Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Many celebrities gloat having one such as Vinnie Jones (100 VJ) and Alan Sugar (AMS 1), but even ordinary people like you…Continue
Added by Kent Charlie on February 15, 2018 at 2:22am — No Comments
The results would probably tell a story very much in line with the overall CSI score. If the customer…Continue
Added by CPI Results on February 14, 2018 at 10:00am — No Comments
Added by Ralph Paglia on February 14, 2018 at 2:00pm — No Comments
Added by CPI Results on February 12, 2018 at 11:30am — No Comments
The Chevrolet Groove is a concept car from General Motors and GM Daewoo in South Korea that was first introduced at the New York International Auto Show in 2007.
It was a far cry for a sports car but everything about it, from the exterior design to the interior comforts is truly classic Chevrolet.
Added by Kathy Wheat on February 11, 2018 at 8:00am — No Comments
Picking up a pen, you’re ready to sign the dotted line…when you see a few hundred dollars tacked onto the purchase price for a ‘dealer doc fee’. It’s explained to you that it’s a…Continue
Added by CPI Results on February 13, 2018 at 3:15pm — No Comments
If you haven’t noticed, a revolution is happening in our society. More and more businesses are going paperless. Airlines issue boarding passes via, email, text message or through a mobile app. Sporting and entertainment tickets are increasingly delivered via email or through a mobile app. Most credit card companies…Continue
Added by Ujj Nath on February 13, 2018 at 6:02am — No Comments
Added by Mike Gorun on February 13, 2018 at 6:00am — No Comments
A special note, a little gift, or an intimate dinner tells them that you care. Valentine’s Day is an opportunity to express that appreciation, not just in a romantic way with your significant other…Continue
Added by CPI Results on February 11, 2018 at 10:30am — No Comments
Looking back, I realized I should have written: "Always Be Challenged."
In the chapter I wrote about a meeting I attended with a group of service managers…Continue
Added by Leonard Buchholz on February 8, 2018 at 6:30am — No Comments
Women report that a dealership’s website is the #1 digital resource they use when shopping for a car.
Yet, 76% of women rate their dealer’s site at 3 stars out of 5. They’re looking for car dealer’s digital assets to deliver much more.
Added by Anne Fleming on February 7, 2018 at 10:00am — No Comments
Whether it’s for shoes, a 65-inch smart TV, a lawnmower, or car parts, it starts online for 95 percent of millennials and 85 percent of the general public. You browse products and services, and the locations where…Continue
Added by CPI Results on February 11, 2018 at 8:00am — No Comments
That’s how John Malishenko, COO of Germain Motor Company, describes …Continue
We’re failing. Consumers have moved on yet we’re still trying to do the things that we’ve always done. Fast and efficient communication with consumers is vital to maintaining and growing your dealership revenue. However, many dealerships keep hanging on to the old methods they have grown comfortable with: phone…Continue
Added by Ujj Nath on February 6, 2018 at 7:01am — No Comments
Added by Scot Eisenfelder on February 7, 2018 at 6:34am — No Comments
Ranked #1 in Dealer Satisfaction, ELEAD1ONE Receives 7 Award…
Added by Bill Wittenmyer on February 7, 2018 at 6:43am — No Comments
Humor is a billion dollar industry, and with good reason- it makes us feel good.
In customer service, this is what clients want to feel when they make contact. Not everyone's good at being humorous. It becomes quite evident when you try to execute it mid trying to solve a…
Added by Rahul Paul on February 8, 2018 at 1:00am — No Comments
Added by Chris Miller on February 8, 2018 at 6:00am — No Comments