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All ADM Blog Posts Tagged 'Reviews' (72)


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Is your dealership's reputation making you money?

REPUTATION SENSEI Marketing Program makes your store money by driving in-market buyers into your showroom by communicating trust in the local online community that you are the dealer to buy from. Market your positive customer experiences to social media, search results and your website to attract more buyers to your store. 

Added by Chris Snellgrove on November 21, 2017 at 2:30pm — 2 Comments

How Many Reviews Required To Sway Customers?

Most People Need to Read More Than 3 Reviews

Before Trusting A Car Dealership

Virtually all American adults (93%) read online reviews to determine if a car dealership is good or bad, reveals BrightLocal in its latest annual …

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Added by Ralph Paglia on November 18, 2017 at 9:00pm — No Comments

Turn Negative Customer Reviews Into Positive Marketing Opportunities

How to Respond to a Negative Online Reviews

As a car dealer or…

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Added by Ralph Paglia on September 22, 2017 at 6:30am — No Comments

J.D. Power News, Industry Buzz, New Model Launches and Reviews

VW Microbus Coming To U.S.…

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Added by Ralph Paglia on August 23, 2017 at 6:00pm — No Comments

Reputation Matters: Best Practices For Driving More Customer Reviews

5 Best Practices for Getting More Reviews…

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Added by Ralph Paglia on April 11, 2017 at 6:30pm — No Comments


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How to Get Your Customers to Review Your Car Dealership Business

Customers' reviews are highly influential for any business. Reviews play a major role in building the credibility of a business.

A review tells the readers about a customer's experience with your business. It provides a fresh perspective to your potential customers about how…

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Added by Kent Charlie on August 15, 2016 at 11:30pm — No Comments


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The Magic in Getting Online Reviews

We have finally found the magic potion for getting online reviews.  Over the years, we have used several tactics to get online reviews.  We sent out an automated email after each sale requesting an online review.  It had a lot of text including a thank you and a request for a review.  The email…

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Added by Lisa Paolino on October 1, 2015 at 10:30am — 2 Comments

76% of Women are Active on Social Media

Who Runs the World [on Social Media]? Girls.

It’s probably not a surprise to anyone to learn the way men and women use social media varies quite a bit.  While men frequently turn to social media for business reasons, women often feel more comfortable revealing information about their personal lives online, leading…

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Added by Joey Little on August 3, 2015 at 1:13pm — No Comments

Read Between The Lines - Reviews

Reviews - reputation and financial viability are being held in the balance.

I once sat in a business meeting with a company representative pushing their reputation management program. He stated that it was only necessary to answer bad…

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Added by Tom Gorham on June 14, 2015 at 1:30pm — 2 Comments

Yelp: Money Cannot Buy You Love! (Reputation Management)

On Yelp, Money Can Only Buy Advertising...

So. You might be wondering: If a car dealer pays Yelp to advertise…

  • Do they get a higher Yelp review…
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Added by Ralph Paglia on June 10, 2015 at 2:30am — 3 Comments


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How to Generate More Positive Reviews

80% of prospects are checking reviews before they even consider making a purchase according to the Ipsos Open…

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Added by Ashley Weidner on May 26, 2015 at 5:23am — No Comments


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How to Become a 5 Star Dealership Part 5: Managing Your Online Reputation

How to Become a 5 Star Dealership Part 5…

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Added by Ashley Weidner on May 20, 2015 at 6:00am — No Comments


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Stop Viewing it as Reputation Management and more Like Identity Marketing

Reputation management has been around for longer than the internet. It's not new. In the past, it's been considered public relations, branding, customer service, word of mouth; the list of different components associated with old school reputation management is huge.

In the automotive industry, it's…

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Added by Peter Martin on December 15, 2014 at 10:13am — 3 Comments

From the Trenches - Measuring and Managing your Reputation

Part 2 of "Can You See The Forest For The Trees?"

If reputation is the forest and reviews are the trees, I begin again by…

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Added by Tom Gorham on November 30, 2014 at 12:00pm — No Comments

From the Trenches - Can You See The Forest For The Trees?

Can you see the forest for the trees?

 …

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Added by Tom Gorham on November 29, 2014 at 8:00pm — No Comments


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Pizza Wars Revisited

In February 2010, I wrote a blog titled “Pizza Wars: Why Auto Dealers Need to be Involved in Social Media.” I was reminded of this the other day when I saw that Domino’s Pizza earnings had surpassed Wall Street’s expectations.…

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Added by Rob Hagen on October 20, 2014 at 12:28pm — No Comments

Boost Your Dealership Reputation With Employee Recognition



Danielle Rainwater, Reputation Management Specialist
by Danielle Rainwater, Reputation Management Specialist

For many dealerships, employee recognition is very important and there are many ways a company can choose to do this. When a dealership implements an employee recognition program properly it can be…

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Added by CDK Global on August 26, 2014 at 2:13pm — 3 Comments

Promoting Yelp in Your Dealership



Kayla Henricks, Cobalt Reputation Management Specialist
by Kayla Henricks, Reputation Management Specialist

In my last post, I shared …

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Added by CDK Global on August 20, 2014 at 2:50pm — No Comments

5 Easy Ways to Connect with Customers on Yelp



by Kayla Henricks, Reputation Management Specialist

Have you tried to look for new ways to get connected to the Yelp community?

Of course you’ve already polished up your…

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Added by CDK Global on July 2, 2014 at 12:00pm — 4 Comments

Dataium: Car Dealers With Online Reviews Get 530% Higher Conversion Rate

Car shoppers are 5.3 times more likely to convert to a lead when dealerships have positive, consumer-written online reviews. This conclusion is the result of a research study released by DealerRater and Dataium. Let's take a look at the details from their joint press…

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Added by Ralph Paglia on May 12, 2014 at 3:26pm — 83 Comments

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