Professional Community for Car Dealers, Automotive Marketers and Sales Managers
My ActivEngage Chat Story highlights the successes of automotive dealers using ActivEngage automotive live chat. In this installment of the My Chat Story series, Russell Blackstone of Hewlett VW tells his story of how ActivEngage automotive live chat on his dealership website helped an elderly customer in a difficult situation save time and money when shopping for a new car. What’s your chat story?…Continue
Added by Justin Braun on February 6, 2012 at 9:00am — No Comments
CLIFTON PARK, N.Y. – February 6 , 2012 – Booth #320, NADA 2012 Convention & Expo—Auto/Mate Dealership Systems (http://www.automate.com) announced today the introduction of Desk/Mate, an advanced F&I Desking System for auto dealers that is available as part of Auto/Mate’s dealership management system (DMS) software. Desk/Mate allows sales managers to easily compare multiple retail, lease and balloon payment options; as well as…Continue
Added by Holly Forsberg on February 6, 2012 at 8:17am — No Comments
There were a five noteworthy products that I discovered at NADA which have been awarded to PCG Spotlight Award for the 2012 Convention . I will be writing about all five products, and this article is the first in the five-part series.
The first PCG Spotlight Award Winner on my list was the new “Flex” website enhancements to Cobalt websites. The ADP booth was buzzing with activity and the Cobalt team was busy showing just how flexible their new…Continue
Auto dealers continued to generate profits from accessories sales in 2011; average dealership generated over $260,000 for the year, with 45% average gross profit margin
Added by Crystal Hartwell on February 4, 2012 at 7:15am — No Comments
NextGen Professional Automotive Sales and Service, is more than just making certain technologies available. Having all of the technology in the world will not help you when it comes to the human touch, communicating and connecting with customers in a way that not only builds commonality but gives the…Continue
Added by Glynn Rodean on February 4, 2012 at 6:01am — No Comments
DMEautomotive's "The Changing Service Loyalty Landscape" Reveals:
- Independent Shops Aren't Dealerships' Biggest Threat, Aftermarket Chains Are
- Dealer Loyalists Aren't the Highest-Value Service Customers
LAS VEGAS, Feb. 4, 2012 -- DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader, today released key findings at the 2012 NADA Convention from its forthcoming white paper, "The Changing…Continue
Added by Crystal Hartwell on February 4, 2012 at 5:00am — No Comments
Contact At Once! Ranked #1 in Dealer Satisfaction in Chat Provider Category for Second Year in a Row.
Contact At Once!, the dealer chat leader, is the recipient of the “Highest Rated” Chat Provider Award in the third annual DrivingSales Dealer Satisfaction Awards. For the second year in a row, Contact At Once! received the highest dealer satisfaction…Continue
Added by Aaron Hassen on February 3, 2012 at 11:00am — No Comments
Rockville, MD - February 3, 2012 - DealerOn Inc. is the recipient of a “Top Rated” Websites award in the third annual DrivingSales Dealer Satisfaction Awards, presented in conjunction with the 2012 National Automobile Dealers Association (NADA) Convention & Expo.
Added by Ali Amirrezvani on February 3, 2012 at 10:08am — No Comments
Referrals from CarFinance.com ensure dealer profits, with LTV ratios of up to 120%, and up to $2,000 for back-end products
Irvine, CA, February 3rd, 2012– CarFinance Capital LLC, a specialized provider of non-prime financing for auto dealers, today announced that it has expanded its dealership services to provide incremental customer referrals from…Continue
Added by Crystal Hartwell on February 3, 2012 at 9:23am — No Comments
Third annual awards recognize dealer satisfaction with services provided by vendors in over a dozen categories; Redesigned Vendor Ratings site launches
Las Vegas, NV – February 3, 2012 – The third annual DrivingSales Dealer Satisfaction Awards were presented today in conjunction with the 2012 National Automobile Dealers Association (NADA) Convention & Expo. The awards…Continue
Added by Crystal Hartwell on February 3, 2012 at 8:05am — No Comments
Added by Ralph Paglia on February 3, 2012 at 7:00am — No Comments
Product Monitors Shopper Activity and Serves Proactive Chat Greeting Relevant to the Automotive Shopper’s Activities.
Contact At Once!, the dealer chat software leader, and Dealer HD, an Automotive Website and Solutions Provider, today announced the immediate…Continue
Added by Aaron Hassen on February 3, 2012 at 4:49am — No Comments
Added by Ken Beam on February 2, 2012 at 3:37pm — No Comments
In the movie “Groundhog Day,” Bill Murray had to learn how to be a nice person and help other people (and genuinely mean it) before he won the girl and got his life on track. Only then could he escape the eternal blaring of the alarm clock that woke him up to re-live Groundhog Day, over and over and over…
Much like Bill Murray, many car dealers are also re-living Groundhog Day. Every day many dealers wake up determined to improve their bottom line. Cut costs. Increase profits.…Continue
Added by Mike Esposito on February 2, 2012 at 10:23am — No Comments
ClickMotive announced today that it has licensed Dataium’s advanced visitor recognition technology to enhance its visibility of consumer engagement on the websites it hosts for thousands of automotive dealerships. The agreement will provide ClickMotive with unprecedented analytics on what design, features and functionality drive optimum auto shopper online engagement and user conversion.
“Dataium provides us the ability to truly understand how our websites engage consumers in…Continue
Added by Bryce Evans on February 2, 2012 at 9:45am — No Comments
Adds live dealer chat to to video offerings.
Contact At Once!, the dealer chat software leader, and SiSTeR Technologies, the pioneer and thought leader of automated video rendering technology systems, today announced the integration of Contact At Once! dealer chat into SiSTeR’s dealer video products. Dealers who presently use Deluxe or Premium versions of Contact At Once! Dealer Edition packages and who use…Continue
Added by Aaron Hassen on February 2, 2012 at 9:20am — No Comments
Many dealerships focus their search engine optimization reporting on how well they are ranking for certain terms. As long as they show up on Page 1 of Google's search results, they are happy. While search engine page ranking is an important part of every dealership's online marketing efforts, what happens if your auto dealer website is showing up on page 1 for every keyword, but you aren't seeing any traffic?
Added by Ali Amirrezvani on February 2, 2012 at 7:47am — No Comments
Added by Andrew Myers on February 1, 2012 at 11:31am — No Comments
Take the poll!
Added by Ashley Poag on February 1, 2012 at 10:54am — No Comments