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All ADM Blog Posts Tagged 'Department' (5)

From the NCM Institute Blog:Does Your Service Department Have a High-Performance Culture?

At the NCM Institute Center for Automotive Retail Excellence, the training that we provide in our Service Management courses focuses primarily on strategies and tactics. However, we have discovered that the effective execution of the strategies that we teach is most often hampered by an important missing ingredient: most…

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Added by Garry House on January 24, 2013 at 12:21pm — No Comments

Thank You Mr. & Ms. Car Salesperson! I Salute You Too!

If everyone could walk in everyone’s shoes for a day, we would have more empathy for each other.  The world would be less cynical, and much more appreciative of what our fellow Americans do on a daily basis.

Before I talk about the car salesman, I want to give a special thanks to all of our military personnel who defend our country both near and far.  These men and women have made it possible for people like me pursue life, liberty, and happiness!   …

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Added by James Schaefer on July 4, 2012 at 8:38am — No Comments

RedBumper’s New Service Drive & Sales History Equity Tools Provide Lucrative Used Vehicle Inventory Source for Auto Dealers

Dallas, TX –May 21, 2012RedBumper, (http://redbumper.com/), a new breed automotive inventory management company, today announced the release of an entire suite of Service Drive and Sales Equity tools for its dealers, SmartDrive. SmartDrive very efficiently allows a dealer to identify in real-time customers coming through their service drive that are in a…

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Added by Bruce Thompson on May 21, 2012 at 6:58am — No Comments

Need Help. Internet Department process that works best

I have started and Internet Department for a Honda store about 4 months ago.  I am very wise to systems, websites, vendors, etc.  I have set up a pretty reasonable system in the past with other dealers but I have a tough road ahead of me now.

Here is the situation:

When I took over, the dealership was doing about 7-8 cars a month via 3rd party lead sources out of the "Internet Department" that consisted of 1 man who just responded to leads and also took lot ups.  (not very…

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Added by Daniel Able on December 16, 2010 at 9:08am — 4 Comments

Where in the world is your finance penetration?

Way back in 1971, C.P. Snow wrote about technology in the New York Times. He said, “Technology... is a queer thing. It brings you great gifts with one hand, and it stabs you in the back with the other.”



Many dealers are voicing that sentiment these days. Far too few have done anything about it. Some have learned to use computer software with skill. They use the apps on iPhones, iPads, and Blackberries. They have created an effective Web site. They use FaceBook and Twitter and… Continue

Added by Rebecca Chernek on October 27, 2010 at 1:21pm — No Comments

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