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All ADM Member Blog Posts (9,434)

Take 60:The Dealership Experience Challenge

60 Ways to Upgrade Your Dealership’s Customer Experien

Here’s the challenge: we dare you to incorporate all 60 of these dealership improvement efforts into your store in the next month. Post in the comments and let us know which ones you’ve incorporated, and also chime in with your own ideas for improvement.


1.     Make name tags mandatory for every employee (real names or fun nicknames)

2.     SNUGGIES. Keep branded snuggies…


Added by CDK Global on May 18, 2011 at 4:02pm — No Comments

SMBs Turn to Social Before Search

Social media is the top online marketing channel for small businesses after company websites…


Added by TERRY GIBSON on May 18, 2011 at 1:27pm — No Comments

Adventures in Automotive Sales

This is humorous outlook on how some Car buyers can actually feel. I came across this Video and found it very useful and funny . Certainly applies to the industry . Some of you may relate or possibly have encountered situations like this.


Added by Julia Spivak on May 17, 2011 at 7:43pm — No Comments

Fixed Ops Marketing Plan...Do you have one?


Added by Liz Krewson on May 17, 2011 at 8:42am — No Comments

Automotive Marketing to Women

Stephanie Young, Vice President of Business Development for The Manus Group, a premier provider of strategic sales force training, corporate leadership development and automotive and corporate recruiting services, posted an interesting entry on the…


Added by Amanda Meuwissen on May 17, 2011 at 8:17am — 2 Comments

Effective Audience Targeting Leads to Bigger Display Budgets

Effective Audience Targeting Leads to Bigger Display Budgets

Agencies, advertisers win additional display budget based on audience targeting effectiveness,…


Added by Ralph Paglia on May 16, 2011 at 11:30am — No Comments

Do Women Bloggers Want to Work with Your Dealership?

Do Women Bloggers Want to Work with Your Dealership and Automotive Brands?

Automotive Marketers must be aware of blogger expectations to foster good…


Added by Ralph Paglia on May 16, 2011 at 7:00am — 6 Comments


Are you still debating whether to employ text messaging in your eLead response process?  This story may get you off the fence.


One day a couple weeks ago, as I do most days, I was sitting in a General Manager’s office reviewing his store’s recent mystery shop. 


When I told him the Lead Response Time (LRT) was a disappointing 5 hours 36 minutes he immediately went to his CRM to verify.  To my surprise, the CRM said the response time was 41…


Added by Trace Ordiway on May 15, 2011 at 5:37pm — 2 Comments

QR Codes in Automotive Print Advertising - 8 Week Real World Results

A full eight (8) week review  with data to support a continuation of our QR code(s) in print advertising.

After three weeks of what I considered to be decent results from my previous post, I decided to change things…


Added by Steve Camp on May 14, 2011 at 4:53pm — 8 Comments

Automotive News Finance and Insurance Week June 7, 8 and 9, 2011


Added by Ralph Paglia on May 14, 2011 at 1:02am — No Comments

Did Friggatriskaidekaphobia Prevent Auto Sales on Friday?

Did Friggatriskaidekaphobia Prevent Auto Sales on Friday?


Friggatriskaidekaphobia, one of several terms for "Fear of Friday the 13th," stirs up all…


Added by Ralph Paglia on May 13, 2011 at 7:05pm — No Comments

Automotive Internship Program Starts on May 25th

I want to invite all ADM members to consider investing in a summer intern that you can utilize over the coming years.  On May 25th, the Automotive Internship Program (AIP) will start.  The program is an inexpensive way to train an intern or an existing employee on important digital marketing…


Added by Brian Pasch on May 13, 2011 at 4:00pm — 4 Comments

Toyota, I Love You. Goodbye

Toyota, I Love…

Added by Ralph Paglia on May 13, 2011 at 9:30am — No Comments

Toyota -- That Clingy Girlfriend...

 A great column in this week's Fortune magazine, Toyota, I Love You. Goodbye. by Stanley Bing recounts how Toyota has become that annoyingly obsessive and clingy girlfriend in its relationships with its customers.

I've long maintained customers really don't want a relationship with the dealer and Bing's column highlights the danger of an automaker or dealer when they assume…


Added by Cliff Banks on May 13, 2011 at 8:27am — No Comments

Buy Mail Direct and Wounded Warrior Project Partner on National Campaign

(Sacramento, CA May, 2011) – Buy Mail Direct Inc. announced today a National fundraising partnership with the Wounded Warrior Project (WWP).

“Test Drives For Wounded Warrior Project” is a digital/traditional marketing event that brings car shoppers and car dealerships together to raise funds for the wounded Warrior Project and sell new and pre-owned vehicles.

The program kicks off today in all 50 states and the first… Continue

Added by Todd Vowell on May 12, 2011 at 4:44pm — No Comments

John Holt Announcement on ADP, BZ Results and Cobalt Unified Platform

The Road Ahead - Newsletter
  May 10, 2011  

Added by Ralph Paglia on May 12, 2011 at 9:16am — No Comments

Mobile Apps and SEO

Many business owners have heard about

the magic that mobile applications can create for growing benefits. They have an understanding of how the application works – users with iPhones or Android devices download the apps and install them, and they can use the options to find out more about a company or access services from the app. People can also use the apps to contact the company or forward the information to a friend. The question that most intuitive business owners want to ask is,…


Added by Dmitriy Goroshin on May 11, 2011 at 4:18pm — No Comments

Strategy For Brands Impacted By Japan Nuclear Crisis

The May 9th issue Automotive News opens with a story about the reversal of fortunes for the Detroit 3 compared to the state of US automotive manufacturers five years ago.  According to Automotive News :


"Toyota and Nissan expect to lose money for the next 6 months.  Honda says it will suspend June and July dealer orders for vehicles built in Japan."


The impact of the Tsunami on critical car components and factories…


Added by Brian Pasch on May 11, 2011 at 2:00pm — No Comments

The Digital World of Millennials

Young adults are the most connected consumers…


Added by TERRY GIBSON on May 11, 2011 at 8:30am — No Comments

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