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All ADM Blog Posts Tagged 'Helion' (29)

Helion Automotive Technologies Announces New Office Location and Expansion of Technical Support Team in Dallas, TX

IT Provider is Hiring Staff to Service Auto & Trucking Dealerships Nationwide

Timonium, MD – January 23rd, 2017-- Helion Automotive Technologies, a leading Information Technology (IT) Managed Services Provider, announced today it is moving its current office in Dallas, TX to a new, larger location. The move comes as the company adds more than 30 technical support and call center positions to…

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Added by Erik Nachbahr, CISSP on January 23, 2017 at 6:35am — No Comments

Helion Releases Free eBook for Auto Dealers: Three Service Department Pain Points, Solved!

How Faulty IT Infrastructures are Causing Dealerships to Lose Revenue, Lose Customers and Lose Employee Buy-In

Timonium, MD – January 17th, 2017-- Helion Automotive Technologies announced today the release of a free eBook for auto dealerships, titled Three Service Department Pain Points, Solved! How Faulty IT Infrastructures are Causing…

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Added by Erik Nachbahr, CISSP on January 17, 2017 at 5:30am — No Comments

Helion Celebrates 20th Anniversary, Helping Auto Dealers with Proactive IT Strategies to Support Business Success

Timonium, MD – January 11th, 2017-- Helion Automotive Technologies announced today it's celebrating the company's 20th anniversary. For 20 years Helion has been a Managed Services Provider for auto dealerships, designing and implementing proactive information technology (IT) strategies to support…

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Added by Erik Nachbahr, CISSP on January 11, 2017 at 6:58am — No Comments

Protect Customer Data and Bank Accounts with Two-Factor Authentication

Cybersecurity is more than just a buzzword that's hanging over from the election. This issue is a real threat to every small business, including dealerships. You may think your network is protected with a firewall and anti-virus software, but that…

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Added by Erik Nachbahr, CISSP on January 5, 2017 at 9:00am — No Comments

Helion Issues Top Five Information Technology (IT) Priorities and Recommendations for Auto Dealers in 2017

Timonium, MD – December 12th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, today announced the top technology priorities for auto dealerships in 2017. As dealerships plan to improve operational efficiencies, allocating budgets to these five areas will result in strong, fast and secure IT backbones that will support new business and technology initiatives.

 

"Dealers often view IT as a cost of…

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Added by Erik Nachbahr, CISSP on December 12, 2016 at 6:12am — No Comments

A Simple Checklist To Prevent Employee Theft

Here's a scenario that unfortunately many dealers are familiar with: your star salesperson is poached by the competition. To add insult to injury, the salesperson takes with him a list of all his--and your dealership's--former customers.…

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Added by Erik Nachbahr, CISSP on December 7, 2016 at 6:47am — No Comments

Balise Auto Group Continues Expansion with Help From Helion Automotive Technologies' IT Improvements

Helion's expertise and scalability of services allows auto group to focus on core business and improve customer experience as it acquires four new dealerships

 …

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Added by Erik Nachbahr, CISSP on October 17, 2016 at 6:30am — No Comments

Car Dealers Are Facing Imminent Threats of Cyber Attack

Car Dealers Must Prepare To Deal with Security Breaches

In August, Timonium, Maryland based Helion Technologies announced that 75 percent of small businesses have experienced at least one security breach within…

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Added by Ralph Paglia on October 9, 2016 at 12:30am — 2 Comments

Helion's Nachbahr Reveals Five Reasons Why Call Flow Becomes Disrupted & How to Handle at AICPA

Timonium, MD – September 26th, 2016-- Helion Automotive Technologies, a leading provider of information techology (IT) solutions for auto dealers, announced today that Erik Nachbahr will present at the AICPA National Auto Dealership Conference. In his session Dealership IT: What Matters Now and in the Future, Nachbahr will share the top…

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Added by Erik Nachbahr, CISSP on September 26, 2016 at 7:11am — No Comments

43% of Small Businesses Have Been Phished: Is Your Dealership Next?

In the last 12 months 43% of Small to Mid-Size Businesses (SMBs) experienced a successful phishing attack, according to a July 2016 report titled…

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Added by Erik Nachbahr, CISSP on September 20, 2016 at 10:08am — No Comments

Don't Let Your Employees Bring Personal Devices to Work

Imagine that you are applying for a loan at a bank. As you sit there with the loan officer, you notice that she is using a laptop with an American Ninja sticker on the back of it. You laugh and point, "What's that? Is your bank sponsoring that TV show?" The loan officer laughs and shakes her…

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Added by Erik Nachbahr, CISSP on July 13, 2016 at 6:23am — 1 Comment

Helion Technologies Receives Partner Certification from ShoreTel, a Leading Unified Communications Solution for Auto Dealers

Timonium, MD – June 27th, 2016-- Helion Automotive Technologies announced today it has received a UCSE Tier 1 Support Certification from ShoreTel, a leading provider of business telephony and Unified Communications (UC) solutions. As a certified ShoreTel partner, Helion is authorized to work with auto dealers to design, program and implement custom UC systems, provide support for day-to-day operations…

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Added by Erik Nachbahr, CISSP on June 27, 2016 at 6:12am — No Comments

How to Stop Vendor Finger Pointing

One of the most common frustrations I hear from dealership employees is vendor finger pointing. Have you ever experienced anything like this?

 

Your inventory…

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Added by Erik Nachbahr, CISSP on June 14, 2016 at 6:40am — 1 Comment

Ransomware Attacks on the Rise: What Every Dealer Needs to Know

Imagine coming into work one day, firing up your computer and seeing the following message pop up onto your screen:

 

Your files have been encrypted by TeslaCrypt. Your documents, photos, database…

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Added by Erik Nachbahr, CISSP on May 19, 2016 at 10:35am — No Comments

Get Ready, the Cheese is Moving Again!

The well-known book Who Moved My Cheese tells a story about change; how change is inevitable and how we all need to adapt and adjust our attitudes to change...or perish. In the last ten years the most powerful agent of change in dealerships has been technology. Think about how technology, in all…

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Added by Erik Nachbahr, CISSP on April 27, 2016 at 10:14am — No Comments

Rosner Auto Group Retains Helion Technologies to Aid with Dealerships' Transition and Ongoing IT Services

Timonium, MD -- April 25th, 2016 -- Helion Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, announced today the addition of the Rosner Auto Group, based in Virginia and Florida, to its list of clientele. The Rosner Auto Group was formerly an eight-store dealership group with a body shop. In June 2015, the owners decided to sell two stores and split the remainder of the group…

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Added by Erik Nachbahr, CISSP on April 25, 2016 at 8:08am — No Comments

Summit Truck Group Retains Helion Technologies as Managed Services Provider

Las Vegas, NV -- April 1st, 2016 -- Helion Technologies, a leading provider of information technology (IT) solutions for auto and truck dealers, announced today that it has added the Summit Truck Group to its list of clientele. The Summit Truck Group operates 33 commercial truck and bus dealerships in Arkansas, Kansas, Mississippi, Missouri, New Mexico, Oklahoma, Tennessee, and Texas. Helion was retained to manage the group's…

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Added by Erik Nachbahr, CISSP on April 1, 2016 at 7:00am — No Comments

Helion Releases Free eBook: Five Technology Musts to Drive Auto Dealer Sales & Service Revenue

Timonium, MD -- March 28th, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions for auto dealers, announced today the release of a free eBook. Five Technology Musts to Drive Auto Dealer Sales & Service Revenue reveals the five most critical information technology (IT) priorities for auto dealerships today, and how to optimize these technologies to increase…

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Added by Erik Nachbahr, CISSP on March 28, 2016 at 7:00am — No Comments

The Biggest Security Threat to Auto Dealerships is the Employees, Warns Helion

Timonium, MD – March 21st, 2016-- Helion Automotive Technologies, a leading provider of information technology (IT) solutions to auto dealerships, warns that the biggest security threat to auto dealerships is the employees. International crime organizations are targeting auto dealers, among other service businesses, with sophisticated and targeted email scams designed to trick unwitting employees into performing actions that…

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Added by Erik Nachbahr, CISSP on March 21, 2016 at 7:51am — No Comments

Four Amazing Internet Facts and How They Affect Your Dealership

The world of technology is changing fast; here's what dealers need to know:

 

1) In 2015, there were 18.2 billion devices connected to the Internet. By 2020 that number will increase to over 50 billion devices, or 2.5X the current amount

(Source:…

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Added by Erik Nachbahr, CISSP on March 16, 2016 at 12:53pm — No Comments

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