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Veronica Dunford
  • Grapevine, TX
  • United States
  • DealerBuilt
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Veronica Dunford's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Veronica Dunford posted a blog post

May Your DMS Be Forever in Your Favor

This is my third and final blog in the series about what to look for when choosing a DMS. In this final part of the series, I cover three more areas to consider when investigating what should be a long-term relationship.1. Evaluate for the Future – When it…See More
Thursday
Veronica Dunford's blog post was featured

Selecting the Right DMS is Like a Marriage: 3 Features that Help Avoid a DMS Divorce

This is my second blog in a series about what to look for when choosing a Dealer Management System.In my first blog article, I talked about how to start evaluating the right DMS for your dealership. This blog is a…See More
Jul 24
Veronica Dunford posted a blog post

Selecting the Right DMS is Like a Marriage: 3 Features that Help Avoid a DMS Divorce

This is my second blog in a series about what to look for when choosing a Dealer Management System.In my first blog article, I talked about how to start evaluating the right DMS for your dealership. This blog is a…See More
Jul 17
Veronica Dunford posted a blog post

DealerBuilt Promotes Kathy Henderson to National Accounts Director

Company is adding resources, upgrading account management team & boosting its professional services team with top client specialistsMason City Iowa, June 26, 2019 --…See More
Jun 26
Veronica Dunford posted a video

What About Women in the Automotive Industry?

EVP Business Development for DealerBuilt, Veronica Dunford, shares her thoughts about women in the auto Industry in this video blog. DealerBuilt’s mission is...
Jun 22
Veronica Dunford posted a blog post

What to Look for When Choosing a Dealer Management System Part 1

Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will be a valuable asset for your particular dealership, but it can also sometimes be downright confusing! Of all of the various software and data services available to dealerships, none is more essential than your Dealer-Management System. Take a minute and think of…See More
Jun 20
Veronica Dunford's blog post was featured

When it Comes to Sales & Service, Don't Be A Zombie!

We have all heard of the ABCs of Sales (Always Be Closing), but I would like to turn that around to Customer Service – Always Be Considerate!If you put yourself in your customer’s shoes and Consider where they are coming from, what are their pain points, what can you do to help… you will be a hero! Not to say that you will always have the answer or a fix for whatever is…See More
May 12
Veronica Dunford posted a blog post

When it Comes to Sales & Service, Don't Be A Zombie!

We have all heard of the ABCs of Sales (Always Be Closing), but I would like to turn that around to Customer Service – Always Be Considerate!If you put yourself in your customer’s shoes and Consider where they are coming from, what are their pain points, what can you do to help… you will be a hero! Not to say that you will always have the answer or a fix for whatever is…See More
Apr 24
Veronica Dunford's blog post was featured

Don’t play the “Blame Game!”

It’s not my fault – but it IS my responsibility to fix it! This attitude has served me very well in my career. All too often we get wrapped up in the finger pointing when in reality all the customer cares about is "Who's going to fix my problem?" Once we can eliminate the blame game, we can identify the underlying issues and work towards a resolution. If you enjoy your…See More
Mar 22
Veronica Dunford posted a blog post

Don’t play the “Blame Game!”

It’s not my fault – but it IS my responsibility to fix it! This attitude has served me very well in my career. All too often we get wrapped up in the finger pointing when in reality all the customer cares about is "Who's going to fix my problem?" Once we can eliminate the blame game, we can identify the underlying issues and work towards a resolution. If you enjoy your…See More
Mar 21
Veronica Dunford's blog post was featured

Relationships Matter!

While sitting here thinking about what to write for my next blog, I was taken back in time to a wonderful visit to a quaint little resort near Ocho Rios in Jamaica. Blissfully relaxing, looking at the sunset over the ocean, I recognized how blessed I am. This was unlike any other trip. The entire resort was taken over by automotive industry professionals; an eclectic…See More
Mar 4
Veronica Dunford posted a blog post

Relationships Matter!

While sitting here thinking about what to write for my next blog, I was taken back in time to a wonderful visit to a quaint little resort near Ocho Rios in Jamaica. Blissfully relaxing, looking at the sunset over the ocean, I recognized how blessed I am. This was unlike any other trip. The entire resort was taken over by automotive industry professionals; an eclectic…See More
Mar 4
Veronica Dunford's blog post was featured

Dealerbuilt Expands Integration with Spiffit To Include Sales, Service & Accounting

Mason City Iowa, February 5, 2019 -- DealerBuilt, a leading provider of automotive Dealer Management Systems (DMS), today announced that it has expanded its integration with Channel Partner Spiffit to help auto dealers improve operations in sales, service, and accounting, and to drive more revenue. Spiffit is the leading provider of…See More
Feb 6
Veronica Dunford posted a blog post

Dealerbuilt Expands Integration with Spiffit To Include Sales, Service & Accounting

Mason City Iowa, February 5, 2019 -- DealerBuilt, a leading provider of automotive Dealer Management Systems (DMS), today announced that it has expanded its integration with Channel Partner Spiffit to help auto dealers improve operations in sales, service, and accounting, and to drive more revenue. Spiffit is the leading provider of…See More
Feb 5
sara callahan liked Veronica Dunford's blog post Can’t we all just get along?
Dec 30, 2018
Veronica Dunford's blog post was featured

Can’t we all just get along?

In my experience, one of the top frustrations dealers have when choosing the best solutions from multiple vendors is how to get them to work well together.The problem is, whether it’s a DMS; CRM; service lane tool; or any other significant technology available; not all work together in harmony. And that is what dealers want. I’m not suggesting that everyone sit in a…See More
Dec 30, 2018

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
DealerBuilt
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider
Your Business Phone Number (country code - number)
8888080733
YOUR Business Website URL (ie: www.KenGrodyFord.com)
http://www.dealerbuilt.com
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8888080733
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ADM is a Professional Network, describe: "Why should anyone do business with you?"
great company
"What will YOU contribute to the ADM Community?"
content
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DEALER MANAGEMENT SYSTEMS (DMS) You use
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Veronica Dunford's Videos

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Veronica Dunford's ADM Blog

May Your DMS Be Forever in Your Favor

Posted on August 15, 2019 at 7:00am 0 Comments

This is my third and final blog in the series about what to look for when choosing a DMS.

 

In this final part of the series, I cover three more areas to consider when investigating what should be a long-term…

Continue

Selecting the Right DMS is Like a Marriage: 3 Features that Help Avoid a DMS Divorce

Posted on July 17, 2019 at 7:30am 0 Comments

This is my second blog in a series about what to look for when choosing a Dealer Management System.

In my first blog article, I talked…

Continue

DealerBuilt Promotes Kathy Henderson to National Accounts Director

Posted on June 26, 2019 at 7:19am 0 Comments

Company is adding resources, upgrading account management team & boosting its professional services team with top client specialists

Mason City Iowa, June 26, 2019 --…

Continue

What to Look for When Choosing a Dealer Management System Part 1

Posted on June 20, 2019 at 7:31am 0 Comments

Dealers are regularly approached by vendors selling their wares. Not only is it challenging to know what will be a valuable asset for your particular dealership, but it can also sometimes be downright confusing!

 

Of all of the various software and data services available to dealerships, none is more essential than your Dealer-Management System.…

Continue

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