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Stan Sher's Blog Posts Tagged ', ' (2)

The Power of the Follow Up

http://www.dealeretraining.com

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As I mystery shop automotive dealers on a weekly basis, I am amazed at the lack of follow up phone skills that are still out there.  Even more, I am amazed at the lack of follow up attempts that most Internet and BDC departments have.  This is either lack of training, lack of…

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Added by Stan Sher on February 2, 2011 at 10:05am — No Comments

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