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Scot Eisenfelder
  • Male
  • Chicago, IL
  • United States
  • Affinitiv
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Scot Eisenfelder's ADM Profile page

Latest ADM Activity - Click "More" at bottom!

Scot Eisenfelder posted a video

The Three Buckets of Service Customers

Scot Eisenfelder explains the three buckets that service customers fall into and how best to reach out to them.
Jul 11
Scot Eisenfelder's video was featured

Is Facebook Important to Automotive Marketing?

CEO & Executive Chairman Scot Eisenfelder shares his opinion on Facebook's importance to automotive marketing.
Jul 7
sara callahan liked Scot Eisenfelder's blog post The Link Between Electronic MPIs and Unsold Service
Jun 27
Scot Eisenfelder posted a video

Is Facebook Important to Automotive Marketing?

CEO & Executive Chairman Scot Eisenfelder shares his opinion on Facebook's importance to automotive marketing.
Jun 27
Connie Keane liked Scot Eisenfelder's blog post Why Creative Marketing Matters
Jun 26
Connie Keane liked Scot Eisenfelder's blog post The Link Between Electronic MPIs and Unsold Service
Jun 26
Scot Eisenfelder's blog post was featured

The Link Between Electronic MPIs and Unsold Service

On average, dealers capture just half of the necessary service work that needs to be performed on vehicles that come into their service lanes. This is a big leakage point that has a direct impact on service revenue. It also offers tremendous untapped potential. In addition to acquiring new service customers, it’s important to focus on…See More
Jun 23
Scot Eisenfelder posted a blog post

The Link Between Electronic MPIs and Unsold Service

On average, dealers capture just half of the necessary service work that needs to be performed on vehicles that come into their service lanes. This is a big leakage point that has a direct impact on service revenue. It also offers tremendous untapped potential. In addition to acquiring new service customers, it’s important to focus on…See More
Jun 21
Scot Eisenfelder posted a video

The Importance of Revenue Yield

CEO & Executive Chairman Scot Eisenfelder explains the importance of revenue yield to dealerships in service.
Jun 13
Scot Eisenfelder's blog post was featured

Why Don’t People Schedule Online?

According to the 2017 JD Power CSI survey, only 13 percent of consumers scheduled their vehicle service online. The progress toward online scheduling has been glacially slow, rising only two percentage points over the past three years. This is despite the fact that nearly all dealerships now have an online scheduler and most service reminders are digital. Online…See More
Jun 5
Scot Eisenfelder posted a blog post

Why Don’t People Schedule Online?

According to the 2017 JD Power CSI survey, only 13 percent of consumers scheduled their vehicle service online. The progress toward online scheduling has been glacially slow, rising only two percentage points over the past three years. This is despite the fact that nearly all dealerships now have an online scheduler and most service reminders are digital. Online…See More
Jun 5
Scot Eisenfelder posted a video

Why Omni-Channel Marketing is so Important?

Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why omni-channel marketing is so important for results in today's marketing strategies.
May 30
Scot Eisenfelder's blog post was featured

Plugging Holes in the Service Bucket

We are in a new era; one in which dealers make most of their money on the service side and not in new vehicle sales.Yet, as an industry we still spend far more money marketing the sales side of the business, and on conquest marketing, than we do on service marketing and customer retention. Some dealers justify this by saying that sales drives service…See More
May 25
Scot Eisenfelder posted a blog post

Plugging Holes in the Service Bucket

We are in a new era; one in which dealers make most of their money on the service side and not in new vehicle sales.Yet, as an industry we still spend far more money marketing the sales side of the business, and on conquest marketing, than we do on service marketing and customer retention. Some dealers justify this by saying that sales drives service…See More
May 23
Scot Eisenfelder's video was featured

Why Single Attribution is a Fool's Errand

Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why single attribution is a fool's errand in this video blog.
May 22
Scot Eisenfelder posted a video

Why Single Attribution is a Fool's Errand

Affinitiv CEO & Executive Chairman Scot Eisenfelder explains why single attribution is a fool's errand in this video blog.
May 16

ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
Affinitiv
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Solution Provider, Marketing Services Provider
REQUIRED: Your Business Phone Number
847-955-9740
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.affinitiv.com
YOUR Email address for business contacts
agroothuis@affinitiv.com
Select All franchises/brands you are associated with
99-Not Applicable

Scot Eisenfelder's Videos

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Scot Eisenfelder's ADM Blog

The Link Between Electronic MPIs and Unsold Service

Posted on June 21, 2018 at 6:30am 0 Comments

On average, dealers capture just half of the necessary service work that needs to be performed on vehicles that come into their service lanes. This is a big leakage point that has a direct impact on service revenue. It also offers tremendous untapped potential.

 

In addition to acquiring new…

Continue

Why Don’t People Schedule Online?

Posted on June 5, 2018 at 6:00am 0 Comments

According to the 2017 JD Power CSI survey, only 13 percent of consumers scheduled their vehicle service online.

The progress toward online scheduling has been glacially slow, rising only two percentage points over the past three years.

 

This is despite the fact that…

Continue

Plugging Holes in the Service Bucket

Posted on May 23, 2018 at 6:30am 0 Comments

We are in a new era; one in which dealers make most of their money on the service side and not in new vehicle sales.

Yet, as an industry we still spend far more money marketing the sales side of the business, and on conquest marketing, than we do on service marketing and customer…

Continue

Why Creative Marketing Matters

Posted on May 9, 2018 at 6:00am 0 Comments

So much of the conversation in automotive marketing today is focused on how to leverage technology and data to precisely target consumers.

While this is important, it’s just as important to remember that creative still matters.

                           

After all, you can…

Continue

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