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All ADM Blog Posts Tagged 'DMS' (68)

Auto/Mate Announces Superior Integrated Solutions (SIS) is Now Providing Integration Services for its DMS to Dealers

ALBANY, N.Y. – November 25th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Superior Integrated Solutions (SIS), the industry's leading integration provider for auto dealerships, is now providing integration services to facilitate data exchange between Auto/Mate's dealership management system (DMS) and third-party systems in use by auto dealers.

 

"For our customers with software systems in their…

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Added by Mike Esposito on November 25, 2013 at 7:53am — No Comments

Auto/Mate Named One of the “Best Places to Work” Four Years Running by the Albany Business Review

ALBANY, N.Y. – November 4th 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it was named one of the 2013 “Best Places to Work” in New York State’s Capital region by the Albany Business Review. This is the fourth year in a row…

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Added by Mike Esposito on November 4, 2013 at 7:00am — No Comments

Scott Volkswagen Sticks with Auto/Mate's DMS for Cost Savings, Customer Service and Streamlined Processes

ALBANY, N.Y. – October 21st, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Scott Volkswagen, the largest Volkswagen dealership in New England, has saved more than half a million dollars since switching to Auto/Mate's dealership management system (DMS) in 2006. Scott Volkswagen's employees enjoy Auto/Mate's premier customer service while using the DMS system to streamline processes within their dealership; most…

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Added by Mike Esposito on October 21, 2013 at 8:33am — No Comments

Auto/Mate Integrates DMS with AutoAlert® Data Lead Mining Solutions, Turning Big Data Into Big Profits

ALBANY, N.Y. – October 7th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with AutoAlert, Inc.'s data lead mining solutions. Auto dealers using both systems can leverage the comprehensive data stored in their DMS like never before, using AutoAlert®'s abilities to identify and communicate opportunities that lead to more sales and higher gross…

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Added by Mike Esposito on October 7, 2013 at 10:08am — No Comments

Auto/Mate Announces Integration of DMS with ELEAD1ONE, Streamlining Auto Dealer Sales Processes

ALBANY, N.Y. – September 23rd, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with ELEAD1ONE (www.elead-crm.com), a leading provider of virtual BDC, CRM and retail solutions to auto dealerships. Auto dealers using Auto/Mate's DMS can benefit from having real time, bi-directional data update contacts in both the…

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Added by Mike Esposito on September 23, 2013 at 10:15am — No Comments

Don’t Get Caught With Your Shorts Down

I am posting this blog written by Praveen Tamvada, Auto/Mate's Director of Marketing

Last weekend was my…

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Added by Mike Esposito on September 4, 2013 at 10:24am — No Comments

Auto/Mate Integrates with Volkswagen’s ElsaPro, Enhancing Dealers’ Access to Electronic Workshop Manual

ALBANY, N.Y. – September 3rd, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Volkswagen Group of America’s ElsaPro, an electronic workshop manual that dealership service departments use to diagnose and repair vehicles. Volkswagen and Audi dealerships using Auto/Mate’s DMS will greatly increase efficiencies in the service department…

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Added by Mike Esposito on September 3, 2013 at 9:53am — No Comments

Auto/Mate Announces Integration with Dealer-FX, Boosting Dealer Service Retention Capabilities

ALBANY, N.Y. – August 26th 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Dealer-FX’s automotive retail marketing and software solutions. Auto dealerships using AMPS dealership management system (DMS) and Dealer-FX’s service customer retention solutions will now benefit from real-time data exchange between the two…

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Added by Mike Esposito on August 26, 2013 at 9:39am — No Comments

Auto/Mate Launches Re-Designed Website, Offering Auto Dealers More Intuitive Navigation, Educational Materials

ALBANY, N.Y. – August 5th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) has launched a new website, re-designed with a modern look, more intuitive navigation and offering more educational materials for auto dealers. The new website is designed to be a resource for auto dealers looking for information related to dealership management systems (DMS), Auto/Mate company news and more.

 

“We want to make it as…

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Added by Mike Esposito on August 5, 2013 at 7:07am — No Comments

Auto/Mate Announces Participation in General Motors Dealership Technology Assistance Program

ALBANY, N.Y. – July 29th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today it is participating in General Motors’ (GM) new Dealership Technology Assistance Program (DTAP). Auto/Mate’s dealership management system (DMS) and Customer/Mate (CRM) are both certified by GM as part of the program.

“The DTAP certification ensures that dealers using our DMS will have the functionality necessary to support seamless OEM data and…

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Added by Mike Esposito on July 29, 2013 at 9:05am — No Comments

Need a Strategy for Success? First, Hire the Right People (+ Tips on How to Hire Them)

A common perception of what makes a business successful is as follows: the leader is a genius who has a vision, defines the strategy, and all the employees work to make that vision into a reality.

 

The reality, however, is far different. In the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins, a team of researchers discovered that the most successful leaders focus on getting the right people on board before they set…

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Added by Mike Esposito on May 21, 2013 at 12:16pm — No Comments

Auto/Mate Announces Integration With Xtime ServiceCRM, Enhancing Fixed Ops/Mate for Auto Dealers

ALBANY, N.Y. – May 14th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with Xtime ServiceCRM, the leading cloud-based customer retention management (CRM) and scheduling platform for the automotive service industry. Dealers using AMPS can now take advantage of seamless, bi-directional data exchange with Xtime Service CRM to improve customer relationships…

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Added by Mike Esposito on May 14, 2013 at 12:39pm — No Comments

Thinking About Buying a New CRM? Read This Reality Check First!

You may be wondering why the president of a dealership management system (DMS) company is talking about CRMs. It’s not because I want to sell you a CRM. It’s because one of the most frequently asked questions I get from customers is, “What do you think about such and such CRM?”

 

The first thing I always answer is, “Why do you want to switch?”

 

The reasons I get vary and often include: “Well, our new Internet Sales Director thinks that CRM is better,” or “Our…

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Added by Mike Esposito on May 8, 2013 at 10:19am — 3 Comments

Five Traits of Great Leaders

Is your dealership successful or is it wildly successful? Are you a good leader or a great leader? And if you are merely “good,” but desire to be “great,” what does it take to make that transition?

 

I have been revisiting the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins. In Chapter 1, he posits that good is the enemy of great. Meaning that if you are good, it is often difficult to become great because it’s so…

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Added by Mike Esposito on April 30, 2013 at 1:39pm — No Comments

Auto/Mate Recognized by the Albany Times-Union with a “Top Workplaces” Award Second Year in a Row

Albany, N.Y. – April 29th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that the company has been recognized with a “Top Workplaces in the Capital Region” award by the Albany Times-Union newspaper for the second year in a row. Auto/Mate was featured in the “Small Workplaces” category for companies with 35-149 employees.

 

“One of the best ways to create a successful business is to…

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Added by Mike Esposito on April 29, 2013 at 10:19am — No Comments

Auto/Mate Releases “The Auto Dealer’s 10-Step Guide to Selecting the Right CRM for Your Dealership”

ALBANY, N.Y. – April 22nd, 2013 – In a recent survey conducted by Auto/Mate, more than 100 dealers were asked what the most important consideration was when choosing a new Contact Relationship Management (CRM) system. Whether the system integrates with their dealership management system (DMS) was ranked as the most important, with cost being the second most important consideration. To guide dealers through the…

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Added by Mike Esposito on April 22, 2013 at 8:06am — No Comments

CRM - Is It failing Us or Are We failing It?

Phone process is arguably the most common  customer contact. It drives our Market Share and our Customer Retention. But would you agree that most automotive dealerships fail to come even close to the chosen CRM’s potential to increase our…

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Added by Chip King on April 21, 2013 at 8:53am — 15 Comments

Mike Esposito Presents "How to Increase Service Growth Through Auto Dispatching" at Digital Dealer 14

ALBANY, N.Y. – March 25th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito will be presenting a workshop at the 14th Digital Dealer Conference & Exposition in Orlando, on May 9th at 11:00 a.m. How to Increase Service Growth Through Auto Dispatching is aimed at dealers, general managers, fixed ops and service managers who want to increase efficiencies and…

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Added by Mike Esposito on March 25, 2013 at 9:08am — No Comments

Auto/Mate and CAR-Research XRM Announce Integration of DMS and CRM Solutions for Auto Dealers

ALBANY, N.Y. – March 18th, 2013 – Auto/Mate Dealership Systems, the highest rated dealership management system (DMS) provider, announced today that it has fully integrated with CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Extreme CRM.” For auto dealers using either product, the integration expands the number of vendor choices, while dealers using both systems can benefit from real-time, bi-directional data delivery.

“Our Open/Mate platform makes it…

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Added by Mike Esposito on March 18, 2013 at 8:47am — No Comments

Overwhelmed by Technology Choices at NADA? Here’s All You Need to Know.

We spoke with hundreds of dealers at the recent NADA Convention & Expo in Orlando.

One of the recurring conversations at our booth was that many dealers are overwhelmed by all the technology available. From CRMs to…

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Added by Mike Esposito on February 13, 2013 at 8:30am — 5 Comments

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