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All ADM Blog Posts Tagged 'Forbes' (4)

Good Customer Service?

Is your car dealership doing everything possible to keep your customers satisfied and happy?  Now, more than ever, your reputation for building relationships and retaining customers may depend on your company’s focus on providing the very best customer service.

 

How is good customer service…

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Added by Mike Gorun on September 30, 2014 at 5:00am — No Comments

How Simply Getting the Job Done Can Be a Bad Thing

Working at a car dealership often takes its toll on employees. The demands of a fifty, sixty or seventy hour work week often leaves the employee exhausted, mentally and physically. Generally, these employees are not clock-watchers, they are your commissioned sales people, your technicians, your management staff and they…

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Added by Richard Holland on August 28, 2014 at 5:07am — 2 Comments

How Big Data Can Transform Your Customer Service Experience

An acquaintance of mine shared an experience with me that got me thinking. He traveled frequently and was a member of a particular hotel chain’s loyalty program. One particular stay at one of the chain’s locations was, in his opinion, beneath the quality that he had…

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Added by Richard Holland on June 13, 2013 at 4:56am — No Comments

Most Influential Women in the Auto Industry - Forbes Autos

Great article!



Excerpt:



Still very much a boy's club, only 13 percent of top executives in the auto industry are women. Here we highlight some who are making a big impact.



by ELIZABETH BLISH HUGHES, ForbesAutos.com



Go here to read the entire article:…



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Added by Jody DeVere on August 28, 2008 at 1:25pm — No Comments

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