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All ADM Member Blog Posts (10,105)

Social Media 2011: Social Is The New Normal

The State Of Social Media 2011: Social Is The New Normal

written by BRIAN SOLIS

This blog was written by Brian Solis, a member of the Fast Company expert blogging community and expresses that expert's views alone.…

Added by Ralph Paglia on October 19, 2011 at 3:24pm — No Comments

GM response time and Quality of leads

I am fairly new to being an internet manager and I am getting kind of frustrated with the Response time i have been getting knowing that every time i get a lead i do answer it with in minutes it is put in my CRM tool or mail box. The store that i am currently at just started there internet department so its my job to make it a success now i have sold vehicles for 3 years and had great rapport and succes selling so i was finally promoted to Internet Manager but... im a one man band and as…


Added by Zane Walker on October 19, 2011 at 3:23pm — 2 Comments

HIRE THE WINNERS; New Features Included With The Car Sales Simulator Automotive Hiring and Screening Technology

HIRE THE WINNERS; The Car Sales Simulator Automotive Hiring and Screening Technology


1)    Starting today – Whoever’s email is set up in your accounts will receive, via email, the “Results Page” from the Executive Summary as soon as the applicant finishes the simulation. WOW REAL TIME!!!  The Subject Line will be:  “The Car…


Added by Ralph Paglia on October 19, 2011 at 11:23am — No Comments

Car Buyers Jumping Into Market, Demand Will Be Greater Than Broader Economic Indicators

Dataium ASI Index: Car Buyers Jumping Into Market, Demand Will Be Greater Than Broader Economic Indicators.

The Dataium Automotive…


Added by Ralph Paglia on October 19, 2011 at 10:30am — No Comments

How Car Dealers Can Benefit from Search Engine Optimization (SEO)

What is SEO and How Does it Boost Website Visibility?

Search engine optimization is arguably the single most important aspect of website-based Internet marketing. Many if not most people start their searches online with popular and relevant keywords. The higher and more frequently your website ranks on search engines for these keywords, the more visitors your site will receive. SEO is the practice of improving your website’s ranking by optimizing it for both…


Added by Mina K. on October 19, 2011 at 9:45am — No Comments

Digital Dealer Webinar with Joe Webb and Tim James TOMORROW!

Make sure to…


Added by Arnold Tijerina on October 19, 2011 at 6:43am — No Comments

DMEautomotive Makes Customer Loyalty Easy for Dealerships

New ‘card-free’ program eliminates usual loyalty program hassles with turnkey process that allows dealers to focus on selling, rather than implementation


Daytona Beach, FL -- October 19, 2011 – DMEautomotive, the industry leader in science-based, results-driven automotive marketing, today announced a new affordable “card-free” customer loyalty program for auto dealerships designed to eliminate the usual…


Added by Crystal Hartwell on October 19, 2011 at 5:34am — No Comments

Quantcast Audience Targeting for Automotive

Quantcast Audience


Identify and convert in-market car buyers.…

Added by Ralph Paglia on October 18, 2011 at 12:10pm — No Comments

Drive Time Selects Inilex as GPS Solutions Provider


Drive Time Selects Inilex as GPS Solutions Provider


Phoenix, AZ – October 18, 2011 – Drive Time, the nation's largest dealership with 89 locations specializing in selling and financing used cars to customers with less-than-perfect credit, today announced it has selected Inilex as its supplier of GPS-based vehicle tracking and recovery solutions.


“We look…


Added by sara callahan on October 18, 2011 at 11:53am — No Comments

The Single Most Important Thing to Keep in Mind About Automotive Social Media


Over the last several months, really since speaking at the Digital Marketing Strategies Conference in Napa Valley earlier this year, one of the themes that we've been focused on is this:

"What happens on your Facebook, Twitter, and other social media pages is not nearly as important as what happens on other people's Facebook, Twitter, and social media pages."

Every few months I…


Added by J.D. Rucker on October 18, 2011 at 11:18am — 13 Comments

6 Simple Commission Ideas for Improving Customer Retention

As the economy has continued to fluctuate almost constantly, businesses have been forced to adapt processes and strategies to fit changing economic demands. One of the biggest changes in the automotive industry is that dealers are no longer able to wait for customers to come to them. Dealerships need to ensure that their sales teams are prepared to first find the sales.

Sales people will generally focus on the processes that deliver the dollars, and these processes have changed.…


Added by Mike Gorun on October 18, 2011 at 10:51am — No Comments

Why Used Car Departments Should Pay “Door Rate” for Service

It’s a generally accepted practice in the auto retail business: the service department offers the used car department discounted rates. Doing so keeps the recon cost of the vehicle low, which makes the resulting margin and gross higher.

But does it really? I would argue that dealerships as a whole would reap more profit if the service department charges the used car department “door rate.” How so?

First of all, the used car department is a high volume customer. Think of all the…


Added by Mike Esposito on October 18, 2011 at 10:25am — No Comments

2012 Trend Toward Fuel-Efficient Compacts

As we are in the midst of the 2012 model year, some all new models are now on the market along with several redesigns, one such new model being the Chevrolet Sonic. It seems this fresh new vehicle is trying to steal some thunder from the Ford Fiesta campaigning method by using social media and appealing to a younger…


Added by Amanda Meuwissen on October 18, 2011 at 9:27am — No Comments

Fighting for the American Dream - Grand Theft Auto

Grand Theft Auto – How Citizens Fought for the American Dream


May 14 and 15, 2009 – two days in which Chrysler and General Motors, with the help of the government, literally stole the life’s work from nearly 2,000 business owners.


Two years later, the history from the dealers’ perspective of those days are hitting the bookstores. And they are must reads for anyone associated with the automotive retail…


Added by Cliff Banks on October 18, 2011 at 7:30am — No Comments

J. D. Power and Associates Automotive Internet Roundtable Speakers


I attended the 2011 J. D. Power and Associates Automotive Internet Roundtable and found the information delivered to be data driven, high value and based on thorough market research. The three day event featured an excellent line-up of speakers and panelists, which included the following marketing and…


Added by Ralph Paglia on October 18, 2011 at 7:15am — No Comments

The Process Is The Process

When you are working a deal, how do you direct your sales people?  Do you insist they follow your steps to the sale?  Regardless of whether you have 8, 10 or even 12 steps, you have a specific process to increase the chances of success in selling and retaining that customer for a long time.  So, why don't you do that when…


Added by John Fuhrman on October 18, 2011 at 6:52am — No Comments

CAR-Research XRM Appoints Patrick Kelly as President & COO


Houston, Texas, October 18, 2011CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, today announced the appointment of…


Added by sara callahan on October 18, 2011 at 6:22am — No Comments Continues to Invest in VinSolutions - The Leading Software Solutions Package for Dealers |

ATLANTA and OVERLAND PARK, Kan., Oct. 17, 2011 /PRNewswire/ -- Since acquired VinSolutions in June of this year, it has made a number of investments in the company to ensure it maintains its position as the leading software solutions package for dealers.


VinSolutions operates as a subsidiary of, and the two businesses continue to collaborate on methods of infusing value into both companies and their customers. There are multiple areas that…


Added by Joseph Little on October 17, 2011 at 4:43pm — No Comments

Service Lane Healthcare – Taking the “VITALS”

Every single time you go to the Doctor’s office, it happens.


They take your “vitals”


They check your pulse, your temperature, your blood pressure and they weigh you.


Your vitals are an indication of how your body is doing…


Added by Jim Kristoff on October 17, 2011 at 10:28am — 6 Comments

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