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All ADM Member Blog Posts (10,199)

5 Reasons to Attend Digital Dealer 19

  1. 2016 Digital Trends

Hosted FOR dealers, WITH dealers, this Keynote Panel will feature leaders from some of the most progressive dealer groups across the country and also include technology frontrunners like Google and Facebook. Moderated by our very own PureCars CEO…


Added by Lindsay Kwaselow on September 24, 2015 at 7:30am — 1 Comment

A Huge Move Could Lead To Increased Loyalty & Sales

In an unprecedented move, AutoNation CEO Mike Jackson recently announced that AutoNation will no longer sell any vehicle with an open recall – new or used. According to Automotive News, this…


Added by Chris Miller on September 24, 2015 at 5:30am — No Comments

4 Steps to Increase Unique Visitors, Leads, and Test Drives with Live Chat During the Slower Months

Albert Einstein once said, “Life is like riding a bicycle. To keep your balance, you must keep moving.”

In the typically slower months of the car business between October and December, your dealership may feel like there is no possible way for your sales and service appointments to keep coming in. You may be saying things like, “That’s just the way it…


Added by Rebecca Kon on September 23, 2015 at 12:43pm — No Comments

My Accountability Secrets Along with a Results-Driven Report for Your Use

As a dealership manager it can be difficult to get participation and buy-in from your team. During my many years as a general manager, I found that one of the simplest and most effective ways to get a team to work towards a common goal is through accountability. Accountability (when managed lightly) can create…


Added by Joe Orr on September 23, 2015 at 4:30am — No Comments

A Recipe for Connecting Hispanic Consumers to Your Dealership

Receta for a Relationship: 5 Special Ingredients to Help You Connect With Hispanic Consumers

As marketers, we are often guilty of planning, thinking, structuring—and then planning some more.  After all, it’s part of our jobs to analyze the consumer market and deliver targeted messaging in a way that will effectively resonate with a specific audience.  But…


Added by Joseph Little on September 22, 2015 at 2:54pm — No Comments

6 Principles to Make Money

There's No Such Thing as Easy Money (But Here's How to Make Money)

Making money: it's easy when times are good. But what do you do when times are tough? I've helped many dealer principals pull out ahead when times look tough. This week on Think Tank Tuesday, here's the 6 principles to make money.…


Added by Paul Potratz on September 22, 2015 at 2:09pm — No Comments


Black Book’s latest white paper shows how lenders should be using collateral and residuals in the underwriting process. The paper, authored by Black Book’s Lender Solutions division, is titled “Vision 20/20: Using Residuals To Spot Portfolio Growth Opportunity” and can be downloaded for free by clicking here.

The paper illustrates the importance of how collateral and residuals can help lenders manage risk levels…


Added by Black Book on September 22, 2015 at 10:05am — No Comments

Largest Truck Depreciation Since 2014

Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to download the full report.


In analyzing this past week’s market activity, Black Book is noticing that depreciation is picking up across the board for both cars and trucks. Especially for trucks, the average depreciation last week changed -0.46%, the…


Added by Black Book on September 22, 2015 at 9:59am — 1 Comment

Dealer Car Search to Offer CarStory® Market Reports to Network of 5,000 Dealers


Reports deliver direct engagement on VDPs, reducing lead leakage from dealer websites


Austin, Texas – September 22, 2015 – CarStory, the industry’s largest provider of search and inventory data and analytics on used vehicles, today announced that Dealer Car Search is making Inline CarStory Market…


Added by Crystal Hartwell on September 22, 2015 at 9:46am — No Comments

Six ways online dating validates live chat

Unless you are selling cars out of a cave in the Sierra Nevadas, you know that virtually everyone does some or all of their car shopping online. A well-structured live chat is the most effective way to engage car shoppers and start the process, and if you’re not convinced of the potential, just take a look…


Added by Big Tom LaPointe on September 22, 2015 at 9:00am — 3 Comments

Driving Sales Executive Summit First Timer

I am seeing a lot of social media activity from automotive professionals being concerned about what to expect from the Driving Sales Executive Summit in Las Vegas next month. This post is a little bit different coming from since usually when I write about conferences I write from experiences. I have been…


Added by Stan Sher on September 21, 2015 at 2:20pm — 1 Comment

Using Gamification to Boost Business: Part II

Companies have been applying game-like elements to achieve business objectives for decades. Just look at the Solitaire application that Microsoft included in its release of Windows 3.0 to familiarize users with the innovative “click-and-drag” functions of the mouse. Because many businesses are uninformed about gamification, they may…


Added by Joseph Little on September 21, 2015 at 8:45am — 1 Comment

Cut Wimpy Words

Sticks and stones may break my bones, but words can never hurt me, right? Wrong. Weak, or, wimpy words are an epidemic that needs to be put to rest.

            Respect is something we all want to gain within our every day lives and within our professional lives. Eliminating any aspect that could take…


Added by Paul Potratz on September 19, 2015 at 4:30pm — No Comments

Celebrating the Aloha Spirit, From Our 'Ohana to Yours (and a Brief Tutorial on Hawaiian Values)

On September 15th, Auto/Mate Dealership Systems celebrated Hawaiian Day! Many of our employees tell me Hawaiian Day is one of their favorite company events. The day started out with myself and Ken Rock, Corporate Training Manager, wearing a grass skirt and "coconut shell" bra, greeting employees with…


Added by Mike Esposito on September 18, 2015 at 10:04am — No Comments

Day In The Life Of A Social Media Manger

We sat down recently with our Social Media Manager, Tori, to find out exactly how she spends her day. Does she spend it on her phone surfing Instagram and Pinterest? Or, is she busy helping to build a brand, researching trends and changes?

            When asked what she finds to be a best practice and…


Added by Paul Potratz on September 17, 2015 at 1:01pm — No Comments

Three Ways Connected Cars Will Impact the Automotive Industry

connected cars

Despite some recent negative press about security concerns, it’s safe to say that…


Added by Michael Meyers on September 17, 2015 at 10:37am — No Comments

What's Happening in Today's Auto Industry? (Pt. I)


Based on recent J.D. Power Automotive research, this year, the automotive industry is going to retail over 14,070,000 vehicle units, which is the second best retail sales performance…


Added by PowerDealer on September 16, 2015 at 11:00am — No Comments

Building Smarter Sales Advisors Will Increase Your Dealer’s Revenue

Today’s cars continue to become smarter as they “learn” and adapt to the behaviors of drivers. Cars “listen and learn” about the driver to provide the optimal driving experience.…


Added by Anne Fleming on September 16, 2015 at 9:30am — No Comments

Optimize Your Time

We as a society tend to focus on instant satisfaction and accomplishing your goals, or, workflow as quickly as possible. This becomes so much of our focus that we often don’t realize that what we are trying to optimize really only saves us milliseconds of our day. This holds true for many job roles, including…


Added by Paul Potratz on September 16, 2015 at 9:06am — No Comments

Want to Triple Recall Work in your Service Department?

Recall campaigns can easily be one of the most lucrative service opportunities. Sadly, however, most dealers only reach about a third of the potential recall customers in their area. This is because they simply comb through their DMS and any information received from the factory for owners in their PMA.…


Added by Chris Miller on September 16, 2015 at 5:30am — No Comments

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