bad press. We have all read stories of poor hapless buyers ending up out of pocket after buying a car that didn’t exist, or one that was the subject of a bad debt with a hire purchase company. The truth is there are always dodgy dealers and disreputable individuals who are looking to part a fool from his cash, but if you go looking for a used car with your eyes wide open, you are far less likely to be conned or saddled with a lemon. So what should…Continue
Added by Merry Gomes on July 8, 2014 at 11:00pm — No Comments
I need your help!! If you are a GM at a franchise store currently using some form of data mining, I would like to get your opinion on how we stack up. No sales pitch. Just spend 15 minutes on line seeing what we offer. Then let loose wi…Continue
FOR IMMEDIATE RELEASE
Info: Contact John Fuhrman firstname.lastname@example.org
AUTOEXCAVATIONS.COM has launched their new web site with some industry exclusive features. First, they are now the only company to offer equity data mining for used cars. This means franchise dealers can now see the same 20% increase in pre-owned deliveries that they now see when using us for their new cars. The real benefit now is, we can now offer our cutting…Continue
Added by John Fuhrman on June 6, 2014 at 5:41am — No Comments
What Were You Thinking?
It has often been said that the questions are the answers when it comes to selling anything. The better you become at asking questions, the more success you’ll enjoy. The key is asking the right questions. But, you can’t teach every question for every situation. Otherwise your sales people will never leave the training room.
There is one question that I believe fits any situation and it provides…Continue
Added by John Fuhrman on June 2, 2014 at 8:07am — No Comments
What if there was a way to increase deliveries by 20% without spending tens of thousands on advertising, staffed events, mailers, etc.? Suppose these sales would be simpler, at higher grosses, and totally controlled by the dealership? And, unlike any other marketing service, what if you could prove the value of the service by tracking deliveries and gross and comparing it to your current methods? Now, imagine being able to do this 24/7 from anywhere in the world.
How does this…Continue
Added by John Fuhrman on May 21, 2014 at 5:35am — No Comments
Top performing dealers have discovered the secret sauce that maximizes profit and turn
By Keith Platt—Market Performance, Dealertrack Technologies
Deciding between higher front end profits or faster turn times is the age old best practice debate in the used car business. On one hand, some say “focusing too heavily on front end gross slows turn times and minimizes volume”. While others say “focusing too heavily on turn…Continue
Added by Keith Platt on May 13, 2014 at 12:01pm — No Comments
Added by Manny Luna on April 6, 2014 at 3:11pm — No Comments
Dispatch-Your-Autos.com is a revolutionary new way for dealers to ship vehicles. Dispatch-Your-Autos.com carrier network gives dealers the power of a real-time Web-based Platform.
Dispatch-Your-Autos, Inc is committed in helping transporters fill open spaces, maximizing load factors, and reducing empty backhaul miles. Dispatch-Your-Autos, Inc innovative technology is rapidly enrolling thousands of auto transporters.
Are you in the business of buying and selling cars, or are you…Continue
Added by Thomas Spivey on January 15, 2014 at 8:58pm — No Comments
Dispatch-your-autos.com offers dealers a comprehensive solution for your auto transportation needs. From auctions to dealer trades, we understand the complexities of auto transporting facing today's car dealers. On a daily basis we work with auto dealers to quickly fulfill these needs and many more. Here at Dispatch-your-autos.com, we let you focus on your business by handling all the details involved in…Continue
Added by Thomas Spivey on December 29, 2013 at 6:35pm — No Comments
Here is the latest Used Car Market Report from Ricky Beggs and Black Book. There were definitely some interesting results from the market study and detail analysis. The initial chart I looked at shows the level of change in…Continue
Added by John Sternal on December 16, 2013 at 11:19am — No Comments
Welcome to the December edition of Beggs on the Specialty Markets, with data and analysis from Ricky Beggs of Black Book. The Black Book editors that focus their efforts to track and report the specialty markets…Continue
Added by John Sternal on December 2, 2013 at 9:04am — No Comments
As Auto Dealers increasingly trend toward utilizing the Internet to purchase products and services, the demand for online auto transportation companies is skyrocketing.
Dispatch-Your-Autos, Inc. (“the Company”) is a new family owned and managed business that meets this need by operating Dispatch-Your-Autos.com, a convenient and highly efficient link to vehicle transportation companies. Based in Houston, Texas, Dispatch-Your-Autos was founded to advantage of a relative lack of…
Added by Thomas Spivey on November 7, 2013 at 5:41pm — No Comments
According to licensed car repair experts, here is a list of the top 5 areas where extended warranty coverage frustrates drivers the most. A new report from Polk showing the average age of today’s vehicles on the road underscores the importance of having the right vehicle service protection.
Added by Carroll Nguyen on August 12, 2013 at 4:30pm — No Comments
Added by Danny Benites on August 3, 2013 at 1:16pm — No Comments
July 11th Webinar: How Carter Motors Group Used “Why Buy” Messaging to Become #1
Black Book is proud to announce that Tom Cross, President, was honored as the newest member of the prestigious Ring of Honor for the National Independent Automobile Dealers Association (NIADA). The award was presented at the National Leadership Awards Banquet during the annual NIADA Convention and Expo in Las Vegas on June 26.
Cross has led Black Book as President since 2007, and he becomes the 23rd industry…Continue
Added by John Sternal on July 1, 2013 at 12:45pm — No Comments
Written By: Garry House
Last month I published a blog focused on the difference between good and great automobile dealers, and I promised to follow that up by discussing what we, at the NCM Institute Center for Automotive Retail Excellence, have learned about the differences between some of the good and great processes employed by these dealers. This is the first of those follow-up articles.
Most every dealership manager…Continue
Added by Garry House on July 1, 2013 at 5:30am — No Comments
Written by: Gene Daughtry
In BHPH, like any other automobile dealer, you’ll start the sales process out with a meet and greet. From there you should go in a different direction from other retail outlets. If you have been on a franchise dealer sales floor I am sure you or your sales staffs have joked about wanting a screening machine that they could walk a customer through for an instant credit reading. Since that doesn’t exist, your sales process is probably similar to: 1. “up” your…Continue
Added by Garry House on May 2, 2013 at 7:30am — No Comments
Added by jason keo on April 17, 2013 at 10:00am — No Comments
Today's blog post is by Wayne George, an NCM Executive Conference Moderator for several NCM 20 Groups. Prior to joining NCM, Wayne spent 29 years in the retail automotive world. He was also a charter member of the NCM General Managers Top Twenty Group for seven years.