Automotive Digital Marketing

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Thomas F. Jung
  • San Rafael, CA
  • United States
  • AdvantageTec, Inc.
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Thomas F. Jung's ADM Friends

  • Vicki D. Casey
  • charles corson
  • Ralph Paglia

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Thomas F. Jung's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Thomas F. Jung is now friends with charles corson and Vicki D. Casey
Feb 6
Thomas F. Jung's blog post was featured

Offer trust to your car dealership customers

In the automotive industry, trust is a must. No matter if you are a car company, car distributor or a car dealership, trust is essential for building a strong customer-service provider relationship. But it is not something given. You need to earn it. Show your customers that when they come to your dealership, they can expect to be treated fully with…See More
Jan 27
Thomas F. Jung posted a blog post

Offer trust to your car dealership customers

In the automotive industry, trust is a must. No matter if you are a car company, car distributor or a car dealership, trust is essential for building a strong customer-service provider relationship. But it is not something given. You need to earn it. Show your customers that when they come to your dealership, they can expect to be treated fully with…See More
Jan 23
Thomas F. Jung's 2 blog posts were featured
Jan 11
Thomas F. Jung posted blog posts
Jan 11
Thomas F. Jung's blog post was featured

Why dealerships must use texting in 2018

Customer satisfaction is one of the most important ingredients for your dealership success. It is plain simple: if you are doing it right, your CSI scores will go up. And if you are not, you should be thinking how to increase it in the future.Wanting to research the quality of automotive service in the US, in March 2017. J.D. Power released a report of…See More
Dec 15, 2017
Thomas F. Jung posted a blog post

Why dealerships must use texting in 2018

Customer satisfaction is one of the most important ingredients for your dealership success. It is plain simple: if you are doing it right, your CSI scores will go up. And if you are not, you should be thinking how to increase it in the future.Wanting to research the quality of automotive service in the US, in March 2017. J.D. Power released a report of…See More
Dec 15, 2017
Thomas F. Jung's blog post was featured

4 texting strategies for car dealerships

Everybody is texting. It is 2017 and people text each other more than ever. Why? Because it works.And they will continue to do so, at least according to a 2016 GSMA research which predicts smartphone penetration from 55% in 2016 to 76% by 2020.  In fact, messaging has become a favorite means of communication for both consumers and car dealerships. To add…See More
Dec 11, 2017
Vidushi Jain liked Thomas F. Jung's blog post 4 texting strategies for car dealerships
Dec 6, 2017
Thomas F. Jung commented on Thomas F. Jung's blog post The text advantage: Why your dealership should use texting?
"Thanks for the compliments, Chris and Charles!"
Dec 6, 2017
Thomas F. Jung posted a blog post

4 texting strategies for car dealerships

Everybody is texting. It is 2017 and people text each other more than ever. Why? Because it works.And they will continue to do so, at least according to a 2016 GSMA research which predicts smartphone penetration from 55% in 2016 to 76% by 2020.  In fact, messaging has become a favorite means of communication for both consumers and car dealerships. To add…See More
Dec 6, 2017
Thomas F. Jung commented on Thomas F. Jung's blog post How technology changes car dealerships?
"Thanks, Vicki!"
Dec 6, 2017

Coach
Vicki D. Casey commented on Thomas F. Jung's blog post How technology changes car dealerships?
"Very interesting) "
Dec 6, 2017
Thomas F. Jung posted a blog post

How technology changes car dealerships?

When in need of information, many people today turn to the Internet. With a simple search for specific keywords, such as ’San Diego car dealership,’ they can find what they need within moments. History, notes, books, clothes, even vehicles – all can be seen and sold.  New technologies, including cellular phones, in-store experience, even POS – these have all changed due…See More
Nov 14, 2017
Thomas F. Jung's blog post was featured

Fixed Ops: It’s all in the phone – September / October 2017

JD Power Study Shows: Service-Side Texting Improves CSI ScoresBuick (with a score of 874) and Lexus (with a score of 860) dealerships are leading the way when it comes to the customer experience, according to J.D. Power’s recent customer satisfaction index (CSI) scores.But importantly, the auto industry overall…See More
Oct 26, 2017
Thomas F. Jung posted a blog post

Fixed Ops: It’s all in the phone – September / October 2017

JD Power Study Shows: Service-Side Texting Improves CSI ScoresBuick (with a score of 874) and Lexus (with a score of 860) dealerships are leading the way when it comes to the customer experience, according to J.D. Power’s recent customer satisfaction index (CSI) scores.But importantly, the auto industry overall…See More
Oct 25, 2017

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
AdvantageTec, Inc.
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Advertising Agency, Marketing Services Provider
REQUIRED: Your Business Phone Number
877-772-8832
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.advantagetec.com
YOUR Email address for business contacts
info@advantagetec.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
1.877.772.8832 ext 211
Select All franchises/brands you are associated with
3-Audi, 4-BMW, 7-Chevrolet, 8-Chrysler, 15-Honda, 29-Mazda, 32-Mitsubishi, 33-Nissan, 37-Saab, 39-Smart, 40-Subaru, 43-Toyota, 46-Volkswagen
ADM is a Professional Network, describe: "Why should anyone do business with you?"
I am very interested in improving communication and establishing a good relationship with auto dealers. I hope to contribute to the Automotive Digital Marketing community with my experience and become its member.
Thanks in advance
"What will YOU contribute to the ADM Community?"
Car dealership digital signage solutions
Social Media, Network or Blog site you recommend (ie; www.AutomotiveSocial.com)
http://www.autoremarketing.com/
INVENTORY MERCHANDISING or Classified Listing site you recommend (ie; www.Cars.com)
http://www.cars.com
YOUR Twitter profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://twitter.com/advantagetec
YOUR Facebook Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.facebook.com/advantagetec
YOUR YouTube Channel, or one you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.youtube.com/user/advantagetec

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Thomas F. Jung's ADM Blog

Are you ready for a TCPA update in 2018?

Posted on February 6, 2018 at 5:14am 0 Comments

Technology revolutionized the way people communicate. Every day we see new apps which improve how we interact with each other. However, in order to be used, all those apps need to comply with laws and regulations ordered by the Federal Communications Commission (FCC), namely the 1991…

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Offer trust to your car dealership customers

Posted on January 23, 2018 at 2:30am 0 Comments

In the automotive industry, trust is a must.

No matter if you are a car company, car distributor or a car dealership, trust is essential for building a strong customer-service provider relationship. But it is not something given. You need to earn…

Continue

Why invest in customer experience in 2018

Posted on January 11, 2018 at 12:00am 0 Comments

Every business has only one objective: reaching customers and obtaining their attention.

This can be easily achieved if you satisfy the needs of your customers. Give them what they want, and they will turn from potential into your customers.…

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Make customer service smarter - Forrester analyst Kate Leggett suggests

Posted on January 11, 2018 at 12:00am 0 Comments

Today, when customer experience matters the most, and when the customer is always right, car dealerships need to make customer service their priority.  If the customer is not satisfied, you are doing it wrong.

 

Here is what…

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