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December 2013 ADM Blog Posts (160)


Influencer
Camera Suggestion

We are looking to start taking our own photos and video in-house. I am Looking for a suggestion on a good inexpensive camera that will do the job. Are there any out…

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Added by Randy Cohen on December 27, 2013 at 11:36am — No Comments


Influencer
Influence Buyers before They’re Even Ready to Buy

These days the buying cycle for cars has evolved from a brief 72 hours to 45-90 days. This change allows buyers to do their own research. Buyers take their time to research their options, including new or used cars, brands, and dealerships. As an auto dealer focused on internet marketing, where does this leave you?

This is your opportunity to provide your potential buyers with information on the cars you have, secrets and tips to car buying, the difference between…

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Added by Rebecca Ward on December 27, 2013 at 10:30am — No Comments

The Right Way and The Wrong Way

During the analysis and evaluation we conduct prior to starting a training program the question of ethics and standard business practices we train on usually requires some explanation. In other words, Dealer Principals and General Managers want to hear from us that we conduct our training programs ethically and professionally.

If I were to stand in a room full of Dealer Principals and ask "Who in here believes that the best way to take care of a customer is to sell extra or un-needed…

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Added by Leonard Buchholz on December 27, 2013 at 10:06am — 1 Comment

Sending Mixed Messages? Now is a good time to review your scripts

Just 'being nice', isn't enough


Hopefully you were too busy enjoying the holidays this week to see the story about the McDonalds employee resource website that told its employees to lay off fast food, lest…

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Added by Big Tom LaPointe on December 27, 2013 at 9:00am — 1 Comment

Stop Being A Loser and Be A Leader

In my 30 years in the business, I have never seen such a lack of civility, leadership and professionalism in the automotive industry. You can find managers anywhere, but developing leaders is a much more challenging task. Managers are integral, but leaders are essential. It does not take character, guts or vision to manage things, but it takes all three to lead people.

 

Here are common characteristics I see quite often from managers in dealerships…

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Added by Mark Tewart on December 27, 2013 at 8:00am — No Comments

Yoast for SEO

I've written before about the benefits of using a plugin to boost your SEO on Wordpress. It's simply a game changer as far as SEO is concerned.

It can take a decent blogger with a modicum of SEO knowledge and bring them to the next level. It is one of…

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Added by Timothy Martell on December 26, 2013 at 6:00pm — No Comments


Influencer
Help Your Managers Manage

Unfortunately, with managing comes a certain amount of conflict. A recent global study noted that at least 85% of employees experience conflict. The majority of struggles include personality clashes, ego, poor performance, stress, and heavy workloads. The difficulty comes to managers who then have to make difficult decisions in terms of conflict management.

Help your managers manage by first determining what style of conflict management works best for each individual…

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Added by Rebecca Ward on December 26, 2013 at 10:30am — No Comments

The New Google Maps Experience





 …

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Added by CDK Global on December 26, 2013 at 9:30am — 5 Comments

Change More Than Your Calendar

The last quarter of the year rolls around and you begin to hear some common refrains:

  • "We are waiting until the first of the year"
  • "Starting in January I am going to..."
  • "We have to wait until spring when business picks up"
  • "The first of the year I am really going to get into it."

Here's the reality for most people who make these statements: The calendar is the only thing that changes.

If you are waiting for the calendar to change…

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Added by Mark Tewart on December 26, 2013 at 8:00am — No Comments

Search Marketing Trends for 2014

The excitement has been building for a little while now and we're finally here.

2013 was awesome for many of us on all three sides of the ball - dealers, vendors, and OEMs - and 2014 is trending towards being even better for many. On the other hand, the dangers popping up in many marketing disciplines are…

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Added by J.D. Rucker on December 26, 2013 at 3:00am — 9 Comments

Niche Expertise

SEO Niche

There's an interesting development brewing in the world of SEO. Of course by this point you've heard about Authorship (that's with a capital A thank you very much) and exactly what it means to Google, but it turns out it is going to go deeper than just slapping your name onto posts. Authorship is going to tie in with…

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Added by Timothy Martell on December 25, 2013 at 6:17pm — No Comments

Fire Your Advertising Agency

There is a startling way for most dealers to double their business – fire their advertising agencies. Dealerships spend an enormous amount of money on advertising for new customers. Unfortunately, often that money is wasted. The money is wasted because the agencies are strictly placing ad dollars in media and doing production. Often, the ad dollars are spent without any knowledge and use of direct response marketing, and the game plan that will be used towards keeping those…

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Added by Mark Tewart on December 25, 2013 at 8:00am — 1 Comment


Influencer
2014 SRT Viper TA and GTS Anodized Carbon Package for sale in Greenwich, Connecticut!

Anyone seen the new Special Edition 2014 SRT Viper GTS with the Anodized Carbon Package? 

The staff at Jeep Chrysler Dodge City just did a very good write up of the 2014 SRT Viper lineup which should be available at their Greenwich SRT Dealership shortly. 

I'm not sure how I feel about the special edition SRT Viper but I really do like the…

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Added by Jonathan Morales on December 24, 2013 at 9:00am — No Comments

Explode Your Sales Success

In the last several years, I have had a revelation about the art and science of sales. The answer to sales success is within all of us. The answer is simple but the key to unlock the answer is elusive.

 

If you were to go back to the late 1800s, the first formal sales training provided by the likes of J. Edward Douglas and others, you will find teaching geared toward techniques — tie-downs, inverted tie-downs, etc. For more than a century now, sales people have been trained…

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Added by Mark Tewart on December 24, 2013 at 8:00am — No Comments

What’s In Your Wallet – The Sequel

In the October 2013 edition of Dealer magazine, I examined a phenomenon that occurred last Christmas.

Partnering with luxury shopping site Gilt.com, Starbucks offered an ultra-exclusive…

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Added by Mike Gorun on December 24, 2013 at 5:00am — 6 Comments

Google and Bing Start Display Ad Testing



hailey
by Hailey L. Petway , Digital Advertising Analyst

In a move that went largely unnoticed last month, Google and Bing have…

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Added by CDK Global on December 23, 2013 at 12:15pm — No Comments

More Stability, Yet Active

Hello and welcome to this week’s edition of Beggs on the Used Car Market. I’m Ricky Beggs, Editorial Director at Black Book. We have completed the final full week of auction and market activity for 2013 as the final two weeks on the…

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Added by John Sternal on December 23, 2013 at 10:49am — No Comments


Influencer
Get Serious About Slip Trip and Fall Prevention

Dealerships are subject to a variety of safety risks; the largest being slips, trips, and falls. Statistics show that these accidents account for 15% of all accidental deaths and account for the majority of Worker’s Compensation related losses at most dealerships. Luckily, you can take preventative measures to lower your slip, trip, and fall risk significantly.

What are slips, trips, and falls exactly?

  • A slip is when a lack of traction and friction…
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Added by Rebecca Ward on December 23, 2013 at 10:30am — No Comments

The Champion Coach

Great managers view themselves as coaches more than managers. There is an old adage: “Lead people and manage things.” There is a fine line between creating and utilizing systems and processes and micromanaging details without emphasizing the power of personal interaction.

 

Good systems and processes should allow employees to raise their performance by giving them confidence in their direction and lessening the burden of the manager and coach from having to constantly inform…

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Added by Mark Tewart on December 23, 2013 at 8:00am — No Comments

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