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Mike Esposito's Blog Posts Tagged 'Auto/Mate' (113)

Five Traits of Great Leaders

Is your dealership successful or is it wildly successful? Are you a good leader or a great leader? And if you are merely “good,” but desire to be “great,” what does it take to make that transition?

 

I have been revisiting the best-selling business book, “Good to Great: Why Some Companies Make the Leap and Others Don’t,” by Jim Collins. In Chapter 1, he posits that good is the enemy of great. Meaning that if you are good, it is often difficult to become great because it’s so…

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Added by Mike Esposito on April 30, 2013 at 1:39pm — No Comments

Auto/Mate Recognized by the Albany Times-Union with a “Top Workplaces” Award Second Year in a Row

Albany, N.Y. – April 29th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that the company has been recognized with a “Top Workplaces in the Capital Region” award by the Albany Times-Union newspaper for the second year in a row. Auto/Mate was featured in the “Small Workplaces” category for companies with 35-149 employees.

 

“One of the best ways to create a successful business is to…

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Added by Mike Esposito on April 29, 2013 at 10:19am — No Comments

Auto/Mate Releases “The Auto Dealer’s 10-Step Guide to Selecting the Right CRM for Your Dealership”

ALBANY, N.Y. – April 22nd, 2013 – In a recent survey conducted by Auto/Mate, more than 100 dealers were asked what the most important consideration was when choosing a new Contact Relationship Management (CRM) system. Whether the system integrates with their dealership management system (DMS) was ranked as the most important, with cost being the second most important consideration. To guide dealers through the…

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Added by Mike Esposito on April 22, 2013 at 8:06am — No Comments

Mike Esposito Presents "How to Increase Service Growth Through Auto Dispatching" at Digital Dealer 14

ALBANY, N.Y. – March 25th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito will be presenting a workshop at the 14th Digital Dealer Conference & Exposition in Orlando, on May 9th at 11:00 a.m. How to Increase Service Growth Through Auto Dispatching is aimed at dealers, general managers, fixed ops and service managers who want to increase efficiencies and…

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Added by Mike Esposito on March 25, 2013 at 9:08am — No Comments

Auto/Mate and CAR-Research XRM Announce Integration of DMS and CRM Solutions for Auto Dealers

ALBANY, N.Y. – March 18th, 2013 – Auto/Mate Dealership Systems, the highest rated dealership management system (DMS) provider, announced today that it has fully integrated with CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Extreme CRM.” For auto dealers using either product, the integration expands the number of vendor choices, while dealers using both systems can benefit from real-time, bi-directional data delivery.

“Our Open/Mate platform makes it…

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Added by Mike Esposito on March 18, 2013 at 8:47am — No Comments

Rowe Ford Service Department Transitions to Auto Dispatch with Auto/Mate’s DMS, Improving Tech Productivity & Warranty Submissions

ALBANY, N.Y. – February 5th, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Rowe Ford in Westbrook, Maine has successfully transitioned to auto dispatching in its service department since switching to Auto/Mate’s dealership management system (DMS) in November of 2012. Since implementing auto dispatch, the service department has realized improved service tech productivity and a greater volume of warranty…

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Added by Mike Esposito on February 5, 2013 at 6:04am — No Comments

Auto/Mate Announces Integration with 700Credit, Providing Auto Dealers With Complete Access to Credit Services

ALBANY, N.Y. – January 30, 2013 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that its AMPS Dealership Management System (DMS) is fully integrated with 700Credit, the automotive industry’s leading provider of consumer credit reporting and compliance products. Auto dealerships using AMPS now have complete, seamless access to 700Credit’s web-based credit reporting system…

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Added by Mike Esposito on January 30, 2013 at 6:55am — No Comments

Do You Use a CRM? Answer Three Questions in Three Minutes and You May Win $200!

Auto/Mate Dealership Systems is conducting a survey about CRM and desking solutions. We want to know what the most important features are and what matters most to users when considering purchasing a new solution. We would greatly appreciate your time and help with this survey, which is only three questions and should take approximately three to five minutes of your time! In two weeks, we will choose one random entry from our survey respondents and award that winner a $200 Visa gift…

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Added by Mike Esposito on November 15, 2012 at 1:48pm — No Comments

Auto/Mate Presents: How to Increase Service Growth Through Auto Dispatching

ALBANY, N.Y. – October 1st, 2012 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that Mike Esposito will be presenting a workshop at the 13th Digital Dealer Conference & Exposition in Las Vegas on Wednesday, October 24th at 3:30 p.m. How to Increase Service Growth Through Auto Dispatching is aimed at dealers, general managers, fixed ops and service managers who are looking for…

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Added by Mike Esposito on October 1, 2012 at 9:22am — No Comments

Disaster? It’ll Never Happen to Us...Yeah, Right!

About a month ago I was woken up one night at 1 am with a phone call that nobody wants to get. I was told the sprinkler system in our office building had activated and a minor ‘flood’ was in progress. I asked if there was a fire, but the answer was no. No fire. For some reason the sprinkler system just decided to short-circuit and go…

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Added by Mike Esposito on September 25, 2012 at 11:00am — No Comments

Dealers, You Do Not Have Control of Your Data!

Exhibiting at the NADA 2012 Convention and Expo in Las Vegas was very interesting. One of the hottest topics was the “third party data access” controversy that has been unfolding over the last few months. From a DMS provider’s point of view, there are certainly ways that we can help dealers maintain control of their data, such as offering a free data protection service. But as I see the state of things right now, I’d be willing…

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Added by Mike Esposito on February 10, 2012 at 12:16pm — 4 Comments

Are Your Technology Vendors Providing Good Value?

In a recent survey that Auto/Mate conducted, we asked 160 auto dealer general managers and senior managers about the perceived value they were getting from their dealership management system (DMS) vendors.

The exact question was, “On a scale of 1-5, rate the overall value of your DMS (does the amount you pay seem the right amount for overall functionality, customer service and training?)”

The disparity in the answers was surprising. A couple of vendors had fewer than 10% of…

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Added by Mike Esposito on December 16, 2011 at 7:58am — No Comments

Bleecker Auto Group Saves Up to $200,000 Annually by Paring Unnecessary Vendors; Using Auto/Mate’s DMS

CLIFTON PARK, N.Y. – October 31, 2011 – Auto/Mate Dealership Systems (http://www.automate.com) announced today that long-time customer Bleecker Automotive Group estimates it has reduced its technology costs up to $200,000 annually. The cost reductions are a result of having switched from a legacy dealership management system (DMS) provider to Auto/Mate’s DMS; along with paring unnecessary third-party vendors and using the modules within…

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Added by Mike Esposito on October 31, 2011 at 9:25am — No Comments

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