"Is there any technology that will let the prospect know it's the dealership calling? I ask because most people don't pick up calls from numbers they don't recognize. If a dealership could identify itself, more call would be answered.…"
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Steve Richards
- Male
- Marietta, GA
- United States
- RedZone Sales Improvement Solutions
- ADM Blog Posts (2)
- ADM Discussions (7)
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- Groups (13)
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Steve Richards's Groups
Steve Richards's ADM Discussions
How would YOU answer this Chat inquiry?
Started this ADM discussion. Last reply by Manny Luna Nov 11, 2013. 14 Replies 2 Likes
This request came in today from a prospective customer."I am currently in the process of pricing a honda pilot 2wd EX-L w/RES. I have been to a couple of dealers already and whoever gives me the best…Continue
Tags: to, a, responding, inquiry, chat
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ADM Profile Information
- REQUIRED: Name of Your Dealership, Business or Organization:
- RedZone Sales Improvement Solutions
- Location
- Atlanta, GA
- REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
- Dealership Sales Professional, Consultant
- Your Business Phone Number (country code - number)
- 404-456-7219
- YOUR Business Website URL (ie: www.KenGrodyFord.com)
- http://theredzoneway.com
- Your Mobile Phone, Direct Business Line or Alternate Number
- 404-456-7219
- Select All franchises/brands you are associated with
- Honda, Infiniti, Mazda, Subaru
- ADM is a Professional Network, describe: "Why should anyone do business with you?"
- Sales strategies and tactics that make sense in 2009.
- "What will YOU contribute to the ADM Community?"
- Automotive sales since 1978.
- CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
- http://www.infinitiofgwinnett.com
- Social Media, Network or Blog site you recommend (ie; www.AutomotiveSocial.com)
- http://www.brannonhonda.com
- INVENTORY MERCHANDISING or Classified Listing site you recommend (ie; www.Cars.com)
- http://www.auto-rich.com
- YOUR Facebook Profile/Page
- http://www.theredzoneway.com
- YOUR YouTube Channel, or one you recommend (ie; youtube.com/AutoDigitalMarketing)
- http://www.youtube.com
- Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
- Not Applicable
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- Not Applicable
- DEALER MANAGEMENT SYSTEMS (DMS) You use
- Not Applicable
- Used Car Inventory Management Solutions You Have Used
- Not Applicable
Steve Richards's Videos
Steve Richards's ADM Blog
The Internet Customer and F&I
Posted on February 4, 2013 at 7:28am 2 Comments 1 Like
I work in a store where there is no trust between the internet sales team and the finance department. There is no teamwork and when a customer is turned to F&I there is nothing "quality" about the introduction. As a result, our internet sales F&I income is negligible. Does anyone have any suggestions as to how a successful internet sales/F&I sales process might work? Thanks in advance for any ideas.
Does the Traditional Automotive Sales Process Inhibit the Trust Building Process?
Posted on December 8, 2009 at 6:43am 0 Comments 0 Likes
I just finished reading an article in Automotive News by Daniel Gorrell on how important it was for the US auto companies to earn the consumers trust back. Interesting article and hard to argue with, but I’ll take it a step further down the distribution chain. I work with retail sales teams and service teams. They don’t need any help understanding the importance of trust; I show them how to build it more effectively with a very distrusting public. The reason trust is important is both simple… Continue
Comment Wall (1 comment)
- At 8:28am on February 18, 2010,
InfluencerJeremy Bravard said… - Not a problem, it is nice to meet you.
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FREE WEBINAR: 2 Automotive Superstars Share Secrets on Consumer Engagement
June 20, 2019 from 12pm to 1pm – https://digitalairstrike.com/Automotive-Superstars-Share-Secrets-that-Drive-Leads
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Buying A Used Car: Your Complete Guide
January 17, 2020 to January 18, 2020 – Colorado
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