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Featured ADM Member Blog Posts (5,404)


Agency
Used or Used? The Important Differences Between Dealerships And Private Sellers

Buying a used car is a great way to save money. Furthermore, a low-mileage model can be just as rewarding as a brand-new vehicle. Here are the key differences between dealerships and private sellers.

Warranty

Typically, private sellers are unable to offer warranty coverage. As soon as the new…

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Added by Brooke Chaplan on January 7, 2017 at 11:30am — No Comments


Coach
How to Know whether a Crashed Car is Salvageable

You've called your insurance company. You've filed your claim and hauled your vehicle back to the garage. Now it's time to decide if your crashed car is worth fixing. If you're wondering where to begin with your evaluation, here are just a few things to consider.

 

Resale Value

The first thing to know about a crashed…

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Added by Dixie Somers on January 6, 2017 at 9:30am — No Comments


Vendor
Give Service Advisors a Break – It’s Time to Reduce the Noise

Many dealers and managers outside of the service department don’t realize how incredibly busy a service advisor (SA) is throughout their day. Keep in mind that these are front-line employees dealing directly with your customers. They have an extremely important role in the dealership. In fact, it could be argued that a…

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Added by Ujj Nath on January 10, 2017 at 6:10am — No Comments

Electric and Autonomous Cars Create Buzz at CES in Las Vegas

Electric vehicles and autonomous self-driving technologies took center stage at the Consumer Electronics Show…

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Added by Ralph Paglia on January 10, 2017 at 12:30am — No Comments


Influencer
The Big Easy Survival Guide for NADA100

The Big Easy Survival Guide for NADA100

 

Chapter 5: Who’s Who & What’s Where

There’ll be a lot going on at NADA100—and to…

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Added by Joey Little on January 9, 2017 at 12:00pm — No Comments


Influencer
Vroom, Red McCombs Use DealerDoc, the Complete Solution for Out-Of-State Vehicle Titling & Registration, to Simplilfy Buying for Millennial and Military Customers

  PLANO, TX, January 9, 2017 – DealerDoc, the solution for out-of-state titling made easy, said today its one-stop online process helps new and used car dealers capture more business from millennial-aged buyers wanting to buy…

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Added by Jim Leman on January 9, 2017 at 7:00am — No Comments


Influencer
Video Isn’t Only for Marketing

When it comes to video, most dealerships tend to think of it for purely sales department use, and sometimes in service. From communicating with customers via personalized emails, to live video walkarounds, video is certainly an excellent way to engage customers and increase VDP views. It is also a great tool for the…

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Added by Timmy D. James on January 9, 2017 at 7:44am — No Comments


Vendor
Google Tax: Should you turn off Branded Paid Search Keywords?

If you utilize paid search, you’re probably paying “Google Tax” without even realizing it.

So what is “Google…

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Added by Steve White on January 9, 2017 at 6:36am — No Comments


Dealer
Auction Buzz

Online Car Auction Systems

Look.....

I get it.....

The Automotive Industry has to embrace emerging technologies.....

Mobile technology is no doubt at the forefront of this movement.....

We, as professionals, need to educate ourselves to understand the impact of mobile tech.....

Specifically, mobile app…

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Added by Barry Neuman on January 8, 2017 at 5:19pm — No Comments


Influencer
3 Ways to Increase January's Sales

Don’t get caught up in the post-holiday blues! You’re definitely not alone.

 

We all know that January can be a slow sales month for just about any business. It can be easy to get discouraged and anxious when you're not pacing to meet your monthly sales goal.

 

There are so many ways you can boost your sales without…

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Added by Paul Potratz on January 6, 2017 at 1:30pm — No Comments

A New Year’s Resolution to Service Consumers

As we make our New Year’s resolutions and reflect on 2016, which was a less than perfect year for our industry, filled with recalls and declining consumer confidence due to lack of parts availability to quickly fix these recalls, I thought it may be a good time to look ahead to 2017. In that spirit, I’d like to offer some simple tips…

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Added by Chris Miller on January 8, 2017 at 7:00am — No Comments


Dealer
Surviving the Customer Loyalty Tailspin

Today, the Big 3 automakers account for only 44% of the market – a 26% decline from 2 and a half decades ago. In this short amount of time, consumer loyalty is no longer within reach, as the average customer retention rate across the industry has sunk below 50%. This amounts to dealers losing more than half of their customers each…

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Added by Doug Van Sach on January 8, 2017 at 6:00am — No Comments

What can you do on cold and raining days to be more productive?

I have my own take on this, and would love to hear from you and other members in the ADM community!

Thank you in advance!

Manny…

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Added by Manny Luna on January 6, 2017 at 5:30am — No Comments


Vendor
Protect Customer Data and Bank Accounts with Two-Factor Authentication

Cybersecurity is more than just a buzzword that's hanging over from the election. This issue is a real threat to every small business, including dealerships. You may think your network is protected with a firewall and anti-virus software, but…

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Added by Erik Nachbahr on January 5, 2017 at 9:00am — No Comments


Influencer
Kelley Blue Book Finally Matters To Car Dealerships

Remember those days when customers would come in to the dealership saying “Well Kelley Blue Book is saying my trade in is worth $xxx” after you opened them up at $2,000 below that KBB figure? Sure you do. You cannot forget how many times you wanted to say “No problem. Call …

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Added by Stan Sher on January 5, 2017 at 1:00am — No Comments


Vendor
BLACK BOOK SAW STABILIZATION OF DEPRECIATION TRENDS TO CLOSE OUT 2016; SPRING SEASON BEGINNING TO SEE ACTION

According to Black Book® data, the average price of a used vehicle for model years 2011-2015 depreciated by -2.4% in December.

Cars overall saw depreciation of –2.7% versus trucks, which saw –2.3% depreciation. All vehicles are averaging a 12-month depreciation change of…

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Added by Black Book on January 4, 2017 at 10:30am — No Comments


Vendor
Don’t Get Distracted by the Shiny Objects

When looking at the future of the auto industry, specifically retail, it’s easy to get caught up in the “shiny objects” and focus on all the cool technology such as autonomous cars, ride-sharing, virtual reality sales, and all of the “disruptors” that are entering the space.



This can serve as a bit of a distraction and, as a…

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Added by Ujj Nath on January 3, 2017 at 6:00am — 4 Comments


Influencer
Why Worry: Disrupting the Disrupters

The customer experience at your dealership is more important than ever before.

With start-ups aiming to take away sales by luring customers with promises of a hassle-free buying experience, customers are starting to realize that they no longer have to sit at a dealership for hours. In fact Amazon France…

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Added by Mike Gorun on January 3, 2017 at 5:30am — No Comments

2017 Mobile Marketing Facts and Charts for Dealership Decision Makers

5 Charts to Inform Your Mobile App Marketing in 2017

Mobile apps’ influence on digital media continues to grow stronger with each passing year.…

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Added by Ralph Paglia on January 2, 2017 at 2:30am — No Comments


Dealer
Auction Buzz

Mozart

10 Years of Silence

So here we are again at the beginning of a new year.....

Time to do the ritual of setting goals.....

Looking ahead, we're excited about all the possibilities in front of us.....

In the Auto Industry, it means finding ways to sell more cars.....

Finding ways…

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Added by Barry Neuman on January 1, 2017 at 5:59pm — No Comments

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