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All ADM Member Blog Posts (11,670)

Are you executing your processes???

Are you executing your processes???


How can you make sure that the processes you have throughout the dealership are executed every time….. and with every customer?

This has been and still remains one of the toughest things to get accomplished in the…


Added by Jim Kristoff on October 8, 2012 at 5:16pm — 1 Comment

From the Trenches - Ethics are for Kids!


Ethics: The rules or standards governing the conduct of a person or the conduct of the members of a profession.



Added by Tom Gorham on October 8, 2012 at 4:30pm — 20 Comments

Are Your Marketing Priorities Aligned With What Google Analytics Says Is Important?

I am a vocal advocate for leveraging Google Analytics to guide a dealership's online marketing strategy.  Despite my pleas, a small percentage of dealer operators have a consistent process for analyzing Google Analytics data every month to spot trends or to prioritize marketing investments.

So I thought that I would write a few articles that utilize Google Analytics data charts to show hungry automotive marketing professionals and dealer operators how to leverage this great…


Added by Brian Pasch on October 8, 2012 at 12:36pm — 6 Comments

J.D. Power 2012 AutoShopper Study Shows Car Buyers Using Mobile Devices At Increasing Rates

2012 New Autoshopper Study Shows Continued Evolution of Car Buyers Using Web Access Devices


J.D. Power and Associates Reports:…


Added by Ralph Paglia on October 8, 2012 at 11:30am — No Comments

Affordable Care Act Guidance Issued for Employers

This new guidance was posted on August 31, 2012 by the IRS, in collaboration with the Department of Treasury, Department of Labor, and Department of Health and Human Services (HHS). The guidance explains how employers can use a moving average to determine the status of full time employees, and answers questions employers might have about handling automatic enrollment of new employees, employer shared responsibility, and the 90-day limitation on waiting periods. The guidance provided by the…


Added by Patric Timmermans on October 8, 2012 at 11:00am — No Comments

Are F Bombs Exploding On Your Showroom Floor?

I’m not really sure when the first time was that I heard somebody curse or that I even knew that it was a curse word at the time. I assume the first time I probably cursed myself was sometime in my teens, all the knuckleheads I hung around with did so of course I didn’t want to be odd man out… that's…


Added by Craig Lockerd on October 8, 2012 at 9:00am — 14 Comments

AutoUSA Welcomes Dealership Internet Sales & Marketing Experts as Panelists for Digital Dealer 13 Workshop

Fort Lauderdale, FL – October 8th, 2012— AutoUSA Internet Sales Solutions ( announced today the addition of five panelists to their scheduled workshop at the 13th Digital Dealer Conference & Exposition. Phil DuPree and Josh Vajda will present and moderate “The Five Things in Common That Successful Internet Departments Share” on Tuesday, October 23rd at 3:30 p.m. The panelists, all…


Added by Holly Forsberg on October 8, 2012 at 8:02am — No Comments

Mark Conner of Lithia Motors Selected to Present at the 2012 DrivingSales Executive Summit

Conner’s presentation “Close the Dealer ‘App Gap’” joins an agenda that also includes Billy Beane of ‘Moneyball’ fame, Facebook, and Google


Medford, OR – October 8, 2012 – Mark Conner, assistant vice president of Marketing for Lithia Motors, Inc. has been selected to present at the fourth annual DrivingSales Executive Summit (DSES), the most authoritative…


Added by Crystal Hartwell on October 8, 2012 at 5:50am — No Comments

Finalists announced for the DrivingSales 2012 Dealer Best Idea Award

Award recognizes the most innovative auto dealership strategies of 2012; Finalists include Daniel Boismier, Alan Krutsch, Wendy Lowen, Matthew Smith, and Bryan Wilson


Salt Lake City, Utah – October 8, 2012DrivingSales today announced that five auto dealer finalists have been selected for the 2012 DrivingSales Dealer Best Idea Awards. The awards…


Added by Crystal Hartwell on October 8, 2012 at 5:30am — No Comments

Yuck! Housekeeping Regulations for Dealers that You Just Have to Know

KPA's team lead from Austin Texas, Amanda Rawls will present Thursday's webinar about auto dealer housekeeping regulations. Go Amanda!

Added by Patric Timmermans on October 7, 2012 at 12:47pm — No Comments

Demand GPS on Your Mobile Site and App Directions Feature

There's something missing on most automotive mobile websites and apps. Everyone has "Get Directions". Most attach to the device mapping app to allow for navigation, though some still rely on sending people directly to Google maps, not…


Added by J.D. Rucker on October 7, 2012 at 11:30am — 1 Comment

Wall Clutter and Pushy Sales Efforts Discourage Customers from Liking Dealer Facebook Pages

Excessive Frequency of Posts, Fear of Unwanted Contact by Sales People Discourage Car Dealership Likes On Facebook



Added by Ralph Paglia on October 7, 2012 at 9:30am — No Comments

A Message from Stan Sher To Get Inspired Through Excitement

A message from Stan Sher, the founder of Dealer eTraining and Stan Sher Consulting.  The story and explanation of the message is to let you know that the only way you can continue to grow and be the best is by simply getting excited.  Create opportunities through learning, trying new things, and avoiding being stale at all costs.  Your craft will continue to be fun.…


Added by Stan Sher on October 6, 2012 at 9:00pm — No Comments

Stan Sher Thank you Message to Grant Cardone

Stan Sher of Stan Sher Consulting and Dealer eTraining would like to give a shout out "Thank You" message to the one and only Grant Cardone.  Stan is sporting Cardone posters and gear in order to stay motivated.  The goal is to 10X all actions.…


Added by Stan Sher on October 6, 2012 at 8:30pm — No Comments

Daily Dealer Engagement Tips – 10/6/2012

Engagement is everything! If your online community is not engaging you, they aren’t seeing your message. I went into a lot more detail in a recent blog post that I wrote entitled “Car Dealers Are Not the Kardashians”.

One note before I begin, having a lot of Facebook likes is great but having quality LOCAL likes is so much more important. A lot of what I will talk about will be general tips but take them and put a local twist whenever possible. Find topics that people in your community…


Added by Rob Hagen on October 6, 2012 at 6:17am — No Comments

Internet Sales 20 Group Thank You Higher Gear

Stan Sher of Dealer eTraining and co-host of Internet Sales 20 Group in Chicago October 23-25, 2012 wants to personally thank Higher Gear Group for being our title sponsor.  Robert Gruen, the founder of Higher Gear Group will also be speaking at this event.…


Added by Stan Sher on October 6, 2012 at 3:00am — No Comments

Top Ten Blogs And News For Auto Dealers: October 1-5

The most trusted name in live chat brings the top ten blogs and auto news stories right to you! We monitor industry trends, current events and the auto dealer community every week to bring you the top ten blogs and automotive stories from around the globe. In this weekly edition – Facebook hits a billion users, a presidential debate, and social media from…


Added by Stephen Jackson on October 5, 2012 at 1:30pm — No Comments

How to Prevent Employee Fraud and Theft

Your auto dealership spends thousands of dollars on external security, in purchasing alarms, special lighting fixtures, and in some cases, having experts come in and design or change showrooms and inventory arrangements to prevent theft. If a prospective customer enters your dealership, he or she can shoplift, but how much? Certainly they can't pilferage as much as a manager, sales person, or administrator.

Added by Patric Timmermans on October 5, 2012 at 12:30pm — No Comments

Carsdirect Invites You To The 2012 Automotive Internet Sales 20 Group In Chicago October 23-25

Carsdirect Invites You To The 2012 Automotive Internet Sales 20 Group In Chicago October 23-35

Carsdirect is sponsoring and speaking at this 20 group... You don't want to miss this event!…


Added by Stan Sher on October 5, 2012 at 12:30pm — No Comments

30 Car Guy - Robert Weisman Talks About The Internet Sales 20 Group in Chicago - Automotive Sales

30 Car Guy - Robert Weisman Talks About The Internet Sales 20 Group in Chicago - Automotive Sales

Robert Wiesman talks about why the Internet Sales 20 Group is the BETTER Choice over the Digital Dealer 13 event in Las Vegas…


Added by Stan Sher on October 5, 2012 at 12:30pm — No Comments

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