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All ADM Blog Posts Tagged 'Team' (21)

Digital Marketing Wild Ride for Dealer.com Team

“It’s been a wild ride with strong results,” Chris Smith of Dealer.com says of a program intended in part to get dealers more involved in…

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Added by Ralph Paglia on August 31, 2018 at 4:00pm — No Comments


Influencer
Does A Great Leader Make A Great Team?

I recently read a fantastic article that an HR Professional wrote about her experience buying a MINI. The article itself focused on lessons…

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Added by Kalyn Kasun on September 15, 2014 at 7:00am — 1 Comment

Team Toyota Auto Group Shares Credit For Their Recent Success With Driving Loyalty, LLC

Cedar Falls, IA, August 18, 2014; Team Toyota was featured in the cover story of the June 2014 Edition of AutoSuccess Magazine titled, “Winning The Loyalty Game! The Retention Strategy That Added $3 Million To Team Toyota’s Bottom Line.” 

Paul Muller’s Team Toyota Auto Group includes Team Toyota Princeton, Team Toyota Langhorne and Team Toyota Glen Mills.  All three of these highly respected operations have collectively received 70 Toyota Excellence Awards for…

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Added by Philip Zelinger on August 25, 2014 at 3:01pm — No Comments

From the NCM Institute: Dealer Beware: Pitfalls of Selecting the Wrong Contractor or Subcontractor Written By: Dennis Kane

Written By: Dennis Kane

I have seen a significant number of high value claims as a result of contractors or subcontractors not carrying insurance or inadequate limits of insurance.

Examples of high value claims against dealerships include:

  • Claim against a dealership’s workers’ compensation carrier or general liability carriers due to an injury of a subcontractor’s employee and the subcontractor doesn’t carry workers’ compensation insurance.
  • Claim against a…
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Added by Garry House on July 25, 2013 at 9:55am — No Comments

From the NCM Institute: Why Dealers Should Be In Express Service Written by: Steve Hall

Written by: Steve Hall

Dealers know you must provide fast, convenient, and competitively-priced service in order to retain your customer base. They also know that oil changes and light maintenance are the most requested service items by customers. Knowing this, why do dealers continually fight express service?

I’ve heard all the excuses: it hurts my hours per repair order; it hurts my gross profit percentage; it hurts my effective labor rate; I can’t make any money in express…

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Added by Garry House on May 16, 2013 at 7:30am — No Comments

From the NCM Institute: To Women With a Passion for F&I Written by: Rebecca Chernek

Written by: Rebecca Chernek

EMBRACE CHANGE

The glass ceiling for women’s acceptance in the finance industry was shattered over a decade ago.

According to the 2012 Catalyst Census of Women Executive Officers and Top Earners, which counts the number of women in upper management in Fortune 500 companies, women comprise over 18% of all executive officers in the finance industry, and 19% of board directors in the finance and insurance industries in…

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Added by Garry House on May 14, 2013 at 7:40am — No Comments

From the NCM Institute: Better Processes Improve Technician Productivity and Gross Profits Written By: Tony Albertson

Written By: Tony Albertson

Did you ever perform this calculation for your dealership Service Department? Whenever we do this exercise, either in the field with one of the NCM Retail Operations clients or in the NCM Instituteclassroom, the result always knocks the socks off the dealership management team. Here’s how…

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Added by Garry House on April 25, 2013 at 6:30am — No Comments

Is it Something I Said? 5 Communication Tips To Motivate Your Team to More Sales

Creating loyal customers starts with a loyal team. It is important that your employees feel valued and motivated on a daily basis. When your team is at its best, then you can be sure that your customers will be getting the best service.

 

Here are 5 communication tips to make sure that you and your managers are being effective communicators and motivators.…

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Added by Mike Gorun on March 26, 2013 at 6:54am — No Comments

Five Tips for Motivating Employees

The best tools in the world are only as good as their user. Similarly, loyalty programs are only as good as your employees make them. The best loyalty program in the world still requires staff buy-in to make it work. If a current program isn’t working, dealers should take a closer look at their culture and create strategies to develop a positive work environment and motivated employees. Here’s how to get started:

 

1) Find out what’s important to your…

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Added by Mike Gorun on February 26, 2013 at 7:08am — No Comments

The Fast Changing Retail Reality of ‘Adapt or Die’--- Which Are You Doing?

You knew retail was changing, right?  Who is ahead of the game at retail today are those staying ahead of Consumer Changing Habits.  “The next five years will bring more change to retail than the last 100 years” says Cyiac Roeding, CEO of Shoptick.  “Within 10…

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Added by Tom 1TeamSynergy Wiegand on September 4, 2012 at 10:40am — No Comments

Team Velocity Marketing Announces Platinum Sponsorship of AutoCon 2012

Team Velocity Marketing Announces Platinum Sponsorship of AutoCon 2012

 

Team Velocity Marketing is proud to be a Platinum Sponsor of AutoCon 2012 in what is sure to be the industry’s largest event for the automotive industry.

 

DULLES, VA – August 9, 2012 Team Velocity Marketing is pleased to join the ranks of several prestigious…

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Added by Ralph Paglia on August 10, 2012 at 3:00am — No Comments

Google Channel Partnerships Team News

A few updates from your Google Channel Partnerships Team

We finally have the updated webinar list - which starts tomorrow! - available for you and included at the bottom of this email.  We look…

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Added by Ralph Paglia on February 27, 2012 at 5:00pm — 3 Comments

Aaron Bickart Joins Team Velocity Marketing

Automotive Sales and Marketing Expert Aaron Bickart Joins Award-Winning Agency Team Velocity Marketing…



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Added by Ralph Paglia on September 9, 2011 at 3:00pm — 5 Comments

Empowerment beyond "Just Because" or "Because I Told You So"

When I was a child, I was the question asking machine.  Now that I am an adult, I am the question asking machine.  Not because I want to be annoying.  I really want to understand why.  Knowing the why helps me deliver on the expectations.  Knowing the why gives me the follow through to see an opportunity to completion. 

 

Understanding why gives me access to…

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Added by Stephanie Young on August 16, 2011 at 7:30am — No Comments

7 Team Building Must-Haves

The coaching and development of sales staff always sounds like the right thing to do, but very rarely is it done consistently and, more importantly, properly. Many times, we assume the best person for the job is the one with a manager’s title. Unfortunately, that’s not always the case.

Take a recent conversation I had with a sales manager. He remarked to me that one of his salespeople was on thin ice because he…

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Added by Cory Mosley on August 10, 2011 at 9:25am — 2 Comments


Influencer
How many phone calls can and should your internet department make?



Here’s a question I hear a lot at my Internet Sales 20 Groups: “How many phone calls should my department make per day?”

This question is huge, because simply dialing the phone can dramatically change the outcome of your dealership’s Internet Sales. Your Dealership’s Internet Department and BDC are, after all, a numbers game. Let me break it down for you:





  • The more people you dial, the more people you get on the phone.
  • The more people you get…
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Added by Sean V. Bradley on July 29, 2011 at 1:26pm — No Comments

Team Building as the Coaching Manager

The sport that so many predicted I would excel at due to my size was actually the sport where I floundered.  When it came to the hardwood, the only skill I had was shooting free throws.  My coaches could have just given up on me and focused their attention on the superstars on the team, but instead they invested time and energy into the one thing I could do well.  In place of teaching me…

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Added by Stephanie Young on July 28, 2011 at 6:30am — No Comments

Meltdown Management

As a sales manager, I hosted a daily sales meeting like every good sales manager should.  Like all good salespeople do, the sales team would come to the meeting with their list of “should-haves” and “could-haves” if only “blah-blah” was true.  This would often take the wind right out of my…

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Added by Stephanie Young on July 19, 2011 at 6:30am — No Comments

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