Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Added by David Lytle on November 20, 2014 at 9:13am — No Comments
Added by Danny Benites on February 19, 2014 at 9:31am — No Comments
In today's marketplace, I submit that it is no longer acceptable to merely satisfy our customers and employees. That statement is not ground-breaking, we've all heard it. In most cases, providing what I call "Ridiculous" Service does not come naturally. As a matter of fact, it's quite un-natural. We…Continue
Added by Danny Benites on February 3, 2014 at 8:30am — No Comments
Added by Danny Benites on December 1, 2013 at 5:16pm — No Comments
Written by: Thomas Bear
Realizing the dealer/general manager’s day is full of interruptions, if you could wave a magic wand and create the perfect day, what would you do during this day?
Which activities do you wish you did every day? Which activities are the top ten for you to do every day? Here’s an exercise we use in our 20 Group meetings from time to time that might be helpful for you to realign your daily priorities.…Continue
Added by Garry House on May 7, 2013 at 6:30am — No Comments
One of the questions on the NCM Institute post-class surveys is, “Which of the trainings presentations or topics were the most useful to you?” One of the most prevalent answers we see…Continue
Entrepreneurs: They Embody the American Dream
The late Peter Drucker once said, “Entrepreneurship is neither a science nor an art. It is a practice.” CCI practices entrepreneurship.
Small business owners by the millions are eagerly waiting for the next election to learn how the upcoming years will effect not only their ability to grow and profit, but to continue toward the goals that are infused by their…Continue
Added by Rebecca Chernek on August 20, 2012 at 10:30am — No Comments
I want to touch base on this subject “When to say NO” to a family or friend that is a member in the Vendor side of the automotive business. It is nice to have connections close to you to help gain information & ideas of upcoming technology they have to offer but do you have to feel obligated to purchase that product from them?
I have spoken to connections…Continue
Added by Jennifer Schrader on May 13, 2010 at 12:00pm — No Comments
Do you sit with your Internet Manager at…Continue
Added by Jennifer Schrader on May 8, 2010 at 8:30am — No Comments