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All ADM Member Blog Posts (10,244)

My Recommendation

My Recommendation

describe the image Courtesy of Insignia guest blogger Delia Passi, CEO of WomenCertified Inc., home to the Women’s Choice Award.To learn more about how you can get women to recommend your dealership, email Delia at…


Added by Ashley Poag on March 26, 2012 at 11:55am — No Comments

Could SEO Expert JD Rucker's Advice Have Unexpected Consequences?

My good friend and fellow SEO practitioner JD Rucker recently posted an example of how a dealer can leverage their content to attract social signals or votes for higher Google organic ranking.  


Since JD has a strong social media clout and followers, when he shares content on social syndication platforms like "", it generates significant traffic.  In the screen capture below, an example of a…


Added by Brian Pasch on March 26, 2012 at 11:30am — 5 Comments

Auto/Mate Announces DMS Central; A Dealership Management System Resource Blog for Auto Dealers

CLIFTON PARK, N.Y. – March 26, 2012 – Auto/Mate Dealership Systems ( today announced the launch of a new blog site called DMS Central, ( a dealership management system resource for auto dealers.  The blog site will offer content targeted towards dealership personnel who are current users of Auto/Mate’s DMS, and for those who are considering switching DMS…


Added by Holly Forsberg on March 26, 2012 at 9:31am — No Comments

Build Customer Loyalty by Hiring the Right People

Building customer loyalty comes down to one thing: Delighting customers. As I discussed in my last blog, we begin to delight customers by The Golden Rule: treat others the way you want to be treated.

At the re:member group, we know that a systematic approach to building customer loyalty works. Our Dealership programs yield an increase of service revenue by as much as 39 percent among Members and have increased sales by 7.5 percent. But I’ll be the first to admit that our Loyalty…


Added by Paul N. Long on March 26, 2012 at 8:57am — No Comments

Three Must-Have Gadgets For The Automotive Professional

Three Must-Have Gadgets For The Automotive Professional


I am always on the lookout for technology that will enable my clients to be more efficient and effective in selling to and servicing their customers. I am excited to share with you three of my current favorites, which will seriously enhance the way you and your dealership engage, intrigue,…


Added by Sean V. Bradley on March 26, 2012 at 7:52am — No Comments

SEO doesn't have to be Like a Box of Chocolates

Over the weekend I had an excellent conversation with a dealer who was weighing whether to invest more heavily in PPC advertising or to take the plunge into the world of SEO. She knew the stats and was well-aware that most clicks come from organic search (even noting that she, herself, could not…


Added by J.D. Rucker on March 25, 2012 at 9:00pm — 3 Comments

Soooooooo anyone out there a Cyber-Land using Video at their dealerships?? If not...... Why not????!~

Turn up your speakers and click any picture below to hear all about these deals!~


 Watch Ken Beam Show-n-Tell you all about this absolutely

 gorgeous 2009 Audi S5 Quattro Coupe at Douglas Infiniti

 in Summit New…

Added by Ken Beam on March 25, 2012 at 7:37am — No Comments

NADA Reports Record Profits for Car Dealers in 2011

NADA says Dealership profits hit record $785,855 in 2011

Average dealership profits in 2011 were the highest since the National Automobile…


Added by Ralph Paglia on March 25, 2012 at 7:30am — No Comments

The Death of the Used Car Manager

How valuable is a used car manager for a single point dealership?

In my recent travels I have started to see dealerships do away without a used car manager.  I am talking about dealerships that are selling between 70 and 100+ used cars per month.  In fact, it seems to be…


Added by Stan Sher on March 24, 2012 at 10:00am — 12 Comments

Are You Making Sure Your Customer Isn't Just a 'Hit and Run'?

If you’ve ever worked in retail sales, electronics or otherwise, you’ve probably seen my type walk through your store doors. The type who knows what they want, and will spend as little effort and time to get that product, before abruptly leaving. When I need to get something at an electronics store (maybe an auxiliary cable or that new video game I shouldn’t be wasting my money on), I head right for the item I need, grab it, and get out of the store as soon as I can.




Added by Will Michaelson on March 23, 2012 at 2:00pm — No Comments

R this and R that

R this and R that.  Which one is the right R for our Dealership?  If we concentrate on ROI, what do we lose in ROR? Is it possible to have too much focus on ROR?

Wait. I didn’t explain what I am talking about very well.  Ok.  ROI is referring to Return On Investment.  This “Investment” can be anything. Time, Money, Parts, Labor…anything.  And when we…


Added by Leonard Buchholz on March 23, 2012 at 7:30am — No Comments

Joe Castle | Speaker at Digital Dealer 12 | Turn your Dealership Upside Down! Create a Digital Dealership for Maximum Profit | Orlando 2012

Turn your Dealership Upside Down! Create a Digital Dealership for Maximum Profit

Turn your dealership from a ‘traditional structure’ to a ‘digital structure’ to meet the demands of the changing customer and dealership landscape




Added by Joseph Little on March 22, 2012 at 9:28am — No Comments

The Digital Edge Summit: Proven Strategies Your Dealership Can Implement NOW!

If you are in the Bay area or anywhere else in Northern California and you aren’t already planning on attending the Digital Edge Summit, Tuesday, March 27, 2012 at the San Francisco Marriott Union should be. 


Come join DealerOn and other leading companies (DrivingSales…


Added by Ali Amirrezvani on March 22, 2012 at 9:24am — No Comments

The Truth by Kathi Kruse - "Social Media & Fixed Ops: Your Hidden Gold Mine"

When it comes to education in the automotive industry, we often see a strong focus on new and used car sales. Those of us who have been in the car business for long enough realize that sales go up and down but fixed ops represents the true financial epicenter of a dealership's success.

This webinar by Kathi Kruse is an absolute winner. Set aside an hour today and learn how to be a superhero at your dealership whether you're an internet manager, a general manager, or anyone in the…


Added by J.D. Rucker on March 21, 2012 at 11:28pm — 3 Comments

Advice From a 30-Car Guy

Advice From a 30-Car Guy


People often ask me what is the most amount of units I sold on the showroom floor…? 33, that is the…


Added by Sean V. Bradley on March 21, 2012 at 8:44pm — No Comments

Funny Driving Laws

A friend of mine lives in Arizona and was recently telling me about the state’s Stupid Motorist Law. I thought it was pretty amusing and it made me wonder what other funny driving laws are on the books. These are just a few that I found and thought they would make for good comic…


Added by Josh Vajda on March 21, 2012 at 3:30pm — 1 Comment

Digital Marketing Services and Techniques That Excel In House

I recently read a post on why training dealers on SEO is not a waste of money and I’ve got to agree. As a member of a digital marketing team, I can see how having educated clients both makes my job easier and makes our strategy infinitely more effective. 

I’d like to…


Added by John Fraze on March 21, 2012 at 11:30am — 1 Comment

The Essentials at Digital Dealer 2012

We are closing in on the 12th Digital Dealer Conference & Exposition, April 3-5, at The Rosen Shingle Creek Resort in Orlando.  Will you be there?

The last conference in Las Vegas drew more than a thousand dealers and managers from almost every state and featured 94 workshops and more than 95 exhibitors.  With so much to see and do, we’ve narrowed down the must-see events at this year’s…


Added by Stephen Jackson on March 21, 2012 at 11:02am — No Comments

Change is in the air for SEO. What’s new?

Update: This piece about SEO components may help further this…


Added by J.D. Rucker on March 21, 2012 at 10:30am — 17 Comments

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