Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Buying a used car is a great way to save money. Furthermore, a low-mileage model can be just as rewarding as a brand-new vehicle. Here are the key differences between dealerships and private sellers.
Typically, private sellers are unable to offer warranty coverage. As soon as the new…Continue
Added by Brooke Chaplan on January 7, 2017 at 11:30am — No Comments
You've called your insurance company. You've filed your claim and hauled your vehicle back to the garage. Now it's time to decide if your crashed car is worth fixing. If you're wondering where to begin with your evaluation, here are just a few things to consider.
The first thing to know about a crashed…Continue
Added by Dixie Somers on January 6, 2017 at 9:30am — No Comments
Many dealers and managers outside of the service department don’t realize how incredibly busy a service advisor (SA) is throughout their day. Keep in mind that these are front-line employees dealing directly with your customers. They have an extremely important role in the dealership. In fact, it could be argued that a…Continue
Added by Ujj Nath on January 10, 2017 at 6:10am — No Comments
Added by Ralph Paglia on January 10, 2017 at 12:30am — No Comments
Chapter 5: Who’s Who & What’s WhereContinue
Added by Joey Little on January 9, 2017 at 12:00pm — No Comments
PLANO, TX, January 9, 2017 – DealerDoc, the solution for out-of-state titling made easy, said today its one-stop online process helps new and used car dealers capture more business from millennial-aged buyers wanting to buy…Continue
Added by Jim Leman on January 9, 2017 at 7:00am — No Comments
When it comes to video, most dealerships tend to think of it for purely sales department use, and sometimes in service. From communicating with customers via personalized emails, to live video walkarounds, video is certainly an excellent way to engage customers and increase VDP views. It is also a great tool for the…Continue
Added by Timmy D. James on January 9, 2017 at 7:44am — No Comments
Added by Steve White on January 9, 2017 at 6:36am — No Comments
I get it.....
The Automotive Industry has to embrace emerging technologies.....
Mobile technology is no doubt at the forefront of this movement.....
We, as professionals, need to educate ourselves to understand the impact of mobile tech.....
Specifically, mobile app…Continue
Added by Barry Neuman on January 8, 2017 at 5:19pm — No Comments
We all know that January can be a slow sales month for just about any business. It can be easy to get discouraged and anxious when you're not pacing to meet your monthly sales goal.
There are so many ways you can boost your sales without…Continue
Added by Paul Potratz on January 6, 2017 at 1:30pm — No Comments
As we make our New Year’s resolutions and reflect on 2016, which was a less than perfect year for our industry, filled with recalls and declining consumer confidence due to lack of parts availability to quickly fix these recalls, I thought it may be a good time to look ahead to 2017. In that spirit, I’d like to offer some simple tips…Continue
Added by Chris Miller on January 8, 2017 at 7:00am — No Comments
Today, the Big 3 automakers account for only 44% of the market – a 26% decline from 2 and a half decades ago. In this short amount of time, consumer loyalty is no longer within reach, as the average customer retention rate across the industry has sunk below 50%. This amounts to dealers losing more than half of their customers each…Continue
Added by Doug Van Sach on January 8, 2017 at 6:00am — No Comments
I have my own take on this, and would love to hear from you and other members in the ADM community!
Thank you in advance!
Added by Manny Luna on January 6, 2017 at 5:30am — No Comments
Cybersecurity is more than just a buzzword that's hanging over from the election. This issue is a real threat to every small business, including dealerships. You may think your network is protected with a firewall and anti-virus software, but…Continue
Added by Erik Nachbahr on January 5, 2017 at 9:00am — No Comments
Remember those days when customers would come in to the dealership saying “Well Kelley Blue Book is saying my trade in is worth $xxx” after you opened them up at $2,000 below that KBB figure? Sure you do. You cannot forget how many times you wanted to say “No problem. Call …Continue
Added by Stan Sher on January 5, 2017 at 1:00am — No Comments
Cars overall saw depreciation of –2.7% versus trucks, which saw –2.3% depreciation. All vehicles are averaging a 12-month depreciation change of…Continue
Added by Black Book on January 4, 2017 at 10:30am — No Comments
When looking at the future of the auto industry, specifically retail, it’s easy to get caught up in the “shiny objects” and focus on all the cool technology such as autonomous cars, ride-sharing, virtual reality sales, and all of the “disruptors” that are entering the space.
This can serve as a bit of a distraction and, as a…
The customer experience at your dealership is more important than ever before.
With start-ups aiming to take away sales by luring customers with promises of a hassle-free buying experience, customers are starting to realize that they no longer have to sit at a dealership for hours. In fact Amazon France…
Added by Mike Gorun on January 3, 2017 at 5:30am — No Comments
Mobile apps’ influence on digital media continues to grow stronger with each passing year.…Continue
Added by Ralph Paglia on January 2, 2017 at 2:30am — No Comments
So here we are again at the beginning of a new year.....
Time to do the ritual of setting goals.....
Looking ahead, we're excited about all the possibilities in front of us.....
In the Auto Industry, it means finding ways to sell more cars.....
Added by Barry Neuman on January 1, 2017 at 5:59pm — No Comments