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All ADM Member Blog Posts (12,602)

This is Your “Why” Wake Up Call

Steve Hanson
by Steve Hanson, Sr. Manager of Performance Improvement Consulting

Differentiating Your Dealership with a Why Buy Message

Why is my sales volume down? Why is my service drive empty? Why did I lose that deal? These questions are sometimes easier to answer than…


Added by CDK Global on April 18, 2013 at 12:30pm — 6 Comments

There are Billions of Social Media Users, but…

Tons of People

… you should only care about the ones that can buy from you.

With global brands, it’s a different story, but when we’re talking about localized businesses trying to use social media to make an impact, the community itself is all that’s important. In fact, having too many fans outside of your market…


Added by J.D. Rucker on April 18, 2013 at 11:37am — No Comments

Being Different Without 'Differentiating' Like the Rest

Your dealership is great. Otherwise you wouldn’t work there, right?

But how do you show people how great the customer experience is, without ‘differentiating’ like the other guys?


Too often, I view dealership websites that say the same thing as everyone else, even if it may be true in their case.

‘Best service in (city), guaranteed.’

‘No one will beat our prices.’ 

‘Our staff are your neighbors, and provide unmatched customer…


Added by Will Michaelson on April 18, 2013 at 8:42am — No Comments

Half of these shoppers want to buy today but you didn't call them

Written by Mat Koenig CEO & Founder of KonigCo LLC.

Learn more at…


Added by Mathew Koenig on April 18, 2013 at 8:28am — No Comments

Using Text Messages In Service Provides Instant ROI

In today’s world where everyone is going 120mph, people are more interested in convenience than ever before. Is it because time is so limited in our hectic schedules or is it because we’ve become accustomed to taking the shortest route possible to achieve the same end result?  For example, when cooking…


Added by Richard Holland on April 18, 2013 at 8:19am — 1 Comment

With Increase In Cost Of Ownership, Does It Make More Sense To Lease?

AAA recently unveiled its 2013 annual study in the cost of ownership for the typical sedan, available at AAA’s “Your Driving Costs” study, which revealed a nearly 2% increase in the cost to own and operate a sedan in the U.S. This report must raise a few…


Added by John Sternal on April 18, 2013 at 7:32am — No Comments

She’s the apple of any marketer’s eye

By the time she’s 21, she will, like most of her girlfriends, control two-thirds of the consumer wealth in the U.S. according to a recent research study by Fleishman-Hillard Inc.

Furthermore, she will have the final say on all purchases as well as being the motivator of big ticket buys such as a new home, car and appliances – and that’s on top of her daily purchases of groceries, clothes and take-away food.

What does this mean for marketers and advertisers? It…


Added by charles bayer on April 17, 2013 at 8:00pm — No Comments

Mobile Technology & SMS Strategies For Lead Generation Pt. 1.

What is the single most cost effective way to get direct access to a consumer? If you said anything other than through a mobile device, then you are wrong. Mobile devices are proliferating at an exponential rate and nearly 40% of all Internet traffic now, is on a mobile device. Mobile marketing reached $2.7…


Added by David Schroeder on April 17, 2013 at 2:30pm — No Comments

Photo Enhancements for your dealerships!

Added by jason keo on April 17, 2013 at 10:00am — No Comments

DMEautomotive Announces Two Must-Attend Webinars: Powerful Dealership Information/Best Practices to Ensure Customer Loyalty for the Long Term


NADA University/DMEa Webinar: Success in a Changing Loyalty Landscape - April 24th-1pm EDT

DMEa Webinar: How to Launch the Ultimate Dealer App – April 25th - 2pm EDT


 Daytona Beach, FL–April 17, 2013 –…


Added by Crystal Hartwell on April 17, 2013 at 6:06am — No Comments

Making Sense of Your Marketing Metrics

In working with e–commerce directors (both inside and outside of the automotive industry) for the past several years, I have noted several similar patterns in how  internet marketers measure success.  Some focus on driving traffic to their site without looking at the source of the traffic to determine its value, while others focus solely on the number of leads they can provide to the sales department, regardless of quality or cost. Still others look directly…


Added by Peter Benson on April 16, 2013 at 1:18pm — No Comments

High Quality Customized Automotive Website Content Is Effectively Free

I've decided to write more frequently about Automotive SEO, after a brief period of silence.


Recent research on Organic Search rankings and collaboration with industry leaders brought to light a very interesting observation.    



Added by Brian Pasch on April 16, 2013 at 1:00pm — 3 Comments

Are You Leaving Money on the Table?

Added by Paul Potratz on April 16, 2013 at 12:18pm — No Comments

From the NCM Institute: 5 Mistakes Dealers Make With Their Owner Marketing and How to Avoid Them By: Russell Grant

Written By: Russell Grant

One of the best things about my job is the fact that I get to talk to so many owners, GMs, dealers, sales managers and service directors about their dealership’s owner marketing strategy. Or, in some cases, need for one. That’s when I find my work the most rewarding, when I’m speaking with dealers who are ready to reap the benefits of developing and implementing a strong, sustainable owner marketing strategy.

Because remember, there are only three ways…


Added by Garry House on April 16, 2013 at 7:23am — No Comments

Automotive Sales Training - Ten Tips for Winning in a Bad Economy

Unless you have been hiding in a cave somewhere, you have heard that the U.S. economy is doing poorly. Housing starts are down, the value of the dollar is down, car sales are down, real estate is down, retail is down, gas prices are up, food prices are up, bankruptcies are up and the sky is falling. What is a person to do?

1. Don't Drink the Cool Aid 

The news is…


Added by Mark Tewart on April 16, 2013 at 6:47am — No Comments

Building Up Employees’ Loyalty and Engagement: What I Like About You

When did you last share with someone important why you enjoy him or her? We’re fast to convey disappointment or dissatisfaction with others, but uplifting the attributes in them we like feels rather strange.

Yet when it comes to building loyalty, whether in customers, coworkers or…


Added by Mike Gorun on April 16, 2013 at 6:24am — No Comments

SHOWROOMING TREND: Aggressive Price Comparison Shopping Moves Beyond Automotive Retail

Mobile Device Empowered "Showrooming" Trend Drives Strategies Centered Around Price Competitiveness…


Added by Ralph Paglia on April 15, 2013 at 3:30pm — No Comments

Forget Ups and Close Like Crazy

I made a very prosperous living selling highline automobiles. My sales strategy made happy customers happier and because my sales were MSRP or better they made my boss quite happy too.


My strategy? I rarely took a showroom up.


Taking ups, as much as we love the rush of that pursuit, results in closing rates under 20%. You could be closing half or more if you prospect the right opportunities.


This kind of progressive selling is the future of…


Added by Jeff Cotton on April 15, 2013 at 2:30pm — No Comments

Retargeting Your Dealership Visitors With The Facebook Exchange

Watch Original How To Retarget Your Dealership Visitors Using Facebook

Facebook advertising for your dealership, It’s a great…


Added by Kevin McKillop on April 15, 2013 at 12:05pm — No Comments

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