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All ADM Member Blog Posts (11,476)


Influencer
Stan Sher, CEO of Dealer eTraining Speaking At The Internet Sales 20 Group In Chicago

Stan Sher, CEO and President of Dealer eTraining Speaking At The Internet Sales 20 Group In Chicago.  Stan had the honor of educating dealers on the importance of how to use Call Monitoring in solutions to avoid profit leaks as well as create in-house employee training sessions that inspire teams to improve their skills.  This was a powerful session.…

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Added by Stan Sher on November 2, 2012 at 9:30am — No Comments


Influencer
Safety Advisory: NHTSA Alerting Consumers to Dangers of Counterfeit Air Bags

Reminder of the alert from the Traffic Safety Agency posted on October 10: Traffic safety agency urges vehicle owners and repair professionals to use only certified, original equipment replacement parts



The U.S. Department of Transportation?s National Highway Traffic Safety Administration (NHTSA) has issued a consumer safety advisory to alert vehicle owners and repair professionals to the dangers of counterfeit air bags. NHTSA has become aware of a problem involving the sale of… Continue

Added by Patric Timmermans on November 2, 2012 at 8:03am — No Comments


Influencer
DMS

  I'm looking for a great DMS that will integrate with autosoft... Any Ideas where I should start?

Added by Clark Collins on November 2, 2012 at 7:30am — No Comments

Top Ten Blogs And News For Auto Dealers: Oct 29 – Nov 2

The most trusted name in live chat brings the top ten blogs and auto news stories right to you! We monitor industry trends, current events, and the auto dealer community every week to bring you the top ten blogs and automotive stories from around the globe. In…

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Added by Stephen Jackson on November 2, 2012 at 7:30am — No Comments


Influencer
Why I Use Buffer More Than Hootsuite

Hootsuite has been on a tear over the last year. They've picked up a bunch of agreements with the various social media sites. They have a hip interface and a good reputation for quality of service, uptime, and ease of use. I like Hootsuite and use it for many of our accounts, but it's not my primary social post scheduling tool.

I like…

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Added by J.D. Rucker on November 1, 2012 at 7:30pm — 8 Comments

Thank You To Everyone That Helped Make The Interent Sales 20 Group In Chicago a HUGE Success!

The Internet Sales 20 Group

Recently the Internet Sales 20 Group just concluded in…

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Added by Sean V. Bradley on November 1, 2012 at 2:30pm — 3 Comments

Are You Involving Fixed Operations In Your Chat Process?

This is a picture of some money.

If a vendor offered you all this cash, you wouldn’t refuse it, would you? But at ActivEngage, we find that some dealers are turning their nose up at big mounds of cash. We’re asking our friends to reconsider throwing…

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Added by Stephen Jackson on November 1, 2012 at 1:00pm — 1 Comment


Influencer
WHAT IF THIS WORKS

I am writing this from the airport in Manchester, NH as I head back to Wilmington, NC.  Hurricane Sandy has left her mark on the North Carolina Coast and is heading north for what forecasters think will be a huge event.  I'll be glad if I just make it home today.       Many of the homes up here are equipped with back up generators to handle loss of power issues.  Stores were selling out of extra water and batteries as folks prepared for the worst.  I think we can all agree this is just being…

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Added by John Fuhrman on November 1, 2012 at 10:40am — No Comments


Influencer
Commercial Piggy Back, Website almost FAIL

I have to admit when it comes to Trucks, I am a Chevy guy. It's not that I don't think the other companies are comparable. It's just how I grew up. 

With that said, I was excited to see the new "Chevy Truck Month" commercial. You know the one with the muddy handshake to close the deal. It's great! Problem is, I couldn't share the video because the Chevrolet Truck Month…

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Added by Shawn Case on November 1, 2012 at 10:00am — 1 Comment


Influencer
Google Declares Existing Web Metrics Obsolete: A Sea Change in Dealer Website Analytics

The 2012 Google Analytics Summit theme is “Next Generation Measurement”, and considering the bombshell Google dropped on day 1, it couldn’t be more fitting.…

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Added by Matthew Kolodziej on November 1, 2012 at 9:30am — 38 Comments

Who's Afraid of Virgina Woolf...and her bad review?

Why a Bad Review is GOOD and What to do with them!!!!

How many people have gotten a bad review? Yes you suck! There is somebody out there who’s going to say you suck. You don’t. You’re no better or no worse than the dealer, restaurant or hardware store down the street. I hope your better. But you are going to get a bad review. You cannot satisfy 100% of…

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Added by Aj Maida on November 1, 2012 at 9:00am — 9 Comments


Influencer
Are you making these innocent mistakes with your dealership reviews?

Are you unknowingly asking Google to delete your hard earned reviews? Are you possibly telling Yelp it’s OK to filter your 5 star reviews?

Believe it or not, what was once considered forward-thinking when it came to automotive review generation could now be construed as downright fraudulent thanks to new and harsher review…

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Added by CDK Global on November 1, 2012 at 8:30am — 3 Comments

Digital Fixed-Ops, Making The Case

Take a look at most dealership websites and you will notice that the vast majority of them are weighted heavily in favor of sales. In fact, if you take a look at their digital fixed-ops content you will notice that it accounts for about 5-15% of the websites real estate. Why do you think that is?

Take this statistic from…

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Added by David Johnson on November 1, 2012 at 7:50am — 14 Comments


Influencer
Do You Follow Up on Accidents ASAP? (Safety Culture Tip #3)

Even in the safest auto dealership, accidents happen. In fact, what happens in your dealership in the hours following an accident is an excellent test of your positive safety culture. Here are a few things to look for:



(1) Response within minutes, or within 24 hours.

(2) Timely notification of claims.

(3) A thorough, prompt approach to accident investigation.

(3) Investigations that focus on finding solutions, not just blaming employees.



Did you notice how… Continue

Added by Patric Timmermans on November 1, 2012 at 7:42am — No Comments


Influencer
Be Cautious With Google's Disavow Tool

No matter how hard you try you can’t control who is going to link to your website. Every site out there is going to have a few unsavory links that they want to get rid of, it’s a reality of building a website. Since Google came out with their Penguin update people have been scrambling to try to clean up…

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Added by Timothy Martell on November 1, 2012 at 6:30am — 5 Comments


Influencer
Content Wasn't Always King, But Now It Finally Is

For years, marketers and search engine optimization gurus have been preaching something. They've been telling the world that "content is king" and that if you put the right content on your website, that it will rank well. After all, who would deny the king, right?…

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Added by J.D. Rucker on October 31, 2012 at 10:00pm — 1 Comment


Influencer
Online advertising fails to enage consumers

Digital advertsing is not meeting the needs of consumers according to a new research report undertaken in the US.

Adobe in partnership with Edelmen Berland, a global market research firm surveyed a nationally…

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Added by charles bayer on October 31, 2012 at 8:59pm — 2 Comments

Do Hyundai Cars Suck? Is Hyundai A "Throw Away Car"? Robert Wiesman Answers Your Question(s)



http://www.robertwiesman.com

Do Hyundai Cars Suck? Is Hyundai A "Throw Away Car"? Robert Wiesman Answers Your Question(s)...

About Robert Wiesman

I believe in my product…
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Added by Sean V. Bradley on October 31, 2012 at 5:30pm — 7 Comments

BMW Marketing Communications: New Mobile Apps for BMW Dealership Employees

Latest BMW Marketing Communications: New Mobile Apps for BMW Dealership Employees 

ActiveHybrid drivers speak up.…
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Added by Ralph Paglia on October 31, 2012 at 1:33pm — No Comments


Influencer
Re-directs and SEO Best Practices

Hello and HAPPY HALLOWEEN ADM Community!

We are currently in the middle of adding Lincoln to our dealership brand and would love some feedback!…

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Added by Ashley Lopez on October 31, 2012 at 1:00pm — 17 Comments

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