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Rick Wuest
  • Male
  • Tampa, FL
  • United States
  • CarChat24
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ADM Profile Information

REQUIRED: Name of Your Dealership, Business or Organization:
CarChat24
REQUIRED: Auto Industry Business Segment or Affiliation (check all that apply):
Dealership Marketing Professional - Tier 3
REQUIRED: Your Business Phone Number
727-710-2667
REQUIRED: YOUR Business Website URL (ie; www.CourtesyChev.com)
http://www.carchat24.com/
YOUR Email address for business contacts
rick@carchat24.com
Your Mobile Phone Number, Direct Business Line or Alternate Number
727-710-2667
Select All franchises/brands you are associated with
-Not Applicable...
ADM is a Professional Network, describe: "Why should anyone do business with you?"
Sell More Vehicles
How? Convert a higher amount of your current dealership website visitors into leads. Our state of the art proactive Live Dealer Chat solution creates more interaction, and our proven automotive live chat process converts 6 out of 10 sales chat queries to leads. These leads close at a 2 to 3 times higher rate than third party automotive leads.
"What will YOU contribute to the ADM Community?"
17 years in the car business and a Masters in Economics have translated into a very successful carrer in the Biz. Now working at helping dealers optimize the money they are already spending driving visitors to their website(s) and converting those visitors to leads!
CAR DEALER or OEM Website you recommend (ie; www.MelloyNissan.com)
http://www.towbindodge.com/
Social Media, Network or Blog site you recommend (ie; www.AutomotiveSocial.com)
http://www.dealerrefresh.com/
INVENTORY MERCHANDISING or Classified Listing site you recommend (ie; www.Cars.com)
http://www.cars.com
YOUR Twitter profile, or one you recommend (ie; twitter.com/ADMcommunity)
http://www.carchat24.com/
YOUR Facebook Profile/Page, or one you recommend (ie; facebook.com/ADMcommunity)
http://www.carchat24.com/
YOUR YouTube Channel, or one you recommend (ie; youtube.com/AutoDigitalMarketing)
http://www.carchat24.com/
Select All DIGITAL MARKETING or DEALER WEBSITE PROVIDERS you use
Not Applicable
INTERNET LEAD Suppliers You Have Experience Using
Not Applicable
DEALER MANAGEMENT SYSTEMS (DMS) You use
ADP, Reynolds ERA, Reynolds Power (UCS), Microsoft
Used Car Inventory Management Solutions You Use
Not Applicable...

Rick Wuest's ADM Blog

Online Live Chat. Love it? Hate it? Understand it?

Posted on July 8, 2010 at 2:03pm 0 Comments

I am a litte miffed. Why would a dealer not want 100% engagement of their web site visitors in real time? It's like having a salesperson on your lot 24 hrs a day seven days a week "upping" every customer and getting vital sales info from them. Are dealers afraid of the cost? Do they think it works? had a bad experience? I don't know. And that is the reason for this post. I really would like everyones opinions and thoughts (even if not the most glowing recommendations or comments) Don't get me… Continue

What are your thoughts on live online chat on your website(s)

Posted on June 9, 2010 at 9:30am 4 Comments

I would love to hear your thoughts on live online chat on your websites. Do you think it is viable? Have you had or are you currently involved with a chat company? The good bad and the ugly...Somebody tell me why not every dealer in the world would not want to "talk" to every visitor on their website(s).

Thanks

Comment Wall (2 comments)

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At 5:00pm on June 7, 2010,
Influencer
John Druien
said…
you work with Chat systems - correct? How do you help a dealer show an ROI on chat? How do chat customer's next interact with the store? Walk - in?
At 4:58pm on June 7, 2010,
Influencer
John Druien
said…
One of my biggest concerns in all areas of advertising is that dealer's often make decisions without any of the facts. Their own sites, where they have the biggest opportunity to understand those shoppers, they neglect that opportunity. Ask a dealer what page consumers jump from most often, and what they've done in the last 90 days to combat that and you get the blank stare - that's when you know you've got work to do...
 
 
 

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