Professional Community for Car Dealers, Automotive Marketers and Sales Managers
Prepping for a presentation on Call Center best practices and found a few questions that there are varied performance metrics measured...hoping to get some input from you Call Center/eCommerce Directors that may want to share.
1) How important is the 'empowerment' of the "BDC Director"? Especially with regard to input into the Floor Sales Process... what areas of opportunity lie in the…
The post-war generation known as the Baby Boomers has changed society in countless ways, from music to rules of social behavior. Now that their kids are adults and they are nearing or entering retirement, they’ve got enough money and leisure time to support their dream cars.
Added by Jim Fitzpatrick on August 28, 2012 at 10:22am — No Comments
I see a lot of Craigs List Dealer Ads & was just sitting back having my coffee & wondering, "Why would anyone pay to have Craigs List Ads posted?"............... I mean when you think about it, it kind of defeats the idea of "FREE" listings doesn`t it?????? Think about that.............
Here`s a sample of a Craigs Ad that I created in 5 minutes............... and it`s FREE......
Don`t be lazy boys & girls........... get a little…Continue
Pinterest and Instagram, the two new kids on the block. They are niche social networks each catering to a specific gap in the market and each are growing at exponential rates. We can expect Facebook and Twitter to remain the supreme social media leaders but these alternatives are growing in popularity very…Continue
Added by Timothy Martell on August 28, 2012 at 7:31am — No Comments
You know about the…Continue
Added by Jeffrey Schwartz on August 27, 2012 at 4:00pm — No Comments
The Dealer's Brand
You can have all the metrics down. You can know exactly what constitutes the bottom line but if social is…Continue
I recently had the privilege of attending the GM eSummit, where I attended workshops and presentations from the auto industry’s top minds – all focused on helping GM car dealers dominate the digital landscape. During the trip to Fort Worth, I met a ton of interesting people and learned a lot about the full range of web tools that dealers have access to. Without giving away the farm…Continue
FOR IMMEDIATE RELEASE
ALBANY, N.Y. – August 27th, 2012 – Auto/Mate Dealership Systems (www.automate.com) today announced it has relocated its headquarters from Clifton Park, New York to Albany, New York. The move is due to the company’s continued growth and need for a larger facility. Auto/Mate’s new address is 4 Airline Drive, Albany, New York, 12205.
“Our growth has accelerated in recent years and the new…Continue
Added by Holly Forsberg on August 27, 2012 at 9:34am — No Comments
FOR IMMEDIATE RELEASE
vAuto and AutoTrader.com’s Trade-in Marketplace™ Give Dealers More Power to Acquire Used Vehicle Inventory
OAK BROOK, IL – August 27, 2012 – AutoTrader.com and vAuto announce the integration of AutoTrader.com’s Trade-In Marketplace (TIM) into vAuto’s suite of inventory management tools. Integrating TIM with vAuto enables dealers to efficiently acquire more trade-ins and deliver a more market-transparent and customer-satisfying appraisal…Continue
Added by Ed Brooks on August 27, 2012 at 8:58am — No Comments
Here at Wikimotive, we love educated customers. Thatʼs why we put together this list, laying out the top five questions a business should ask any prospective SEO companybefore hiring them. It doesnʼt cover everything, but with these…Continue
Automotive News has picked up the disappearing Google Reviews story:
Has anyone heard of any local media picking up the story yet?
Users of Smaller Social Sites Share, Consume More Content
All dealership attendees will receive their Exhibitor Cash coupon book with over $10,000 in discounts when they check-in on September 5th. There will be over 50 companies in the Exhibit Hall and the Exhibitor Cash book will allow attendees to identify the right solutions for their dealership and lock in instant savings.
The coupons range from $200 - $2,500 off world class products and services. The…Continue
Eric and Apple Honda are a proud Dealer eTraining client.Continue
Added by Stan Sher on August 24, 2012 at 8:37pm — No Comments
Most dealerships have one or two guys/girls that get Tech, and they rely on them to get their CRM’s Email configurations setup for the rest of the Dealership.
Leveraging the VinSolutions Templates and merge fields our possibilities are endless, this tool has allowed our Dealerships to…Continue
Since social media marketing is heavily concentrated in the automotive industry, dealerships especially should give due attention to their Facebook presence. …Continue
Added by Kathleen Perley on August 24, 2012 at 10:30am — No Comments