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Featured ADM Member Blog Posts (4,709)

The Magic in Getting Online Reviews

We have finally found the magic potion for getting online reviews.  Over the years, we have used several tactics to get online reviews.  We sent out an automated email after each sale requesting an online review.  It had a lot of text including a thank you and a request for a review.  The email…


Added by Lisa Paolino on October 1, 2015 at 10:30am — 2 Comments

This Week in Social Media with @SocialLittleMan

This Week in Social Media-Facebook Updates!

News for the Week of September 28

Customized Facebook Notes

Facebook users can now look forward to writing notes that are beautiful and customizable, and in addition, notes can be longer than…


Added by Joseph Little on September 30, 2015 at 3:24pm — No Comments

Do More Firefighters At A Fire Cause More Fire Damage? Rethinking Attribution

When thinking about attribution, it would make everyone’s lives much simpler if there was a straight line between marketing, conversion and a sale. As car buyers increasingly…


Added by David Metter on September 30, 2015 at 6:00am — 2 Comments

Manheim Car Auctions Receive Top Honors from Car Dealers at NAAA

Several Manheim Locations Get Top Honors from NAAA

12 Locations Earned 16 Awards, including Top Performance Award from Chase Auto Finance


ATLANTA – Manheim locations across the country were honored by customers for…


Added by Ralph Paglia on September 29, 2015 at 3:30pm — No Comments

What’s Happening in Today’s Auto Industry? (Pt. II)


With retail sales volume growth declining, key industry stakeholders (including dealers) will find it much tougher to maintain successful year-over-year unit volume increases each month.



Added by PowerDealer on September 29, 2015 at 10:30am — No Comments

Don’t Give Up On Your Customers and They Won’t Give Up On You

In life, not everything goes our way. Things happen. Planes get delayed. It rains during a wedding. Life intervenes. In business, the same holds true. If a situation is handled improperly, or is unaddressed, customers are likely to get ignored. With proper attention, however, customers can be…


Added by Mike Gorun on September 29, 2015 at 7:00am — No Comments

Are Mobile Apps Today's Newspaper?

Today’s World Has Gone Mobile

It’s no secret, the world has gone mobile. Today, nearly two-thirds of all Americans are now smart phone owners, and for many these devices are a key entry point to the online world. Unfortunately, many websites are still not mobile friendly creating a frustrating experience when consumers try to navigate using their smart phones or other mobile devices.  Mobile…


Added by Owen Moon on September 28, 2015 at 12:47pm — No Comments

The VW Diesel Situation – Everything Owners Need to Know

Everything You Need to Know About Volkswagen TDI Diesel Situation

We have been receiving a number of questions about the Volkswagen diesel situation that is currently going on, and although we have tried to provide as many answers as we have been able to, the truth is that we don’t really have many answers at this point. A lot of the issues are still being ironed out, and solutions are currently in the works, but as they have not been finalized, those potential solutions have not been shared with any of the dealerships…


Added by Bradley Paschal on September 28, 2015 at 11:01am — 1 Comment

Social Media Is Becoming a Prime Customer Service Center

Today’s consumers look to social media as a prime way to reach out to businesses for customer service needs. From requesting help with a problem, to simple answers to product questions, many consumers take to platforms such as Twitter and Facebook.


Recently, Facebook upped the ante for…


Added by sara callahan on September 28, 2015 at 7:00am — No Comments

Trade Cycle Infographic: Auto Industry Must Shorten Or SAAR Will Drop!

AutoAlert Study Highlights…


Added by Ralph Paglia on September 26, 2015 at 6:30pm — 1 Comment

Building Smarter Sales Advisors Will Increase Your Dealer’s Revenue

Today’s cars continue to become smarter as they “learn” and adapt to the behaviors of drivers. Cars “listen and learn” about the driver to provide the optimal driving experience.…


Added by Anne Fleming on September 16, 2015 at 9:30am — No Comments

Do you care?

Start Caring Today

Your marketing needs to be consistent to make a sale. With every new offer, sale, and promotion, your marketing must feel the same throughout. Get all the details this week on…


Added by Paul Potratz on September 25, 2015 at 12:30pm — No Comments

Successful Communication for Dealerships

Communication Strategies for Bridging the Generation Gap

Communicating with customers is a constantly changing endeavor for car dealerships. Every few years, more generations are added to your potential car-buyer pool, and your team is tasked with coming up with ways to effectively communicate to a multi-generational market. Keeping up with the younger…


Added by Joseph Little on September 25, 2015 at 7:25am — No Comments

Twitter’s Impact on Car Buyers

Last year, Twitter partnered with the data firm Datalogix to study Twitter’s influence on sales transactions in the car industry. Twitter provided Datalogix with all the data they had about brand, dealership and consumer Twitter accounts. Datalogix then paired actual vehicle purchases by cross-referencing…


Added by Paul Moran on September 25, 2015 at 6:00am — No Comments

This Week in Social Media With @SeeKristinTweet

Social Update for the week of September 21st

Signal for Facebook and Instagram

News junkies, you’re in for a treat.  Facebook recently introduced Signal for Facebook and Instagram, a free and easy way to make Facebook a part of your news-gathering process. Signal offers users the…


Added by Joseph Little on September 24, 2015 at 3:30pm — No Comments

How Big Data is Keeping Dangerous Vehicles Off the Road [Infographic]

big data car

How Big Data is Keeping Dangerous Vehicles Off the Road [Infographic]

In 2014, vehicle recalls hit a…


Added by Michael Meyers on September 24, 2015 at 12:30pm — No Comments

5 Reasons to Attend Digital Dealer 19

  1. 2016 Digital Trends

Hosted FOR dealers, WITH dealers, this Keynote Panel will feature leaders from some of the most progressive dealer groups across the country and also include technology frontrunners like Google and Facebook. Moderated by our very own PureCars CEO…


Added by Lindsay Kwaselow on September 24, 2015 at 7:30am — 1 Comment

A Huge Move Could Lead To Increased Loyalty & Sales

In an unprecedented move, AutoNation CEO Mike Jackson recently announced that AutoNation will no longer sell any vehicle with an open recall – new or used. According to Automotive News, this…


Added by Chris Miller on September 24, 2015 at 5:30am — No Comments

4 Steps to Increase Unique Visitors, Leads, and Test Drives with Live Chat During the Slower Months

Albert Einstein once said, “Life is like riding a bicycle. To keep your balance, you must keep moving.”

In the typically slower months of the car business between October and December, your dealership may feel like there is no possible way for your sales and service appointments to keep coming in. You may be saying things like, “That’s just the way it…


Added by Rebecca Kon on September 23, 2015 at 12:43pm — No Comments

My Accountability Secrets Along with a Results-Driven Report for Your Use

As a dealership manager it can be difficult to get participation and buy-in from your team. During my many years as a general manager, I found that one of the simplest and most effective ways to get a team to work towards a common goal is through accountability. Accountability (when managed lightly) can create…


Added by Joe Orr on September 23, 2015 at 4:30am — No Comments

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