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Ujj Nath
  • Signal Hill, CA
  • United States
  • myKaarma
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Latest ADM Activity - Click "More" at bottom!

Ujj Nath posted a blog post

Service Departments, Get Ready for the future of Voice!

Consumers are all about convenience. The Internet has opened access to instant information and new technology continuously enables consumers to accomplish goals faster, access information more easily and organize their lives -- all without the help of a single live person.In fact, the most influential new technology may well be…See More
17 hours ago
Ujj Nath's blog post was featured

Give Them Some Skin in the Game, Stop the Silos

There can be no arguing that most dealerships operate in silos. Typically, four exist: New Car Sales, Used Car Sales, Service and Finance. These four departments usually work independently of each other, each with its own revenue and volume goals, yet all are undeniably intertwined. And, as their goals aren’t aligned, the resulting friction costs…See More
Jan 11
Ujj Nath posted a blog post

Give Them Some Skin in the Game, Stop the Silos

There can be no arguing that most dealerships operate in silos. Typically, four exist: New Car Sales, Used Car Sales, Service and Finance. These four departments usually work independently of each other, each with its own revenue and volume goals, yet all are undeniably intertwined. And, as their goals aren’t aligned, the resulting friction costs…See More
Jan 10
Ujj Nath's blog post was featured

Do You Want E-Contracting or Not? Decide Already!

Much progress has been made in the journey towards paperless transactions.We can now sign tax returns online; sign electronic pads at many retailers when using credit cards; and, in some cases, receipts are even emailed to us. When FedEx or UPS make deliveries we no longer sign a paper log, but a mobile electronic pad.So, why is the automotive…See More
Jan 5
Ujj Nath posted a blog post

Do You Want E-Contracting or Not? Decide Already!

Much progress has been made in the journey towards paperless transactions.We can now sign tax returns online; sign electronic pads at many retailers when using credit cards; and, in some cases, receipts are even emailed to us. When FedEx or UPS make deliveries we no longer sign a paper log, but a mobile electronic pad.So, why is the automotive…See More
Jan 2
Ujj Nath's blog post was featured

Bots Help the Grinch Steal Christmas

A trending technology is the use of bots in customer service. While bots can certainly help companies manage communications faster, sometimes they fail to provide the correct information and consumers just stop communicating with them, pick up the phone and overload call center phone lines.Have you ever tried to ask Amazon’s Alexa for information, or to…See More
Dec 21, 2017
Ujj Nath posted a blog post

Bots Help the Grinch Steal Christmas

A trending technology is the use of bots in customer service. While bots can certainly help companies manage communications faster, sometimes they fail to provide the correct information and consumers just stop communicating with them, pick up the phone and overload call center phone lines.Have you ever tried to ask Amazon’s Alexa for information, or to…See More
Dec 21, 2017
Ujj Nath's blog post was featured

Don’t Mess with the Center of the Universe

For some people, it’s family. For others, it’s pets. Others will maintain it’s their career, and some will point to their favorite pastime. Regardless of what anyone chooses, there is a common denominator used to keep up with their passion -- one that has become the center of the Universe for many people -- and that is a smart phone.  Have you ever…See More
Dec 13, 2017
Ujj Nath posted a blog post

Don’t Mess with the Center of the Universe

For some people, it’s family. For others, it’s pets. Others will maintain it’s their career, and some will point to their favorite pastime. Regardless of what anyone chooses, there is a common denominator used to keep up with their passion -- one that has become the center of the Universe for many people -- and that is a smart phone.  Have you ever…See More
Dec 12, 2017
Ujj Nath's blog post was featured

Poor Communication is Killing your CSI

Are your employees communicating well at your dealership? At most of the dealerships I have visited they are not!  I see far too many stores that still utilize walkie-talkies or paging systems and while this may seem like a good idea, in my mind it is a “spray and pray” tactic.  Often you will find advisors walking around with their headsets dangling, until someone who…See More
Nov 28, 2017
Ujj Nath posted a blog post

Poor Communication is Killing your CSI

Are your employees communicating well at your dealership? At most of the dealerships I have visited they are not!  I see far too many stores that still utilize walkie-talkies or paging systems and while this may seem like a good idea, in my mind it is a “spray and pray” tactic.  Often you will find advisors walking around with their headsets dangling, until someone who…See More
Nov 28, 2017
Ujj Nath's blog post was featured

Warranty Claims and Internal Debits: Stop the Madness!

Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be dramatically higher. Whether your dealership “needs” the money or not, my guess is that the owner would rather have it than not!  Why is this happening and what can you do to prevent it?  Well,…See More
Nov 13, 2017
Ujj Nath posted a blog post

Warranty Claims and Internal Debits: Stop the Madness!

Let’s cut to the chase. Internal debits from warranty claims are costing dealerships $100,000+ a year. And, with larger high-volume dealerships, this amount can be dramatically higher. Whether your dealership “needs” the money or not, my guess is that the owner would rather have it than not!  Why is this happening and what can you do to prevent it?  Well,…See More
Nov 13, 2017
Ujj Nath posted a video

The First Step in the Coffin of MPIs

Ujj Nath shares his vision of the fate of multi-point inspections in this short video blog.
Nov 6, 2017
Ujj Nath posted a video

Why Electric Vehicles Will Change the Auto Industry

CEO / Founder Ujj Nath explains why the auto industry needs to be prepared for the rise of electric vehicles.
Oct 30, 2017
sara callahan liked Ujj Nath's video
Oct 23, 2017

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
myKaarma
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider
REQUIRED: Your Business Phone Number
310-982-7707
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.mykaarma.com
YOUR Email address for business contacts
tom.ross@mykaarma.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
310-982-7707
Select All franchises/brands you are associated with
99-Not Applicable
ADM is a Professional Network, describe: "Why should anyone do business with you?"
I have 25 years of experience as an entrepreneur and automotive industry executive
"What will YOU contribute to the ADM Community?"
best practice blogs
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.mykaarma.com
Social Media, Network or Blog site you recommend (ie; www.AutomotiveSocial.com)
http://www.mykaarma.com
INVENTORY MERCHANDISING or Classified Listing site you recommend (ie; www.Cars.com)
http://www.mykaarma.com
YOUR Twitter profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://www.twitter.com/mykaarma
YOUR Facebook Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.facebook.com/mykaarma
YOUR YouTube Channel, or one you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.mykaarma.com
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
NOT APPLICABLE
INTERNET LEAD Suppliers You Have Experience Using
Not Applicable
DEALER MANAGEMENT SYSTEMS (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
Not Applicable

Ujj Nath's Videos

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Ujj Nath's ADM Blog

Service Departments, Get Ready for the future of Voice!

Posted on January 17, 2018 at 6:30am 0 Comments

Consumers are all about convenience. The Internet has opened access to instant information and new technology continuously enables consumers to accomplish goals faster, access information more easily and organize their lives -- all without…

Continue

Give Them Some Skin in the Game, Stop the Silos

Posted on January 10, 2018 at 6:30am 0 Comments

There can be no arguing that most dealerships operate in silos.

Typically,
 four exist: New Car Sales, Used Car Sales, Service and Finance. These four…

Continue

Do You Want E-Contracting or Not? Decide Already!

Posted on January 2, 2018 at 6:30am 0 Comments

Much progress has been made…

Continue

Bots Help the Grinch Steal Christmas

Posted on December 21, 2017 at 6:00am 0 Comments

A trending technology is the use of bots in customer service.

While bots can certainly help companies manage communications faster, sometimes they fail to provide the correct information and consumers just stop…

Continue

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