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All ADM Blog Posts Tagged 'CAR-Research' (17)


Influencer
Why Customers Leave Without Buying A Car And What To Do About It

What's the most creative reason you've heard from a customer who is leaving your dealership lot without purchasing?

Sure there are the typical, "have to check with my spouse," and "have to pick up my kids at their soccer game." Then there are the…

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Added by Patrick Kelly on October 23, 2014 at 11:00am — No Comments


Influencer
Incoming! Why Every Phone Call Should Be Treated as Mission Critical

When was the last time you tried calling into your own--or another--dealership? Chances are high that the phone went unanswered, you were put on hold, routed into voicemail or were told that the sales or service person you're trying to reach is out to lunch.

 

The latest data collected from our call center agents is overwhelming: car dealers are missing way too many sales and service opportunities from lost phone leads. Behind showroom ups, these are the highest value inquiries…

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Added by Patrick Kelly on October 16, 2014 at 10:41am — No Comments


Influencer
AutoLoop Engage™ Call Center Solution for Auto Dealers

AutoLoop Introduces Engage™ Call Center Solution Proven to Increase Sales and Service Profitability for Auto Dealers

Clearwater, FL -- AutoLoop today introduced EngageTM, a call center solution proven to engage customers and increase sales and service profitability for auto dealers.

Building on twenty years of call center experience…

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Added by Patrick Kelly on October 13, 2014 at 9:30am — No Comments


Influencer
Victory by Inches: The Key to Auto Dealers’ Sales Success in a Social World

Social media is an increasingly relevant marketing tool for auto dealerships. Its ability to engage consumers where they socialize today -- and then pull them into the showroom -- is a growing reality.

However, social media at your dealership doesn’t mean much if the sales team is forgetting the basics –…

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Added by Patrick Kelly on October 22, 2012 at 6:30am — No Comments


Influencer
The Social Network You’re Overlooking

I believe most of us understand and acknowledge the increasingly significant relevance of social media in our industry.Unfortunately, the buzz can lure us into overlooking the use of potent traditional social networks. We ignore them at great risk.

Social media that incorporate these overlooked…

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Added by Kurt Kubicki on May 22, 2012 at 8:47am — No Comments


Influencer
CAR-Research XRM Adds New “Prospecting the Household” Feature to CRM; Helps Auto Dealers Use CRM to Capture More Sales

Houston, Texas, May 14, 2012 -- CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced the addition of a new “Prospecting the Household” feature to its CRM that helps auto dealers unearth a…

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Added by Kurt Kubicki on May 14, 2012 at 5:00am — No Comments


Influencer
CAR-Research XRM’s New Benchmark Reports Ensure Auto Dealers Reap Maximum Benefits, Profit from CRM

Houston, Texas, May 7, 2012 -- Many auto dealers grossly underuse their CRM and in some cases have no idea of its full capabilities. CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced a new system of holding their Client Relationship Specialists accountable to new benchmark reports that…

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Added by Kurt Kubicki on May 7, 2012 at 9:00am — 2 Comments


Influencer
CAR-Research XRM President, COO to Address 3rd Annual Automotive Boot Camp About how to Achieve 60 Percent Closing Ratios

CAR-Research XRM President, COO to Address 3rd Annual Automotive Boot Camp About how to Achieve 60 Percent Closing Ratios

 

Houston, Texas, April 30, 2012CAR-Research XRM,  a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”,…

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Added by Kurt Kubicki on April 30, 2012 at 6:30am — No Comments


Influencer
3 ‘Must’ Benefits of Mobile CRM

Mobile CRM is in-dealership CRM functionality on your mobile phone. It’s designed to help you and your staff put more deals on the sales board, wherever opportunities arise.

 

Whether on the lot, at the local Starbuck's or kids soccer game, with Mobile CRM you and your team are connected to customers…

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Added by Kurt Kubicki on April 24, 2012 at 11:46am — 5 Comments


Influencer
That Money Machine

In the early ‘90s an acquaintance received a new job assignment. He was to set up an outbound telemarketing department to sell off millions of dollars of off-lease computer equipment.

 

He assembled a team of…

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Added by Kurt Kubicki on March 19, 2012 at 6:30am — 3 Comments


Influencer
How Should We Play?



 

 

Stating the obvious, the car business -- like the sports we love – can be a hard-fought win. Winning means playing hard, playing smart and playing from a heart of greater discipline, commitment and expectation than the other guys do.

 

In other words, in this battle to sell and service cars, every play must count or we’re creating a lot of activity that in the end doesn’t really matter.

 

Whether in football or selling…

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Added by Kurt Kubicki on January 10, 2012 at 9:25am — No Comments


Influencer
5 Reasons It’s Not Your Breath

No doubt, things like bad breath can be a turn off. However, most of the time a customer walks without buying isn’t because of halitosis across the desk.

 

For sure, sales associates must attend to…

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Added by Kurt Kubicki on December 27, 2011 at 5:00am — 1 Comment


Influencer
Staying on the 'Road to the Sale'

An in-depth report based on interviews with 250,000 customers of more than 250 dealerships tells us customers most often walk without buying because we wandered off or away from our Road to the Sale.

 

We’d like to believe…

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Added by Kurt Kubicki on November 14, 2011 at 11:00am — 7 Comments

CAR-Research XRM Appoints Patrick Kelly as President & COO



 

Houston, Texas, October 18, 2011CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced the appointment of Patrick…

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Added by sara callahan on October 18, 2011 at 6:22am — No Comments

CAR-Research XRM Releases Auto Dealers' Guide to Outselling Competition

 

CAR-Research XRM Releases Auto Dealers' Guide to Outselling Competition, Increasing Car Sales, Decreasing 3rd Party Leads, & Closing more Be-Backs…

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Added by sara callahan on August 16, 2011 at 6:41am — No Comments

CAR-Research XRM adds Inventory Management System to CRM; Helps Auto Dealers Manage Online Inventory

CAR-Research XRM adds Inventory Management System to CRM;

Helps Auto Dealers Manage Online Inventory

 

Houston, Texas, January 26, 2011CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced a major enhancement to its CRM system with the addition of a new Inventory Management System. It is built right into the…

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Added by sara callahan on January 26, 2011 at 10:55am — No Comments

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