Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders
Added by Ralph Paglia on October 17, 2017 at 6:30pm — No Comments
I've noticed a recurring problem in some BDC's. The BDC agents have become too "task" oriented and have forgotten the real reason why they are there - to drive showroom traffic. My frustration came to a boil recently when I noticed a familiar pattern, customer sends in a new lead, BDC agents calls the customer, sends an email and moves on to the next customer. Huh? The…Continue
Added by Mike Warwick on November 20, 2013 at 9:59am — No Comments
Written by: Leo Hart
NCM has just completed the spring cycle of 20 Group meetings, each focusing a large segment of meeting room time to the Parts Department. Truth be told, we had not focused on this discipline for a number of years, being more concerned about the variable sales and expense management areas of our auto retail business. Have you ever been broadsided, completely unaware the hit was coming?
As a result of the discussions, a few crises became apparent. One wakeup…Continue
Added by Garry House on May 1, 2013 at 8:50am — No Comments
You know, the up who paid MSRP, plopped down a substantial down payment and had an 800 Beacon score.
Who says 140 characters are enough? A new feature on Twitter could help advertisers enhance their creative messaging on the social platform.
The company has introduced an updated version of…Continue
Added by Ralph Paglia on June 15, 2012 at 9:00am — No Comments
Added by Ralph Paglia on August 3, 2011 at 2:37pm — No Comments
Added by Ralph Paglia on July 18, 2011 at 3:25pm — No Comments
Added by Ralph Paglia on April 30, 2011 at 4:30pm — No Comments
Auto Dealer Electronic Uplist The Next Up® Reaches Milestone of 100 Installations;
Growth based on Results and Word of Mouth
Anaheim, CA, March 7, 2011 – The Next Up®, an electronic uplist designed to manage the sales activity of automobile dealership…Continue
Added by sara callahan on March 7, 2011 at 5:24am — No Comments
Added by Ralph Paglia on June 12, 2008 at 1:00am — No Comments
Added by Ralph Paglia on May 9, 2008 at 6:00am — No Comments