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All ADM Blog Posts Tagged 'ActivEngage' (34)

Don’t Let Technology Make Your Customers Run for the Hills!

Communication is vital to business, that’s a given. In retail, businesses must be responsive, provide a great customer experience and stand by their products or services. But what happens when businesses fail at that? They get complaints.

 

A customer ordered some copper from a business that promised it to be of the highest…

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Added by Todd Smith on September 6, 2018 at 7:04am — No Comments

Are You Lonely in Your Communication with Customers?

Somewhere in the North Pacific Ocean, there lives a whale that cannot communicate with other whales. You see, whales communicate…

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Added by Todd Smith on August 16, 2018 at 6:30am — No Comments

What Does Chat Have to Do with 867-5309?

Jenny.

 

Tommy Tutone said it in 1981 and many of you reading this know that number. It’s Jenny’s number. And we remember it. Why? Sure, it was a catchy song and has become a staple in early pop music, but it does hold a hidden gem that every car dealer would be thrilled to possess.

 

For dealerships, customer information is only the beginning of…

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Added by Todd Smith on August 10, 2018 at 8:39am — No Comments


Influencer
Top Ten Blogs and News for Auto Dealers: March 14 - 20

Congrats, Auto Professionals -- you made it to Friday! Before going into weekend mode, don’t forget to catch up on the latest automotive news and blog posts!



In this edition, learn what 3rd party vendor is changing its brand identity, how to get ready for…

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Added by Lisandra Ramos on March 20, 2015 at 1:15pm — No Comments


Influencer
Top Ten Blogs and News for Auto Dealers: March 7 - 13

Happy Friday, Auto Professionals!

As usual, your friends at ActivEngage have compiled the latest, most interesting automotive news stories and blogs from around the Web!

In this edition of the Top Ten, learn why…

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Added by Lisandra Ramos on March 13, 2015 at 1:30pm — No Comments


Influencer
Top Ten Blogs and News for Auto Dealers: February 21 - 27

We meet again, Friday! It’s been a busy week, and you’re probably closing those end-of-the-month sales… but that’s no reason to fall behind on the latest happenings in the industry! As usual, we have the latest automotive news and blogs from around the web to share with you before the weekend kicks in.

In this edition of the top 10, read all…

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Added by Lisandra Ramos on March 2, 2015 at 9:23am — No Comments


Influencer
The Top Ten Auto News Stories of the Week: October 25 - 31

Happy Halloween and TGIF, Auto Professionals! It’s been a busy week, but that’s no reason to fall behind on the latest auto industry news and blogs. As always, we’ve got your back.

In this week’s Top 10, you’ll learn about mobile search and video, zombie cars, how you can…

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Added by Lisandra Ramos on October 31, 2014 at 1:32pm — No Comments


Influencer
Emotional Intelligence is the Key to Live Chat Success

According to Hubspot, emotional intelligence is the ability to absorb emotional cues and use it to guide behavior. It’s essentially the combination of personal and social competence(which are then divided into 4 skills: self-awareness, self-management, social awareness, and relationship management),…

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Added by Lisandra Ramos on September 25, 2014 at 12:00pm — No Comments


Influencer
The Top Ten Auto News Stories of the Week: August 23 - 29

Happy Friday, Auto Dealers! As always, ActivEngage has the top 10 most interesting automotive articles from around the web --RIGHT HERE!

In this week’s post you’ll learn why you might be annoying your sales leads, what space station droplet tests could mean for the auto industry, and much more! Check them out!

10. Now There's a Fitness Tracker for Your…

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Added by Lisandra Ramos on August 29, 2014 at 9:47am — No Comments

What's Live Chat Really Worth? Now We Know.

ACtivEngage chat What'sApp Facebook SMS texting If you’ve been above ground at any point during the past week, you probably heard about Facebook’s staggering$19 billion acquisition of private messaging service What’sApp. Last Wednesday, Mark Zuckerburg bought his most expensive Facebook friend  -  the largest Internet deal in …

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Added by Stephen Jackson on February 24, 2014 at 8:25am — No Comments


Influencer
3 Birds Announces Strategic Alliance and Integration with ActivEngage

Integration provides customer retention software users additional revenue opportunities

Chapel Hill, NC, January 24, 2014: 3 Birds, the automotive industry’s only customer demand and retention platform, has strategically aligned with ActivEngage Inc., the most trusted brand in automotive live chat, to provide an additional channel of transparency between dealerships and their fixed operations customers.

 

3 Birds…

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Added by Emily Douglas on January 24, 2014 at 5:26am — No Comments


Influencer
Danbury Auto Group Sees a 15% Closing Ratio on Chat Leads

Susan Eway, Business Development Manager at Danbury Auto Group (which includes Dodge, Chrysler, Jeep, Ram, Hyundai, and Kia brands) had to face some big obstacles when she first joined the dealership. The Internet department was only seven months old and it needed…

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Added by Ketty Colom on October 28, 2013 at 7:13am — No Comments


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Patrick BMW Offers Customer a Choice--and it Pays Off!

Sales Manager Rocco Massarelli began to notice a trend at Patrick BMW. “Everything is done online now. Our marketing, our test drive appointments, even our service appointments are done via the Web. I’ve been in the industry for over 28 years now, and this is a big…

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Added by Ketty Colom on October 8, 2013 at 8:56am — No Comments


Influencer
Don't EVER Chat Like This

There has been a lot of posts online and in forums on the best practices of car dealer livechat. While those best practices are legit, there is one thing that some…

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Added by Ketty Colom on July 10, 2013 at 7:46am — No Comments


Influencer
ActivEngage is Awarded Best Place to Work in Central Florida

From day one, owners Ted Rubin and Todd Smith built ActivEngage to be employee-focused. In addition to providing free medical, dental, and vision benefits, ActivEngage proves that it truly values its employees with free gym memberships to promote workplace wellness, an on-staff licensed massage therapist to relieve work-related stress, bi-monthly food trucks, and a lounge…

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Added by Ketty Colom on June 18, 2013 at 7:35am — No Comments


Influencer
Carfax, ActivEngage Partner to Provide Consumers with Vehicle History Information Through Live Chat

carfax VHR_logo

 

Centreville, VA, (December 18, 2012) - Carfax and ActivEngage, Inc., the most trusted provider in automotive live chat, have teamed up to help dealers provide Carfax Vehicle History Reports™ to online shoppers through live chat. Carfax-subscribing dealers can make extensive vehicle history data available to used car shoppers in real-time during a live chat conversation, therefore creating an elite consumer experience on…

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Added by Ketty Colom on December 18, 2012 at 12:25pm — No Comments


Influencer
ActivEngage is Recognized by Inc Magazine for Creating American Jobs

On Thursday, December 6th, ActivEngage received the first ever Inc. Magazine Hire Power Award. ActivEngage CEO, Todd Smith, was present in Washington D.C. to accept this award that recognizes private U.S. companies which are continuously creating jobs for Americans.

The title has published the country’s fastest…

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Added by Ketty Colom on December 12, 2012 at 9:34am — No Comments


Influencer
ActivEngage Supports Bags of Hope

ActivEngage donated $900 to Bags of Hope and their Children’s FEED & READ program. There were 15 kids that were on the waiting list for the rest of the school year, but now thanks to ActivEngage, they no longer have to wait!  This weekly program delivers food care packages and books to children who demonstrate daily hunger due to homelessness or severe poverty. These children…

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Added by Ketty Colom on May 10, 2012 at 11:00am — No Comments

ActivEngage and HookLogic Partner to Provide a Comprehensive Solution for Automotive Dealers

Best-of-Breed Live Chat and Targeted Incentive Technologies Combine to Drive Qualified Showroom Visits and Conversions

NEW YORK, NY -- (Marketwire -01/31/12) - Today, two leading technology providers in the automotive marketing industry, ActivEngage and HookLogic, announced a strategic alliance combining the companies' live chat and targeted incentive technologies into a…

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Added by Justin Braun on February 6, 2012 at 9:10am — No Comments

My ActivEngage Chat Story: Russell Blackstone of Hewlett VW

My ActivEngage Chat Story highlights the successes of automotive dealers using ActivEngage automotive live chat.  In this installment of the My Chat Story series, Russell Blackstone of Hewlett VW tells his story of how ActivEngage automotive live chat on his dealership website helped an elderly customer in a difficult situation save time and money when shopping for a new car.  What’s your chat story?…

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Added by Justin Braun on February 6, 2012 at 9:00am — No Comments

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