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All ADM Blog Posts Tagged 'Transparency' (5)

From the Trenches - The Decline of Email Leads

Question:  What does an Internet Representative do?  

Answer:  They answer email leads and make appointments.

Question:  What if email leads…


Added by Tom Gorham on July 6, 2014 at 12:30pm — 32 Comments

From the Trenches - Authenticity = Customer Loyalty


Authenticity = Customer Loyalty

Do you feel that the Internet has destroyed customer loyalty? Many dealers do.

  • They don't like that the Internet gives…

Added by Tom Gorham on April 22, 2013 at 6:30pm — 6 Comments

Transparency is Not a Dirty Word

Shortly after I began writing this post, an article popped up on my Google Alerts about another dealer group, accused of deceptive marketing by their state attorney general’s office, having to pony up a six-figure settlement. Not surprising at all, I’m used to seeing these types of articles on a…


Added by Jim Radogna on May 12, 2012 at 9:00pm — 21 Comments

Transparency, what a concept!

Don't get me wrong.  We are a affiliate, and I am a true believer in the power of online transparency, so please don't think I don't appreciate their value as a marketing partner.  In fact, TrueCar (formerly known as ZAG) leads have typically been at the top of our list of…


Added by Joshua Michael Friedman on October 30, 2011 at 7:30am — 21 Comments

Help Yourself First. So You Can Help Others Better.

Here at Xspond we have spent oodles and oodles of time improving our partners social media, and our partners web sites, and our partners data bases, and our partners… (you get the picture). We love this work so much and we are so focused that we neglected ourselves severely. If our business identity is our child and we are the parents, we are definitely criminals of neglect.

Practice What You Preach



Added by Katie Urbain on June 23, 2010 at 7:32am — No Comments

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