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Tony Navarra
  • Male
  • Carmel, IN
  • United States
  • ADP/Cobalt
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  • Ralph Paglia

Tony Navarra's ADM Discussions

Dealership Lead-Handling Quality: You Think You Know, But You Have No Idea

Started this ADM discussion. Last reply by William Finsilver Sep 12, 2013. 1 Reply

Dealership Lead-Handling Quality: You Think You Know, But You Have No Idea By Anthony Navarra, Cobalt/ADP Performance Improvement ConsultantNew Cobalt Lead Study Reveals Response Time is up, Quality…Continue

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William Finsilver replied to Tony Navarra's discussion Dealership Lead-Handling Quality: You Think You Know, But You Have No Idea
"The simple answer to your question is; because accountabilty is not part of the process. The Dealer/GM's do not hold their Sales Manager accountable for their internet process and the Sales Managers don't want to be responsible for the…"
Sep 12, 2013
Tony Navarra posted a blog post

Pay plans need to change - the customers certainly have

Remember that old adage about the definition of insanity?  Well, if we expect to have different results in our dealerships, we must look at many things differently.Let’s take a look at our compensation plans.Many of the dealerships I visit today still employ some type of sales consultant compensation plan based on a commission…See More
Oct 28, 2012
Tony Navarra and Ralph Paglia are now friends
Feb 12, 2012
Tony Navarra shared their discussion on Google +1
Feb 6, 2012
Tony Navarra posted a discussion

Dealership Lead-Handling Quality: You Think You Know, But You Have No Idea

Dealership Lead-Handling Quality: You Think You Know, But You Have No Idea By Anthony Navarra, Cobalt/ADP Performance Improvement ConsultantNew Cobalt Lead Study Reveals Response Time is up, Quality SuffersHow is your dealership performing? How well is your dealership handling leads? Do you think you know, or do you really know? Based on the results from the latest “industry shaking” eShopper study performed by Cobalt/ADP(…See More
Feb 3, 2012
Tony Navarra is now a member of Automotive Digital Marketing ProCom
Feb 3, 2012

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
ADP/Cobalt
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Marketing Services Provider
REQUIRED: Your Business Phone Number
3178696832
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.automotivedigitalcoach.com/
Select All franchises/brands you are associated with
48-Not Applicable
ADM is a Professional Network, describe YOUR Value Proposition... "Why should anyone do business with you?"
With 25+ years in the automotive business I have experiences in nearly every facet of the retail environment.
I have experienced nearly every role in the retail automotive business including being a successful GM over three locations.
What will YOU contribute to the ADM Community?
I am passionate about the automotive industry. I enjoy providing my insights to help others achieve their maximum potential.
Your YouTube Channel, or Video site you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.youtube.com/user/automotivedigital?feature=mhee
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
ADP Dynamic Websites, The Cobalt Group
INTERNET LEAD Suppliers You Have Experience Using
Dealix, Autobytel, AutoUSA, Cars.com NewLeadsPlus
DEALER MANAGEMENT SYSTEM (DMS) You use
Not Applicable
Used Car Inventory Management Solutions You Use
vAuto

Tony Navarra's ADM Blog

Pay plans need to change - the customers certainly have

Posted on October 28, 2012 at 5:13pm 0 Comments

Remember that old adage about the definition of insanity?  Well, if we expect to have different results in our dealerships, we must look at many things differently.…

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