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All ADM Blog Posts Tagged 'System' (7)

How to Buy a Phone System for Your Car Dealership

The process of purchasing a phone system is not to be taken lightly. Phone calls into dealerships outnumber Internet leads by four to one, and many studies show that dealers are not able to handle both the volume and routing of incoming calls in a way that meets customer…

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Added by Erik Nachbahr on February 7, 2019 at 7:30am — No Comments


Vendor
Technosoft Automotive wins APAC CIO Outlook’s Top Customer Experience Management Solution Provider (2017) Award

Technosoft Automotive, a leading provider of customer-focused next-generation automotive solutions, has been accredited…

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Added by Technosoft Automotive on September 28, 2017 at 1:00am — No Comments


Vendor
Technosoft Automotive Power BI - Gain Real-Time and Predictive Insights on your Dealership

In today’s fast-paced environment, where much IT investment is going towards systems infrastructure and managing and maintaining big data, dealerships control their operations by…

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Added by Technosoft Automotive on September 5, 2017 at 1:00am — No Comments

Build Customer Loyalty by Hiring the Right People

Building customer loyalty comes down to one thing: Delighting customers. As I discussed in my last blog, we begin to delight customers by The Golden Rule: treat others the way you want to be treated.

At the re:member group, we know that a systematic approach to building customer loyalty works. Our Dealership programs yield an increase of service revenue by as much as 39 percent among Members and have increased sales by 7.5 percent. But I’ll be the first to admit that our Loyalty…

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Added by Paul N. Long on March 26, 2012 at 8:57am — No Comments

Net Promoter and the Golden Rule

Net Promoter has been effectively used in all sorts of businesses, including small start-up companies. In fact, we’re so convinced that the Net Promoter system works, we use it ourselves (we welcome you to take our survey to let us know how likely you are to recommend re:member group).  The main premise of Net Promoter stems from the…

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Added by Paul N. Long on March 20, 2012 at 6:37am — No Comments

Google Business Listings Verification System

As shocking as it may seem, too many dealerships have missed getting their Google Business listing claimed and updated by not handling the mail verification system that Google uses properly!

 

The photo above shows what the envelope looks like that will arrive at your…

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Added by Ralph Paglia on January 29, 2011 at 1:59am — No Comments

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