"@ JMF The world has changed and so has the business. Old pay plans and techniques may not work as well today as in the last decade and certainly the things that need to be done in the dealership by your sales staff has changed too (if you want to…"
Automotive Digital Marketing Professional Community
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Scott Falcone
- Male
- Frankfort, IL 60423
- United States
- World Hyundai Matteson and Presto…
- ADM Blog Posts (19)
- ADM Discussions (20)
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Scott Falcone's Groups
Scott Falcone's ADM Discussions
Normalcy Fighting Back?
Started this ADM discussion. Last reply by Ralph Paglia Aug 3, 2011. 1 Reply 0 Promotions
World Hyundai Reviews
[Rating: 5 stars] Tinley Park Hyundai buyer Ryan describes his experience
Review by: Ryan Page (Tinley Park, IL)
Salesperson: Luis Soto
Department: Sales
Where do i start..I was given a phone call from one of the girls in finance who stated that I was approved. Then Luis Soto called me to introduce himself as my salesman. I came in and he was very patient in working with me. After looking at 4 different vehicles I told Luis I did not want to get my hopes up because other dealerships were telling me I needed money down. Luis assured me not to worry about it.He asked me to get that off of my mind and not worry about that he was confident we could get a deal done today. I had to run back to work and about an hour later he called me and said what time can you come back and do the paper work.He told me the car had already been washed and gased up.Wow!!! I recieved probaly the best treatment anyone could recieve while purchasing a vehicle. THANK YOU!!!
Our reply:Ryan,
Your comments are amazing. We can't thank you enough for taking the time out to share your experience when you made the trip to World Hyundai. Thank you for allowing us to be your Hyundai dealership of choice.
Best,
Scott-Dealer
[Rating: 5 stars] Amy H. of Matteson IL Reviews World Hyundai Matteson
Review by: Amy Hernandez (Matteson, IL)
Salesperson: Eric Garcia
Department: Sales
Edwin and Erik were very professional, personable, and proficient. I am more than happy with the collaborative spirt of World Hyundai and I will be back to purchase another vehicle when the time is right! Good Job!
[Rating: 5 stars] Mary from Hartford MI makes the trip to World Hyundai Matteson
Review by: MARY LEMASTER (Hartford, MI)
Salesperson: Christian G
Department: Sales
christian, was very accommadating fromthe get go! Very infomative onall aspects of the car... mostly very up front and trusting with us; number one in all points of sales.
Our reply:World Hyundai Matteson has the best customers in the industry. Your thoughts are truly appreciated and will be shared with our team. We appreciate you and the time you have spent with us.
[Rating: 5 stars] Park Forest IL Car Buyer Thanks Salesman
Review by: annie jenkins (Park Forest, IL)
Salesperson: Dennis Wippo
Department: Sales
Dennis at world hyundai is awesome
Our reply:Our sales staff loves hearing back from our customers and we will pass this along immediately. Don't forget to call and schedule all of your maintenance appointments with our service department!
[Rating: 5 stars] Park Forest IL Customer Will Recommend World Hyundai to Family and Friends
Review by: annie jenkins (Park Forest, IL)
Salesperson: Dennis Wippo
Department: Sales
i came to world hyundai, and mr. wippo was outstanding and getting my deal done. I would definately recommend world hyundai to all my freinds and family.
Our reply:Thank you so much for your comment and business! Referral customers are truly a blessing and we cannot thank you enough for spreading the word about our dealership. Stop in soon and say hello to the staff!
Gifts Received from ADM Members
Scott Falcone has not received a gift from an ADM Member
Scott Falcone's ADM Profile page
Latest ADM Activity
Scott Falcone commented on Joshua Michael Friedman's blog post When is it okay to pay for online reviews?Scott Falcone commented on David Johnson's blog post It's Time That You Stop Making Excuses For Your Salespeople"David,
Actions allowed=actions condoned.
Don't like the actions, don't allow them. Poor leaders are the root cause of why an article like this is even written. While I do not know Craig personally, I am sure that he can confirm the sad…"
Scott Falcone commented on Tom Gorham's blog post From the Trenches - Who Sank Your Google Reviews?"@ Criss, to Keith's point you are referring to a different animal. No reason in the world a company like Cobalt isn't available for a real answer outside of 9-5 M-F. $400,000,000 buys a lot of support ya know. And honestly, a dealer that…"
Scott Falcone commented on Tom Gorham's blog post From the Trenches - Who Sank Your Google Reviews?"@ John Brown,
Not sure where your axe with Tom is...Cobalt pulled an unprofessional, poorly thought out move when they attempted to add their OEM site to a new Places page for him. If Cobalt is so reputable and digitally savvy as they have…"
Scott Falcone replied to Steve Davern's discussion Google Reviews vanish over night"Google admitted, plain and simple in Oct of 2010 (as an example), that they just outright lost reviews during some update. Will there be filtering, will there be changes, who knows, but I don't think it is good to scare a dealer into something…"
Scott Falcone replied to Steve Davern's discussion Google Reviews vanish over night"Contrary to some opinions, at lease one store that I know of had reviews vanish last night and they DID NOT DO GOOGLE REVIEWS in store.
But what they did have happen was Cobalt decided without dealer approval, to claim a listing for their OEM…"
Scott Falcone replied to Jay Granofsky's discussion A Completely Different Take on Google Plus"Jay,
Perhaps the thought of being killed organically did come through well...for my money it is currently a veiled threat of sorts, but I'm not sure that it won't be real soon as SPYW is very real and will get more traction as brands are…"
ADM Profile Information
- Enter Name of Your Dealership, Business or Employer:
- World Hyundai Matteson and Presto Reviews
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- Car Dealer, Consultant
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- http://www.worldhyundaimatteson.com
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- 773.491.9555
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- -Hyundai...
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- 15 Years in the business. Sill trying to listen and learn everyday.
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- http://www.worldhyundaimatteson.com
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- http://www.hyundaiusa.com
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- Check DEALER WEBSITE/MICROSITE PROVIDERS that you have direct experience with:
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- Select DEALER MANAGEMENT SYSTEM (DMS) You currently, or most frequently use:
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Scott Falcone's Videos
Scott Falcone's ADM Blog
The world gets stupideerr
Posted on February 13, 2012 at 6:36pm 25 Comments 3 Promotions
There's not much to be said other than this is probably not a good idea.
BUY A REVIEW "Click it for a really bad…
Continue 10 Significant Things in the History of Peace and Prosperity and why 2012 will be AMAZING!
Posted on December 4, 2011 at 7:19pm 12 Comments 2 Promotions
A recent event has occurred that some may have missed but I, being an astute student and teacher of trends, signs, conditions, Ouija, SEO and total guesswork, have noticed. A rare occurrence in both space and time that will rank at the top of important events in automotive history, ahead of Henry Ford's assembly line, in front of front wheel drive, even more important than JD Powers inventing the words "customer service" and convincing the…
Continue Updated Information on Google Places and Reviews
Posted on November 17, 2011 at 9:05am 26 Comments 2 Promotions
Over the last year (plus) there have been numerous hypotheses shared regarding Google Places and the practice of customers entering reviews while still in the dealership or business. The crux of the discussion was whether or not Google was blocking reviews from a common IP address because of the possibility of gaming the system or as some have suggested, because a customer might feel “pressured” if asked to do this review while still at the business location.
Many…
Continue Google Plus Business Pages...set up concern
Posted on November 7, 2011 at 5:43pm 1 Comment 0 Promotions
Just a quick thought...when setting up a page be careful who is setting it up as there is no way to make multiple Admins...yet. When Google says "coming soon" we should be nervous. Not sure why they would roll this out without addressing this issue, but then again... here is a link to the subject Google Help. Hope it does.
Social signals influencing search results
Posted on October 20, 2011 at 8:08pm 0 Comments 0 Promotions
We've seen some indication that social signals have begun influencing search results...consider the following:…
Comment Wall (10 comments)
- At 12:17pm on February 1, 2012,
Jenny Murphy said… I'm scheduled to arrive Friday afternoon, so hopefully we'll cross paths.
- At 10:15am on February 1, 2012, Jenny Murphy said…
Scott, good to connect! Going to NADA this weekend?
- At 11:33am on October 31, 2011,
Kurt Kubicki said… - Thanks for the feature today!
- At 8:48am on March 25, 2011,
luigi salemi said… - nice to meet you
this is luigi from a sunny Palermo Italy..
I'm looking for some good Entrepreneurs to develop a project called ECOPOINT.
I'm building a network of distributor(perfect point of sales are fuel-station,officine,car wash,tyre shop,insurance company...)
to sell my ecologic and innovative device called Supertech worldwide.. all info in www.supertech.it
So please give a look and let me know if you or some your trust contact can be intereted about .
Enjoy your day
Best Regards
Luigi Salemi
Euro Fuelsaver
www.supertech.it
www.ecologypoint.com
skype: gisalemi
luigi@supertech.it
tel +39091308999
- At 12:08pm on March 23, 2011,
Steve Moore said… - I defintely will...next month you will be hearing a lot from Black Book Online... I promise.
- At 7:43am on March 10, 2011,
Dana Perkins said… - hello Scott. Thanks for being my first friend of this group. I am in a state of change right now. I just left my job as the marekting Director at Germain Motors after 11 years to start my own marketing company. I am working with a friend who owns a direct mail company and a local TV and radio production company. Would your store be interesting in any mail? Or, if you ever want some cutting edge footage and spots that help sell cars (Ft. Myers Toyota when they sold 400 new a month and now Marrazzi Nissan is our client) then please contact me. I would love to work with you. We will make it fun. Dana
- At 11:25am on February 25, 2011,
Sonja Griesbach said…
- Thanks Scott!! btw We Love Presto Reviews!! So excited we're already on Page 1!
- At 9:40am on February 25, 2011,
Jacoub Alexander Bondre said… - Thnx for the connection!
- At 11:57pm on January 24, 2011,
Paul Potratz said… - Scott, Thank you for the connection. Paul Potratz
- At 9:44pm on October 21, 2008,
Ralph Paglia said… - Scott,
It is great to see you here... I am in my home office all week working on several Digital Marketing proposals after one of those too-much-travel weeks facilitating Digital Advertising Dealer Summits that started in Phoenix, then Dallas, followed by Houston on Thursday and finishing with a Summit Meeting in San Antonio, TX. I am in my home office preparing for next week's gun fight and trying to get caught up on expense reports.
Despite the fact that I should be doing something else, like those proposals, I just had to go online to see if there were any new Automotive Digital Marketing Group members for me to welcome, because it has been far too long since I have done so... Shazam, there you were, a new ADM Professional that I have not yet welcomed to our community!
On behalf of both myself, and the rest of the 1,450+ member ADM family, welcome to our online community and file sharing repository... We are very happy to see you have joined our community of automotive marketing and sales professionals.
Please take a moment to share some more information about yourself and your professional role. More information links, some blog postings with PPT, XLS, DOC and PDF files attached are particularly welcome. And of course we all love to see and listen to your music, photo and video uploads. I pay extra for additional server storage capacity for ADM and any valuable content you upload to make use of it is all appreciated.
Please note that you can upload documents into any blog post, forum discussion, group, comments and other sections for ADM members to download. There are already hundreds of PowerPoints, Excel Spreadsheets, Word Doc's, PDF files and more... We would be thrilled to get you to upload a few of yours to share with the community.
VERY IMPORTANT - All of us at ADM would very much appreciate it if you could please take the time to complete your profile section by uploading a photo showing your face. Most ADM members would like to put a face with your name and profile... Based on what i have seen since starting the ADM Professional Community at the beginning of 2008, I can promise you that you'll get more out of ADM when other members see that you have uploaded a profile photo!
I love seeing more and more automotive professionals and auto industry colleagues like yourself join the ADM community... When I checked the membership section a moment ago, I was pleasantly surprised to see that as of today, and thanks to your enrollment we are now up to over 1,450 automotive sales and marketing professionals who have joined the ADM Community... With help from automotive marketing professionals like yourself, we broke the 1,000 member mark on the 4th of July, 2008!
Amazing support from an amazing industry... Makes the aggravation of flying around the country with a guy sitting next to me who keeps sticking his elbow into my ribs, somehow worth it!
One of the greatest features that ADM provides is that you have full access to your very own blog web site within your personal profile section (here) of the ADM community. So feel free to get into the swing of things and use this website and the resources you get at no extra cost (because the ads here pay for them), as a means of sharing information, files, updates, proposals, photos, videos, etc.with your associates, customers, clients and friends!
Ralph Paglia
rpaglia@gmail.com
cell: 1-505-301-6369
Here's an article as an example of a file attached:
DigitalDealer-April2007-RalphPaglia-CoverStory..pdf
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Free webinar: The Secret of Creating Effective Website Content
May 30, 2012 from 9am to 10am – http://www.dealerwebinars.com/
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