ADM serves Car Dealers, Automotive Marketing Pros and Internet Sales Managers
ALBANY, N.Y. – May 14th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Xtime ServiceCRM, the leading cloud-based customer retention management (CRM) and scheduling platform for the automotive service industry. Dealers using AMPS can now take advantage of seamless, bi-directional data exchange with Xtime Service CRM to improve customer relationships…Continue
Added by Mike Esposito on May 14, 2013 at 12:39pm — No Comments
You may be wondering why the president of a dealership management system (DMS) company is talking about CRMs. It’s not because I want to sell you a CRM. It’s because one of the most frequently asked questions I get from customers is, “What do you think about such and such CRM?”
The first thing I always answer is, “Why do you want to switch?”
The reasons I get vary and often include: “Well, our new Internet Sales Director thinks that CRM is better,” or “Our…Continue
Is your dealership successful or is it wildly successful? Are you a good leader or a great leader? And if you are merely “good,” but desire to be “great,” what does it take to make that transition?
I have been revisiting the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins. In Chapter 1, he posits that good is the enemy of great. Meaning that if you are good, it is often difficult to become great because it’s so…Continue
Added by Mike Esposito on April 30, 2013 at 1:39pm — No Comments
Albany, N.Y. – April 29th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that the company has been recognized with a “Top Workplaces in the Capital Region” award by the Albany Times-Union newspaper for the second year in a row. Auto/Mate was featured in the “Small Workplaces” category for companies with 35-149 employees.
“One of the best ways to create a successful business is to…Continue
Added by Mike Esposito on April 29, 2013 at 10:19am — No Comments
ALBANY, N.Y. – April 22nd, 2013 – In a recent survey conducted by Auto/Mate, more than 100 dealers were asked what the most important consideration was when choosing a new Contact Relationship Management (CRM) system. Whether the system integrates with their dealership management system (DMS) was ranked as the most important, with cost being the second most important consideration. To guide dealers through the…Continue
Added by Mike Esposito on April 22, 2013 at 8:06am — No Comments
Phone process is arguably the most common customer contact. It drives our Market Share and our Customer Retention. But would you agree that most automotive dealerships fail to come even close to the chosen CRM’s potential to increase our…Continue
ALBANY, N.Y. – March 25th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito will be presenting a workshop at the 14th Digital Dealer Conference & Exposition in Orlando, on May 9th at 11:00 a.m. How to Increase Service Growth Through Auto Dispatching is aimed at dealers, general managers, fixed ops and service managers who want to increase efficiencies and…Continue
Added by Mike Esposito on March 25, 2013 at 9:08am — No Comments
ALBANY, N.Y. – March 18th, 2013 – Auto/Mate Dealership Systems, the highest rated dealership management system (DMS) provider, announced today that it has fully integrated with CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Extreme CRM.” For auto dealers using either product, the integration expands the number of vendor choices, while dealers using both systems can benefit from real-time, bi-directional data delivery.
“Our Open/Mate platform makes it…Continue
Added by Mike Esposito on March 18, 2013 at 8:47am — No Comments
One of the recurring conversations at our booth was that many dealers are overwhelmed by all the technology available. From CRMs to…Continue
ALBANY, N.Y. – February 5th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Rowe Ford in Westbrook, Maine has successfully transitioned to auto dispatching in its service department since switching to Auto/Mate’s dealership management system (DMS) in November of 2012. Since implementing auto dispatch, the service department has realized improved service tech productivity and a greater volume of warranty…Continue
Added by Mike Esposito on February 5, 2013 at 7:04am — No Comments
ALBANY, N.Y. – January 30, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with 700Credit, the automotive industry’s leading provider of consumer credit reporting and compliance products. Auto dealerships using AMPS now have complete, seamless access to 700Credit’s web-based credit reporting system…Continue
Added by Mike Esposito on January 30, 2013 at 7:55am — No Comments
Dominion DMX Dealer Management System News and Information:
With Dominion Dealer Solutions putting together a credible offering in the way of Dealer Management Systems (DMS) American Car Dealers now have more choices.…Continue
Auto/Mate Dealership Systems is conducting a survey about CRM and desking solutions. We want to know what the most important features are and what matters most to users when considering purchasing a new solution. We would greatly appreciate your time and help with this survey, which is only three questions and should take approximately three to five minutes of your time! In two weeks, we will choose one random entry from our survey respondents and award that winner a $200 Visa gift…Continue
Added by Mike Esposito on November 15, 2012 at 2:48pm — No Comments
ALBANY, N.Y. – October 16th, 2012 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Pennsylvania-based Sands Auto Group has reduced its dealership management system (DMS) expense by 75%, since switching from its legacy DMS to Auto/Mate. Terry Sands, owner of the Sands Auto Group, also credits Auto/Mate’s flexible, simple reporting tools with helping him see trends and stay competitive when he reviews the…Continue
Added by Holly Forsberg on October 16, 2012 at 8:06am — No Comments
ALBANY, N.Y. – October 1st, 2012 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito will be presenting a workshop at the 13th Digital Dealer Conference & Exposition in Las Vegas on Wednesday, October 24th at 3:30 p.m. How to Increase Service Growth Through Auto Dispatching is aimed at dealers, general managers, fixed ops and service managers who are looking for…Continue
Added by Mike Esposito on October 1, 2012 at 9:22am — No Comments
About a month ago I was woken up one night at 1 am with a phone call that nobody wants to get. I was told the sprinkler system in our office building had activated and a minor ‘flood’ was in progress. I asked if there was a fire, but the answer was no. No fire. For some reason the…Continue
Added by Mike Esposito on September 25, 2012 at 11:00am — No Comments
FOR IMMEDIATE RELEASE
ALBANY, N.Y. – August 27th, 2012 – Auto/Mate Dealership Systems (www.automate.com) today announced it has relocated its headquarters from Clifton Park, New York to Albany, New York. The move is due to the company’s continued growth and need for a larger facility. Auto/Mate’s new address is 4 Airline Drive, Albany, New York, 12205.
“Our growth has accelerated in recent years and the new…Continue
Added by Holly Forsberg on August 27, 2012 at 9:34am — No Comments
RedBumper is quickly becoming the tool of choice!
By: Hillis Emanuelson
What astounds me is that many dealerships fail to recognize all of the sales opportunities that are literally running right through their service bay doors, each and every day.
Some say pushing to sell another car to a consumer in the service drive could be considered annoying. That could not be further from the truth. Especially if the tools being used allow the user to…Continue
Added by Hillis Emanuelson on August 23, 2012 at 6:30am — No Comments
Below I have included the robust feature set and functions of this Automotive Digital Marketing solution. Our system makes it simple to add cars, enter price, photos, seller notes etc. one time and it goes to all of your sites. So when you add a vehicle to your DMS you just added to all the sites…Continue
Added by Ray C Fowler on June 21, 2012 at 1:45pm — No Comments
CLIFTON PARK, N.Y. – June 11, 2012 – Auto/Mate Dealership Systems (www.automate.com) today announced Open/Mate, an open integration program that allows third-party software vendors to fully integrate with Auto/Mate’s dealership management system (DMS). With Open/Mate, all data exchanged between an auto dealer’s DMS and third-party software systems is delivered instantly and securely in both…Continue
Added by Holly Forsberg on June 11, 2012 at 9:51am — No Comments