Professional Community for Car Dealers, Marketing, Advertising and Sales Leaders
There is no mystery in the concept that the happier employees are, the more productive they are, resulting in greater profits for your organization. Read the below descriptions for a leader and a boss and determine what is the driving force in your dealership.
Leaders are people that are responsible for…Continue
Added by Stephanie Young on January 23, 2014 at 7:30am — No Comments
When I was a child, I was the question asking machine. Now that I am an adult, I am the question asking machine. Not because I want to be annoying. I really want to understand why. Knowing the why helps me deliver on the expectations. Knowing the why gives me the follow through to see an opportunity to completion.
Understanding why gives me access to…Continue
Added by Stephanie Young on August 16, 2011 at 7:30am — No Comments
Best piece of advice I have been given as a manager: Always be teaching others how to be you. Inspire them to be gunning for your desk and to become you. Humbly step aside when they replace you. Without them to replace you, the opportunities of your advancement decline.
Right after that tidbit of wisdom was imparted on me, I was asked to spear head a rather large…Continue
The sport that so many predicted I would excel at due to my size was actually the sport where I floundered. When it came to the hardwood, the only skill I had was shooting free throws. My coaches could have just given up on me and focused their attention on the superstars on the team, but instead they invested time and energy into the one thing I could do well. In place of teaching me…Continue
Added by Stephanie Young on July 28, 2011 at 6:30am — No Comments
There are forks in the road in everyone’s lives. The pathway we choose when faced with at fork can sometimes dramatically alter our journey. I stood at one of those forks when I was invited to participate with The Landmark Forum. I heard about the cult rumors about this organization, but…Continue
Added by Stephanie Young on July 5, 2011 at 7:00am — No Comments
I never question the freshness of a candy bar when I buy it. If the candy bar is not up to my standard, I toss it. It would “cost” me more in effort than what I spent on the candy bar to report my dissatisfaction. When it comes to big ticket items, there is a lot more at “risk” and customer satisfaction becomes a turning point in the decision making process. So how can a salesperson…Continue
Added by Stephanie Young on June 29, 2011 at 7:00am — No Comments